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Mercedes-Benz of Boston
Somerville, MA
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,335 reviews
September 27, 2016
Great Customer Service! Purchasing a car from Mercedes Benz of Boston was the most pleasant car buying experience we have ever had! From start to finish, the entire process Purchasing a car from Mercedes Benz of Boston was the most pleasant car buying experience we have ever had! From start to finish, the entire process was quick and easy, with no pressure. Georgina in sales and George, the Sales Manager, were both extremely professional and helpful. Georgina has contacted us several times since the purchase, to ensure that we are satisfied and answer any questions we may have. Jeff in the finance office was a pleasure to work with as well. This is our first Mercedes, and we love it. We highly recommend this dealership! More
by Patty B.
Employees Worked With
Georgina Stavropoulos, Jeffrey Tucker, George Kotsiras
September 27, 2016
Recommending Georgina Stavropoulos at Mercedes-Benz Boston Georgina Stavropoulos at Mercedes-Benz of Boston was so helpful in finding us the right vehicle for our family. She is extremely knowledgable and cus Georgina Stavropoulos at Mercedes-Benz of Boston was so helpful in finding us the right vehicle for our family. She is extremely knowledgable and customer focused. Additionally, after our purchase was complete, she has continued to follow up with us regularly and offer any sort of assistance. Would highly recommend speaking with Georgina if you are considering buying a new Mercedes. More
by JohnP
Employees Worked With
Georgina Stavropoulos
August 14, 2016
David knows his GLCs Went into MB of Boston without any real intention of buying with my family. David listened to our needs and found us a perfect fit. I would definitely Went into MB of Boston without any real intention of buying with my family. David listened to our needs and found us a perfect fit. I would definitely recommend David, Jeff, and MB of Boston! More
by RBJ2016
Employees Worked With
Jeffrey Tucker, David Nhan
August 10, 2016
Sales Associate Georgina was great. Her knowledge, attention to detail and manner were all great. I felt reassured with the dealer and would recommend u see Georgina Georgina was great. Her knowledge, attention to detail and manner were all great. I felt reassured with the dealer and would recommend u see Georgina when u are thinking of buying a car More
by soccer01
Employees Worked With
Georgina Stavropoulos
August 09, 2016
Broken Promises/ We bought a PRE CERTIFIED Mercedes from this dealership. At the time of purchase, the sales manager said he wanted us to be happy customers. He gave o We bought a PRE CERTIFIED Mercedes from this dealership. At the time of purchase, the sales manager said he wanted us to be happy customers. He gave out his card and said to call if there were any problems. Well, as they must have known after their 96 point inspection, the front headlight washer cover was glued shut. The way it works is that after using your windshield wipers five times, the headlight washer opens and washes your windshield. Of course our headlight cover was glued shut, so when it was forced open, it broke. No worries, we had the sales manager's number. We called Umer many, many times over a weeks time. We had him paged. We tried to leave a voicemail, but irs always full. After three weeks and many, many calls, a sales person called us and asked if we'd like to purchase the part for $81. Stay away from these people! They will tell you what you want to hear, but their promises are empty. The Chamber family should feel shame. More
by Chump
August 05, 2016
Pleasant buying experience Thanks Georgina for making our first experience of buying a Merc a great one! She was quick to respond to our queries during and after the purchase. W Thanks Georgina for making our first experience of buying a Merc a great one! She was quick to respond to our queries during and after the purchase. We got a good deal once we decided on the vehicle to purchase. More
by Shyam
Employees Worked With
Georgina Stavropoulos
August 03, 2016
Best buying experience at a Car Dealership Lovette Monteiro is a sales guy who works with a customer to get you exactly what you are looking for and not just looking to sell and reduce inventor Lovette Monteiro is a sales guy who works with a customer to get you exactly what you are looking for and not just looking to sell and reduce inventory. Great guy to work with who makes sure that the customer walks out buying the car/suv he came looking for and follows up with the customer even post sales. That's truly awsome. More
by mercguy
Employees Worked With
Lovette Monteiro
July 31, 2016
Great dealership and customer centric Good knowledge of the product and great customer service. Owned a C300 and serviced through the dealership for 3 years, met Georgina to test drive the Good knowledge of the product and great customer service. Owned a C300 and serviced through the dealership for 3 years, met Georgina to test drive the GLA. Though did not purchase, good experience overall. More
by Kunal Chheda
Employees Worked With
Georgina Stavropoulos
July 30, 2016
In good hands George and Georgina took great care of me. Buying a car is definitely not my favorite thing to do and they made it fun and stress free. Thank you George and Georgina took great care of me. Buying a car is definitely not my favorite thing to do and they made it fun and stress free. Thank you both!! More
by Nervous buyer
Employees Worked With
Georgina Stavropoulos
July 30, 2016
2015 SLK 250 This was our first experience with Mercedes and we must say that we were thoroughly impressed with Mercedes Benz of Boston, but most of all with the a This was our first experience with Mercedes and we must say that we were thoroughly impressed with Mercedes Benz of Boston, but most of all with the awesome salesman Thanh Nguyen he made our buying experience phenomenal it was one of the easiest buying experiences that we ever had!! He was thorough and very customer oriented, he new exactly what we were looking for and was able to get us into a beautiful SLK 250. I know that this will NOT be our last Mercedes and definitely would recommend Mercedes Benz of Boston, they have great inventory at unbeatable prices and so worth the drive! Thanh Nguyen sales and leasing consultant was awesome and he even went as far as picking us up at South Station so we could drive home together in our new vehicle!! He also bought me a beautiful Mercedes Benz keychain with Swavorski crystals. Thanks again for the awesome buying experience with Mercedes Benz of Boston and most of ALL Thanh Nguyen.. More
by JOliveRN
Employees Worked With
Thanh Nguyen, AJ Abu Tayyoun
