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Mercedes-Benz of Boston

Somerville, MA

4.9
2,317 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,317 reviews

February 16, 2016

Class Act My salesman, Denis Saint Aubin, went above and beyond what any salesperson has ever done for me. He was keeping in touch on his days off; he was just More

by Om84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Saint Aubin
Feb 17, 2016 -

Mercedes-Benz of Boston responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Dennis's efforts made the difference in your car buying experience. He is a valuable team member, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager

February 04, 2016

I love her!!! She is brilliant!!! Georgina is very kind and brilliant. I have bought my mercedes for 1 year. In this year, no matter when I contact her and ask some question about my c More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 04, 2016 -

Mercedes-Benz of Boston responded

Thank you, Monica, so much for taking the time to write this review. The entire Mercedes-Benz of Boston team strives to make every guest feel at home in our dealership. Georgina is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

February 02, 2016

Super friendly, easy-going, professional My experience was amazing! I felt at ease throughout the whole process. The staff was extremely professional; listened to my needs and delivered fully More

by Val14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker, Lovette Monteiro
Feb 02, 2016 -

Mercedes-Benz of Boston responded

Thank you, Val, for taking the time to share your experience. We're thrilled that you enjoyed working with Lovette and Jeff, they are certainly wonderful assets to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jeff Davis, General Manager

January 31, 2016

Wonderful experience with Georgina My family and I had a wonderful experience working with Georgina to trade in our ML350 and lease a new GL450. From my first meeting with her she was w More

by elizabeth55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 01, 2016 -

Mercedes-Benz of Boston responded

Thank you, Elizabeth, for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with Georgina. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, Jeff Davis, General Manager

January 23, 2016

Professional, Friendly, Welcoming & Caring. I would recommend this dealership for the reasons that I felt they cared about what was most important to me, not pushy In anyway,gave me few options More

by Gl250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovette Monteiro
Jan 25, 2016 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write about your experience with Lovette. We greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

January 17, 2016

Georgina is the best! Let me preface this review that I have bought 7 cars in the past 3 years and Georgina was by far the best I have ever worked with. I bought a '16 S550 More

by JamesBrasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jan 18, 2016 -

Mercedes-Benz of Boston responded

Thank you, James, so much for the wonderful review. Georgina is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

January 16, 2016

Wonderful Experience I never enjoy getting a new car. But when I do, I love to have a sales person that is knowledgeable, listens to my needs, and brings in the best numbe More

by efeldbau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Georgina Stavropoulos, Jeffrey Tucker
Jan 18, 2016 -

Mercedes-Benz of Boston responded

Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Georgina, Jeff and Umer were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Jeff Davis, General Manager

January 06, 2016

Seamless Transition Traded in my lease early and bought a new Mercedes with Motorcars of Somerville. Probably the easiest transition I have had leasing a car, especially More

by GabriellaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis , Jeffrey Tucker, Fred Abban
Jan 06, 2016 -

Mercedes-Benz of Boston responded

Thank you, Gabriella. This is exactly the kind of feedback we love to hear from our guests. Thank you for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Happy New Year! Jeff Davis, General Manager

December 28, 2015

Friendly and Fabulous Service! Chadi, Jeffrey and Thanh were fantastic to work with! They were very patient and accommodating with finding the right car for me. I highly recommend t More

by Julie04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Tucker, Thanh Nguyen
Dec 28, 2015 -

Mercedes-Benz of Boston responded

Thank you, Julie! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Thanh, Jeff and Chadi were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

December 24, 2015

Customer for over two decades. Here's why. Excellence is Herb Chambers' watchword and my experience over the years has convinced me this is not just an empty promise, but the goal that is sure More

by TLM41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana LoNano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Too many stellar people over the years. Special kudos to Sales Mgr Jeff (who suffered through many changes) and Fred who spent hours at out of state motor vehicles on my behalf., Fred Abban
Dec 24, 2015 -

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Fred, Umer and Dana were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

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