
Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great and honest dealership. Lovett Montiero is amazing. We were looking to purchase a car this November and after visiting 5 dealerships went in to the Herb Chambers Boston Mercedes dealership on a whim. We We were looking to purchase a car this November and after visiting 5 dealerships went in to the Herb Chambers Boston Mercedes dealership on a whim. We were greeted in a kind and thoughtful way and introduced to Lovette Montiero. From the beginning Lovette was an honest, direct, and helpful salesperson. We ended up buying a great car that we are really happy with. Our experience with Lovette and the overall dealership was one not typical to car dealerships. It was neither pressured nor obnoxious and every person we encountered during the buying process was down-to-earth and good at his/her job. Definitely the best car buying experience we've ever had. Thanks guys! -Heather M., Cambridge More
best service I just wanted to thank Georgina who went above and beyond to make the servicing of my ML350 so easy and so accommodating! She even took the time to fo I just wanted to thank Georgina who went above and beyond to make the servicing of my ML350 so easy and so accommodating! She even took the time to follow up to make sure everything went well. Also wanted to thank Rick in service for all his help and expertise. The service is the best I have ever experienced!! Thanks again. More
Excellent Client Experience I worked with Georgina Stavropoulos on the purchase of our GL. She was great to work with then and in the time since has been excellent with follow up I worked with Georgina Stavropoulos on the purchase of our GL. She was great to work with then and in the time since has been excellent with follow up. She makes it very easy to interact with the dealership and is always looking out for her clients. More
needed radiator replaced, waited 6 hours and not replaced Needed radiator replaced on my GL450 Dropped it off at the service center in the morning at approx 9 am and they told me it would take 2-3 hours whic Needed radiator replaced on my GL450 Dropped it off at the service center in the morning at approx 9 am and they told me it would take 2-3 hours which was not an issue. While vehicle was there told them to also do a B Service told them I would be back around 3 pm which they told me was not an issue Also told them if there are any issues with fixing the vehicle then they should call me. I usually also go to this dealer for my vehicle service, I use my vehicle for business so I told them no matter what happens I need the vehicle back today as If I do not have the vehicle on the road then I will be losing money. Also told them if they cannot complete the job today then let me know and I can reschedule, they assured me it is no problem and the vehicle will be ready. Came back at 3pm and they told me they had just started to replace the radiator now and they need to keep the vehicle all weekend. I completely lost it, I asked them the below questions which they had no answer for: Why did they not call me to tell me that the vehicle could not be completed today so I could reschedule? And they knew I needed the vehicle back and why they did not call me. I then spoke to the manager and he apologized and then we made arrangements to have the radiator replaced on Saturday morning which it was. I basically wasted a complete day waiting for the vehicles radiator to replaced and they did not do anything to the vehicle. More
Excellent Experience This dealership was so helpful in getting my new car, highly recommended. I worked with Lovette Monteiro who was an absolute pleasure. He helped me ge This dealership was so helpful in getting my new car, highly recommended. I worked with Lovette Monteiro who was an absolute pleasure. He helped me get the exact car I wanted and got it shipped from another dealership very quickly. He kept me informed every step of the way and constantly kept me updated on when it would arrive. He was very thorough in explaining everything about my vehicle so I knew exactly what I was getting into, so much that I hardly had to ask any questions. He did everything in his power to make getting my car a wonderful experience, no complaints. Thank you!! More
The best dealer I have ever dealt with! Thanh Nguyen was friendly and very eager to help us. His service and advices smoothened the process for us in choosing the right car. He does not only Thanh Nguyen was friendly and very eager to help us. His service and advices smoothened the process for us in choosing the right car. He does not only know what he is selling to his customers, but he is also very thoughtful and attentive. He answered every question we had and shared his experiences with similar situations when answering our questions. The way he presented himself and his attitude showed me that he was not being a dealer and tried to sell me a car; but he was a friend of mine, helping me out with picking the right car. Overall a positive experience in all aspects. After purchasing the car, AJ from the finance department introduced us all kinds of protection packages and explained things very well. He is enthusiastic and not pushy. He gave us time to think over the packages before we decided. More
Leasing a Merecedes GLK I was very fortunate to have Thanh Nguyen as my salesperson. Thanh was very personable and knowledgeable about the Mercedes Benz vehicles I was intere I was very fortunate to have Thanh Nguyen as my salesperson. Thanh was very personable and knowledgeable about the Mercedes Benz vehicles I was interested in. I leased a GLK with the help of Thanh. He was beyond helpful and made sure that before I left the dealership I knew everything about the vehicle. So very helpful. I would recommend Thanh and Mercedes Benz of Boston to anyone who is looking for a new vehicle More
Great place to shop for your next car! I just purchased my car at Mercedes-Benz of Boston. I had the pleasure to work with Lovette Monteiro. He was very helpful & patient. I never felt st I just purchased my car at Mercedes-Benz of Boston. I had the pleasure to work with Lovette Monteiro. He was very helpful & patient. I never felt stressed or pressured. Had been looking for a car for the past 3-4 months at many places, but found what I liked here. Very pleased & would highly recommend to anyone. More
Great experience! I just purchased the first car of my life with Mercedes-benz of Boston. Thank Georgina for giving me such a great purchasing experience!!!Strongly re I just purchased the first car of my life with Mercedes-benz of Boston. Thank Georgina for giving me such a great purchasing experience!!!Strongly recommended! More
Georgina is the best! I have purchased many cars over the years and many Mercedes. I recently purchased my 6th car from Mercedes Benz of Boston. I just bought another car f I have purchased many cars over the years and many Mercedes. I recently purchased my 6th car from Mercedes Benz of Boston. I just bought another car from Georgina and Chadi and it was another great experience from start to finish. Thanks guys! More