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Mercedes-Benz of Boston

Somerville, MA

4.9
2,316 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,316 reviews

December 02, 2015

Great and honest dealership. Lovett Montiero is amazing. We were looking to purchase a car this November and after visiting 5 dealerships went in to the Herb Chambers Boston Mercedes dealership on a whim. We More

by heatherm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Abu Tayyoun, Lovette Monteiro, Chris Rhoads
Dec 02, 2015 -

Mercedes-Benz of Boston responded

Thank you, Heather, for sharing your story! We really appreciate your business, as well as, your feedback on working with Lovette, Chris and AJ. They are valuable members of our team. We trust you are enjoying your new vehicle and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

November 20, 2015

best service I just wanted to thank Georgina who went above and beyond to make the servicing of my ML350 so easy and so accommodating! She even took the time to fo More

by Dave Erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos, Rick Catudal
Nov 20, 2015 -

Mercedes-Benz of Boston responded

Thank you, Dave, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Georgina and Rick are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager

November 10, 2015

Excellent Client Experience I worked with Georgina Stavropoulos on the purchase of our GL. She was great to work with then and in the time since has been excellent with follow up More

by mattc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Nov 10, 2015 -

Mercedes-Benz of Boston responded

Thank you, Matt! Time and time again, Georgina has proven that she will go the extra mile to ensure our customers' satisfaction. I will be certain to let her know what a great job she is doing, and to keep up the great work. Thank you for your business and we look forward to seeing you again! Kind Regards, Jeff Davis, General Manager

November 10, 2015

needed radiator replaced, waited 6 hours and not replaced Needed radiator replaced on my GL450 Dropped it off at the service center in the morning at approx 9 am and they told me it would take 2-3 hours whic More

by moughal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Rhoads
November 09, 2015

Excellent Experience This dealership was so helpful in getting my new car, highly recommended. I worked with Lovette Monteiro who was an absolute pleasure. He helped me ge More

by Jessikah11205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker, Lovette Monteiro
Nov 09, 2015 -

Mercedes-Benz of Boston responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Lovette and Jeff's efforts made the difference in your car buying experience. They are truly valuable team members. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager

October 31, 2015

The best dealer I have ever dealt with! Thanh Nguyen was friendly and very eager to help us. His service and advices smoothened the process for us in choosing the right car. He does not only More

by kelvinmio821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen, AJ Abu Tayyoun
Nov 02, 2015 -

Mercedes-Benz of Boston responded

Thank you, Kelvin, for sharing your story! We really appreciate your business, as well as, your feedback on working with Thanh and AJ. They are valuable members of our team. We trust you are enjoying your new Mercedes-Benz and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

October 31, 2015

Leasing a Merecedes GLK I was very fortunate to have Thanh Nguyen as my salesperson. Thanh was very personable and knowledgeable about the Mercedes Benz vehicles I was intere More

by June F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 02, 2015 -

Mercedes-Benz of Boston responded

We really appreciate your business, as well as, your feedback on working with Thanh and Chadi. They are valuable members of our team and I know they will appreciate your very kind words. We trust you are enjoying your new Mercedes-Benz GLK and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

October 31, 2015

Great place to shop for your next car! I just purchased my car at Mercedes-Benz of Boston. I had the pleasure to work with Lovette Monteiro. He was very helpful & patient. I never felt st More

by lily2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovette Monteiro
Nov 02, 2015 -

Mercedes-Benz of Boston responded

Thank you, Lily, for sharing your story! We really appreciate your business, as well as, your feedback on working with Lovette. We trust you are enjoying your new Mercedes-Benz and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

October 30, 2015

Great experience! I just purchased the first car of my life with Mercedes-benz of Boston. Thank Georgina for giving me such a great purchasing experience!!!Strongly re More

by jerrymrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Nov 02, 2015 -

Mercedes-Benz of Boston responded

Thank you, Jerry, for sharing your story! Congratulations on purchasing your first Mercedes. We really appreciate your business, as well as, your feedback on working with Georgina. We trust you are enjoying your new Mercedes-Benz and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager

October 28, 2015

Georgina is the best! I have purchased many cars over the years and many Mercedes. I recently purchased my 6th car from Mercedes Benz of Boston. I just bought another car f More

by GeorgeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Georgina Stavropoulos
Oct 28, 2015 -

Mercedes-Benz of Boston responded

Thank you, George! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Georgina and Chadi were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

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