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Mercedes-Benz of Boston

Somerville, MA

4.9
2,312 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,312 reviews

October 14, 2015

GLE 450 AMG Experience From beginning to end my experience with Umer, Jeff Davis, and Georgina was excellent. All three of them were very informative and made the whole car More

by chuckpuck22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Georgina Stavropoulos
Oct 14, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this review! I'm so pleased to know that Georgina and Umer made your Mercedes-Benz buying experience a stellar one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, Jeff Davis, General Manager

October 05, 2015

Georgina is "The Best"! Just wanted to say that Georgina was so helpful when I was looking to buy my new car. From the minute I walked into the dealership at Mercedes she wa More

by Kouf21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Oct 06, 2015 -

Mercedes-Benz of Boston responded

Thank you, Ari, so much for the wonderful review. Georgina is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

September 25, 2015

New lease Both Paolo and Maged were very pleasant and knowledgable. Even as a return customer they went through every aspect of the service area and the new car More

by R's GLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 28, 2015 -

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Maged and Paolo were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

September 21, 2015

Great Job Jasper did an exceptional job. He was very knowledgeable answered all questions promptly and was by no means pushy or disingenuous. He made the purch More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Sep 22, 2015 -

Mercedes-Benz of Boston responded

Thank you, Frank! I'm thrilled to hear how happy you are. We value our guests’ feedback and I know Jasper will appreciate your encouraging words. On behalf of our entire team here in Somerville, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

September 21, 2015

Excellent but relaxed service I worked with Magged Armanious and Jeff Tucker and found the process professional but fairly easy going and relaxed. I am very happy with my car and More

by gobruins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Sep 22, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Maged and Jeff. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know our crew will appreciate your encouraging words. On behalf of our entire team here in Somerville, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

September 19, 2015

Georgina is fantastic! Our experience at Mercedes-Benz of Boston was amazing. I was on a time crunch and Georgina helped make the whole process so smooth. Everyone in the bu More

by Heidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Sep 21, 2015 -

Mercedes-Benz of Boston responded

Heidi, I sincerely appreciate you taking the time to share your experience. We aim to provide each guest with the best customer experience and Georgina is truly a testament to that. I will be sure to share your kind words with her. Thank you for your patronage and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis, General Manager

September 15, 2015

Fabulous experience! Jasper Abreu - we appreciate his kindness, professionalism, attitude and demeanor - he put us at ease. Jasper treated us with respect, was extremely More

by Nicolette and Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Sep 15, 2015 -

Mercedes-Benz of Boston responded

Thank you for sharing this terrific feedback. It’s a pleasure to read that Jasper was able to assist you and your daughter. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

September 14, 2015

Exceptional service from Thanh Nguyen and Kris Ricupero Thanh Nguyen was very patient and eager to help us in selecting the right car. Not only is he knowledgeable and knows the information to all the Merce More

by kng0729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero , Thanh Nguyen
Sep 15, 2015 -

Mercedes-Benz of Boston responded

Thank you for sharing this terrific feedback and for choosing Mercedes-Benz of Boston for your purchase needs. It’s a pleasure to read that Thanh and Kris were able to assist you and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

September 11, 2015

Excellent Paolo Castro was excellent. Made my new lease purchase easy. Would recommend Paolo to my friends and family. Also a shout out to Kris Ricupero busine More

by Gsmith88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kris Ricupero
Sep 11, 2015 -

Mercedes-Benz of Boston responded

On behalf of all the team here, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

September 11, 2015

Lovette was great I went in for a first look, expecting to shop around. Lovette helped me find an excellent M-class CPV car (dealership loaner, 2015 with low mileage) More

by TEOMEARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovette C. Monteiro
Sep 11, 2015 -

Mercedes-Benz of Boston responded

Thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market. Thank you for your compliments towards the helpfulness and dedication demonstrated by Lovette. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

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