
Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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best service I just wanted to thank Georgina who went above and beyond to make the servicing of my ML350 so easy and so accommodating! She even took the time to fo I just wanted to thank Georgina who went above and beyond to make the servicing of my ML350 so easy and so accommodating! She even took the time to follow up to make sure everything went well. Also wanted to thank Rick in service for all his help and expertise. The service is the best I have ever experienced!! Thanks again. More
Excellent Client Experience I worked with Georgina Stavropoulos on the purchase of our GL. She was great to work with then and in the time since has been excellent with follow up I worked with Georgina Stavropoulos on the purchase of our GL. She was great to work with then and in the time since has been excellent with follow up. She makes it very easy to interact with the dealership and is always looking out for her clients. More
needed radiator replaced, waited 6 hours and not replaced Needed radiator replaced on my GL450 Dropped it off at the service center in the morning at approx 9 am and they told me it would take 2-3 hours whic Needed radiator replaced on my GL450 Dropped it off at the service center in the morning at approx 9 am and they told me it would take 2-3 hours which was not an issue. While vehicle was there told them to also do a B Service told them I would be back around 3 pm which they told me was not an issue Also told them if there are any issues with fixing the vehicle then they should call me. I usually also go to this dealer for my vehicle service, I use my vehicle for business so I told them no matter what happens I need the vehicle back today as If I do not have the vehicle on the road then I will be losing money. Also told them if they cannot complete the job today then let me know and I can reschedule, they assured me it is no problem and the vehicle will be ready. Came back at 3pm and they told me they had just started to replace the radiator now and they need to keep the vehicle all weekend. I completely lost it, I asked them the below questions which they had no answer for: Why did they not call me to tell me that the vehicle could not be completed today so I could reschedule? And they knew I needed the vehicle back and why they did not call me. I then spoke to the manager and he apologized and then we made arrangements to have the radiator replaced on Saturday morning which it was. I basically wasted a complete day waiting for the vehicles radiator to replaced and they did not do anything to the vehicle. More
Excellent Experience This dealership was so helpful in getting my new car, highly recommended. I worked with Lovette Monteiro who was an absolute pleasure. He helped me ge This dealership was so helpful in getting my new car, highly recommended. I worked with Lovette Monteiro who was an absolute pleasure. He helped me get the exact car I wanted and got it shipped from another dealership very quickly. He kept me informed every step of the way and constantly kept me updated on when it would arrive. He was very thorough in explaining everything about my vehicle so I knew exactly what I was getting into, so much that I hardly had to ask any questions. He did everything in his power to make getting my car a wonderful experience, no complaints. Thank you!! More
The best dealer I have ever dealt with! Thanh Nguyen was friendly and very eager to help us. His service and advices smoothened the process for us in choosing the right car. He does not only Thanh Nguyen was friendly and very eager to help us. His service and advices smoothened the process for us in choosing the right car. He does not only know what he is selling to his customers, but he is also very thoughtful and attentive. He answered every question we had and shared his experiences with similar situations when answering our questions. The way he presented himself and his attitude showed me that he was not being a dealer and tried to sell me a car; but he was a friend of mine, helping me out with picking the right car. Overall a positive experience in all aspects. After purchasing the car, AJ from the finance department introduced us all kinds of protection packages and explained things very well. He is enthusiastic and not pushy. He gave us time to think over the packages before we decided. More
Leasing a Merecedes GLK I was very fortunate to have Thanh Nguyen as my salesperson. Thanh was very personable and knowledgeable about the Mercedes Benz vehicles I was intere I was very fortunate to have Thanh Nguyen as my salesperson. Thanh was very personable and knowledgeable about the Mercedes Benz vehicles I was interested in. I leased a GLK with the help of Thanh. He was beyond helpful and made sure that before I left the dealership I knew everything about the vehicle. So very helpful. I would recommend Thanh and Mercedes Benz of Boston to anyone who is looking for a new vehicle More
Great place to shop for your next car! I just purchased my car at Mercedes-Benz of Boston. I had the pleasure to work with Lovette Monteiro. He was very helpful & patient. I never felt st I just purchased my car at Mercedes-Benz of Boston. I had the pleasure to work with Lovette Monteiro. He was very helpful & patient. I never felt stressed or pressured. Had been looking for a car for the past 3-4 months at many places, but found what I liked here. Very pleased & would highly recommend to anyone. More
Great experience! I just purchased the first car of my life with Mercedes-benz of Boston. Thank Georgina for giving me such a great purchasing experience!!!Strongly re I just purchased the first car of my life with Mercedes-benz of Boston. Thank Georgina for giving me such a great purchasing experience!!!Strongly recommended! More
Fantastic buying experience & excellence services fr. Thanh Mr. Thanh Nguyen is not just gave me an excellence services from buying my new Mercedes SUV model 2016 GLE-350 4 MATIC at Mercedes- Benz Boston, Mr. Thanh Nguyen is not just gave me an excellence services from buying my new Mercedes SUV model 2016 GLE-350 4 MATIC at Mercedes- Benz Boston, he also become to my friend after the sale. First time met Thanh, he's smiling-face gave us a warm welcome! After have us sat down by his desk, then he asked: Can he get us anything to drink? Thanh was very honors to show me the optional external color samples to compare, then gave me the great advises to choose which optional equipments that I really needed and are fit for me. It made me feel happier because I am getting a perfect new Mercedes. He was not just answered all my questions, he also offered me to call him at anytime if I have any further questions. I thought that I didn't have anyone available to drop me off on the date I was picking-up my new Mercedes, Thanh personnally offered me to pick me up at Downtown MTBA station. After a week I picked up my new Mercedes, I found down couple issues of my vehicle. Thanh quickly respond to resolved the problems. Thanh make me trust him because after the sale was done, he still willing to help me. Thanh is earned my trust for giving me this exceptional buying experience. I will definitely looking forward him in the future purchases, and will recommend him to friends and families. More
Exhilarating (Certified Pre-owned) I recently purchased a E350 AMG Sport 2013 and my salesman Lovette Monteiro was amazing! I instantly felt apart of the Mercedes Benz Family. I went f I recently purchased a E350 AMG Sport 2013 and my salesman Lovette Monteiro was amazing! I instantly felt apart of the Mercedes Benz Family. I went from a Cadillac to a Mercedes and it's been an amazingly smooth commanding ride... The salesman, the Manager and Finance complemented my needs excellently! Sincerely True-See?? More