Back

Mercedes-Benz of Boston

Somerville, MA

4.9
2,310 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,310 reviews

July 16, 2015

True luxury brand and true luxury dealership service The services provided here were top notch. Highly cooperative people and have to say the people whom I worked with while getting my Benz are sophistic More

by shamanthsuresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 16, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with us. We're thrilled that you enjoyed working with Rob he is certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Jeff Davis, General Manager

July 15, 2015

Terrific Experience Just picked up My new 2016 E350 from Mercedez Benz of Boston. I have never had such a pleasant experience leasing a new vehicle. I can not say enough More

by Richard G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker, Alex Fine
Jul 15, 2015 -

Mercedes-Benz of Boston responded

Thank you, Richard, for leaving us this great feedback. I'm proud to know that Alex and Jeff were so helpful and professional while purchasing your new Mercedes-Benz. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Kind Regards, Jeff Davis, General Manager

July 07, 2015

Fabulous I bought a 2013 E350 from your dealership and had a great experience. My salesperson was Jasper Abreu and he was fabulous. He was very friendl More

by paula@330
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Jul 08, 2015 -

Mercedes-Benz of Boston responded

Thank you, Paula! We strive to provide all of our guests with an exceptional customer experience and I'm so happy to know we were able to provide you with exactly that. I will be sure to share your encouraging words with Jasper as I know that will make his day. Thank you for your feedback and we look forward to serving your automotive needs again in the future. Sincerely, Jeff Davis, General Manager

July 07, 2015

perfect! Fantastic experience. Maged was very professional, and helpful, and just a really nice guy. The opposite of the shady car salesman! Very patient, f More

by Kore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience at Mercedes-Benz of Boston. I'm thrilled to hear how happy you are. A terrific guest experience is what we aim for each and every time and Maged is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

July 02, 2015

Great experience with Thanh We recently bought a GL 450 form this dealership. I have to say we have good experience with Thanh. He is the first sales person we talk to, he is so More

by Dali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson, Thanh Nguyen
Jul 02, 2015 -

Mercedes-Benz of Boston responded

I’m thrilled to hear we were able to provide you with a great experience while purchasing your new GL 450. I really appreciate you taking time to share your encouraging words and I’ll be certain to share them with Thanh and Keith. Thank you for choosing us and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

July 01, 2015

Great! Great customer service that I experienced. Gina made every effort to find me the car I wanted. I am happy to do business with Gina. More

by R. Chan
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jul 01, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

July 01, 2015

Best experience yet! This was my 3rd vehicle either purchased or leased from this company. When they say the 3rd time is the charm, that certainly is the case here. I was More

by Robin2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Jul 01, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

June 29, 2015

GEORGINA IS A 5 STAR MODEL REPRESENTATIVE OF MERCEDES BOSTON Georgina was extremely intuitive in the research of cars, and clarifying the finance process in short! She made me feel at ease and a pleasure to be i More

by Harvard4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 29, 2015 -

Mercedes-Benz of Boston responded

Michael, I sincerely appreciate you posting such kind words regarding your experience with Georgina. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager

June 29, 2015

All service reps should be this! Georgina was very helpful in the selection and ordering process for my leased GLA250. There were minor communication issues but she handled them in a More

by 4funfseis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 29, 2015 -

Mercedes-Benz of Boston responded

I sincerely appreciate you posting such kind words regarding your experience with Georgina. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. I do apologize for the initial miscommunication. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager

June 29, 2015

An Outstanding delarship but foremost An Amazing sales Rep. I just took delivery this morning of my 8th Mercedes Benz. All from one dealership and one Sales Rep. Robert Tinkham . I can't say enough about the wa More

by Jonnywalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2015 -

Mercedes-Benz of Boston responded

Thank you, Steve, for your kind words and for taking the time to share your positive experience with Rob. I'm so glad to know that his efforts have made the difference in your car buying experiences. He is a valuable team member indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager

...
169
...