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Mercedes-Benz of Boston

Somerville, MA

4.9
2,323 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,323 reviews

May 31, 2015

Another Great Experience !!!! I just completed my 8th lease with Rob Tinkham and Mercedes Benz of Boston and I expect to do many more! Rob is a total professional, extremely knowle More

by LT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to leave this positive feedback for us. I'm thrilled to know that your experience with our team went so well. We strive to provide this level of service to each and every customer, whether for sales or for service. I've shared your kind words with my entire team here. Thank you for your continued business, and we look forward to being able to assist you again in the future! Jeff Davis, General Manager

May 31, 2015

Always the best! I have leased three vehicles so far from Dennis Saint Aubin at this dealership, as well as most of my family and many friends. Dennis and everyone at More

by David Riccio Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Saint Aubin
Jun 01, 2015 -

Mercedes-Benz of Boston responded

What an outstanding review to read! It is great to know that Dennis was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 28, 2015

My First Great Car Buying Experience As a woman alone I was expecting this experience to be the same old pressure routine like past car purchases but I was pleasantly surprised. Jasper A More

by vikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
May 29, 2015 -

Mercedes-Benz of Boston responded

I’m thrilled to hear we were able to provide you with a great experience while purchasing your new Mercedes. I certainly hope you’re enjoying your new car and sincerely appreciate you taking time to share your encouraging words. I’ll be certain to share them with Jasper. Thank you for choosing Mercedes-Benz of Boston and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

May 21, 2015

INCREDIBLE CUSTOMER SERVICE! I first went out to Herb Chambers in Somerville after finding a car I liked online 3 years ago. It's 2 hours from my house, but I was soon hooked. It More

by JV Lapan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
May 21, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Keith and that you found the perfect Mercedes-Benz to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 21, 2015

Awesome experience I purchased a 2015 E-350 from Herb Chambers in Somerville. Chris Franzoso and Maged Armonious were incredibly professional and helpful. They made th More

by Steve
Recommend Dealer
Yes
Employees Worked With
Chris Franzoso
May 26, 2015 -

Mercedes-Benz of Boston responded

Thank you, Steve! We strive to provide all of our guests with an excellent customer experience and I'm so happy to know Maged and Chris were able to provide you with exactly that. I will be sure to share your encouraging words with them, as I know that will make their day! Thank you for your business and we look forward to serving your automotive needs in the future. Best, Jeff Davis, General Manager

May 20, 2015

More than satisfied After searching dealers nationwide online, I purchased my first Mercedes from Jasper Abreu at the Somerville branch of Herb Chambers Mercedes and am b More

by ryanmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
May 20, 2015 -

Mercedes-Benz of Boston responded

Thank you, Ryan! What an outstanding review to read. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 18, 2015

Fast, convenient, and efficient Jasper went far and beyond his job requirements. I switched my car twice and he never even winced he just said sure what ever you like and started the More

by Lacey601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
May 19, 2015 -

Mercedes-Benz of Boston responded

I sincerely appreciate your awesome five-star review! Everyone here at Mercedes-Benz of Boston strives to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. I am so pleased your experience exceeded your expectations. Thank you for your wonderful recommendation and we look forward to seeing you again. Sincerely, Jeff Davis, General Manager

May 17, 2015

Lifelong client Rob has been selling me cars for close to 25 years and has always been more than accommodating throughout the entire process. He is the utmost profess More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 18, 2015 -

Mercedes-Benz of Boston responded

Thank you, Jack, for taking the time to recognize Rob! We truly value your business and appreciate your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 16, 2015

Another great leasing experience Just picked up a new 2015 C300 4Matic and loving the car and the buying experience. Great new styling and features. Lease pricing is very appropriat More

by kevinw15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
May 18, 2015 -

Mercedes-Benz of Boston responded

Thank you, Kevin, for taking the time to recognize Chip here at Mercedes-Benz of Boston. We truly value your business and appreciate your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 15, 2015

Excellent experience Very fortunate to have Thanh help me with leasing the B class EV. He got me a stellar price and made my experience very enjoyable with the presentatio More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
May 15, 2015 -

Mercedes-Benz of Boston responded

James, I sincerely appreciate you posting such kind words regarding your experience with Thanh. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Thanh. I will be certain to share your encouraging words with him. We look forward to serving all of your automotive needs in the future. Sincerely, Jeff Davis, General Manager

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