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Mercedes-Benz of Boston

Somerville, MA

4.9
2,323 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,323 reviews

May 14, 2015

A True Gentleman, Reliable Chip is a true gentleman... After a short conversation you feel like you can trust him... therefore the purchasing process becomes a lot easier. He wa More

by Sina
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
May 14, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to recognize Chip. We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 12, 2015

Great experience! Great experience working with Alex on a new car. He actually came out to see me several times and was very knowledgable and patient with all question More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
May 12, 2015 -

Mercedes-Benz of Boston responded

Thank you, Ken! I'm so happy to read that your car buying experience with Alex was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Jeff Davis, General Manager

May 12, 2015

Great experience! We had a great experience dealing with Maged and Chad for our new Mercedes. The whole buying process was very easy and customer friendly. Thanks again More

by Egs6781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2015 -

Mercedes-Benz of Boston responded

I’m so happy to read how happy you are with your experience with Maged and Chad. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy they were able to provide you with exactly that. Thank you for your business and we look forward to serving your automotive needs in the future. Sincerely, Jeff Davis, General Manager

May 11, 2015

Great experience! Maged was a pleasure to work with, and I am incredibly happy with my CLA. As a first-time car buyer, he picked me up from the T on multiple occasions More

by cla250_boston_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Maged. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager

May 11, 2015

STELLAR CAR BUYING EXPERIENCE WITH ALEX FINE Alex Fine is one of the rarer kind of car salesman who manages to make car buying an enjoyable experience. We had been searching for a small sized car More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
May 12, 2015 -

Mercedes-Benz of Boston responded

Thank you, Sam! I’m thrilled to hear how happy you are with your experience with Alex. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy he was able to provide you with exactly that. Thank you for your business and we look forward to serving your automotive needs in the future. Sincerely, Jeff Davis, General Manager

May 08, 2015

Terrific Maged made what can be a trying experience easy. When my husband asked him to "do a little something" as this was a bday present for me, Maged prepare More

by narcisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
May 11, 2015 -

Mercedes-Benz of Boston responded

Happy Belated Birthday! We thank you for taking the time to share your experience with us. We strive to provide our guests with the best customer service which means everyone at Mercedes-Benz of Boston focuses on being professional, knowledgeable and customer oriented. I'm thrilled to hear that Maged able to exactly that. Thank you again and we look forward to serving your automotive needs for many more birthdays to come. Sincerely, Jeff Davis, General Manager

May 08, 2015

A pleasure to work with Paolo and the entire team at Mercedes Boston were GREAT! Everyone was helpful and available without being pushy. And what can we say - the S63 is on More

by arh73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 11, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience and let us know how we're doing! We strive to provide our guests with the best customer service which means everyone at Mercedes-Benz of Boston focuses on being professional, knowledgeable and customer oriented. I'm thrilled to hear that Paolo was able to accommodate you and help you find the right vehicle to suit your needs. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis, General Manager

May 07, 2015

excellent service and great people Yliaz, salesperson,did great job, he is very friendly and patient, very professional and caring. We are so happy with our GLA250,Herb Chambers of Some More

by Marc Anna A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
May 11, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience and let us know how we're doing! We strive to provide our guests with the best customer service which means everyone at Mercedes-Benz of Boston focuses on being professional, knowledgeable and customer oriented. I'm thrilled to hear that Jeff and Yliaz were able to accommodate you and help you find the right vehicle to suit your needs. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis, General Manager

May 01, 2015

Thank you! It has been a great pleasure working with Keith! He is attentive, kind, knowledgeable and extremely helpful! I am enjoying my new car and he really wo More

by Yotovamd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker, Keith Robinson
May 01, 2015 -

Mercedes-Benz of Boston responded

Thank you for sharing your review and congratulations on your purchase! I'm so pleased to learn that Keith and Jeff made your visit easy and enjoyable. They are wonderful assets to our team and they will be grateful to read your kind comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Best, Jeff Davis, General Manager

April 30, 2015

Great Experience !! Had a great experience with my purchase !! Jasper did not made me feel like he was just trying to sell me a car, but to find the most suitable for me More

by Arys.rondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Apr 30, 2015 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave feedback for our dealership. We know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager

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