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Mercedes-Benz of Boston

Somerville, MA

4.9
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,331 reviews

March 04, 2015

Outstanding Services We recently purchased a new Mercedes from Michael Daly. He was an absolute pleasure to with work and do business with. He provided us with outstanding More

by cmcros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2015 -

Mercedes-Benz of Boston responded

Thank you for this terrific review and for your patronage. I'm so glad Mike was able to assist you both with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind Regards, Jeff Davis, General Manager

March 03, 2015

Good deal for a great car I purchased two brand new cars with Thanh and I can't say enough good things about him and the dealership. My most recent experience was the best so f More

by Alexgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Mar 03, 2015 -

Mercedes-Benz of Boston responded

I sincerely appreciate the time it took for you write this great review about Thanh! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Jeff Davis, General Manager

March 03, 2015

Great sales experience I was looking fro a certified Mercedes, i visited the Mercedes Benz dealership in Sommerville and met Mike Daley our sales consultant, He listen to More

by killianz86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2015 -

Mercedes-Benz of Boston responded

Thank you! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Mike and Umer. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Best, Jeff Davis, General Manager

March 01, 2015

Keith is a gem! We just bought our second Mercedes with Keith. As was our experience last time, he was the consummate gentleman -- infinitely patient with our questio More

by ashields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Mar 02, 2015 -

Mercedes-Benz of Boston responded

Thank you for your compliments towards the helpfulness and dedication demonstrated by Keith. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

February 28, 2015

A great car and a great dealership I have dealt with Mercedes-Benz of Boston for many years. Over the years I bought 3 cars from them. One was a new Mercedes and two were pre-owned. E More

by jchsia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Grassi
Mar 02, 2015 -

Mercedes-Benz of Boston responded

Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by Randy. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

February 27, 2015

Newly design 2015 C300 I recently returned my older C300 and was a bit indecisive about what I should go with next; I was trying to decide between the C300/ML350, but in th More

by RegineDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Saint Aubin
Feb 27, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for sharing your wonderful experience with Dennis! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager

February 27, 2015

Great MB buying experience I purchase a new MB every year, Paolo Castro, is a professional that makes the buying experience delightful, One of Paolo's very good sales trait is l More

by royfrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Kotsiras
Mar 02, 2015 -

Mercedes-Benz of Boston responded

On behalf of all the team here at Mercedes-Benz of Boston, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

February 27, 2015

The best sales experience I've ever had in a dealership!! Paolo made the buying experience actually enjoyable. He is friendly and takes the time to explain details addressing any of our questions. He knew a More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 02, 2015 -

Mercedes-Benz of Boston responded

On behalf of all the team here at Mercedes-Benz of Boston, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on DealerRater. Thank you for your compliments towards the helpfulness and dedication demonstrated by Paolo. It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Jeff Davis, General Manager

February 26, 2015

2015 C300 - Great Job! I just returned my 2012 C300 lease for the newly redesigned C300. The team of Jasmin, Chadi, Tanja, and AJ (Finance) exceeded my expectations and got More

by cholemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi, Tanja, AJ
Feb 27, 2015 -

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

February 26, 2015

Great experience, Thank you Dennis I was considering several different cars to replace my old C250, in the end the quality of service, professionalism and no-pressure sales approach of More

by MCS1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Saint Aubin
Feb 27, 2015 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave feedback for our dealership. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager

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