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Mercedes-Benz of Boston

Somerville, MA

4.9
2,333 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,333 reviews

February 26, 2015

Great experience, Thank you Dennis I was considering several different cars to replace my old C250, in the end the quality of service, professionalism and no-pressure sales approach of More

by MCS1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Saint Aubin
Feb 27, 2015 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave feedback for our dealership. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager

February 26, 2015

GLK 2015 Jasmine or "jass" was the consummate professional - He was patient, responsive, took time to appreciate our needs and then pulled a rabbit of a hat! More

by MBbuyer2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
umer iqbal
Feb 27, 2015 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave feedback for our dealership. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager

February 26, 2015

2015 C300 - Great Job! I just returned my 2012 C300 lease for the newly redesigned C300. The team of Jasmin, Chadi, Tanja, and AJ (Finance) exceeded my expectations and got More

by cholemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi, Tanja, AJ
Feb 27, 2015 -

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased our team was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

February 26, 2015

Great Experience I had a very positive experience with Georgina Stavropoulos. She was very pleasant during our entire purchasing experience and she was professional a More

by LAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 26, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

February 22, 2015

Simply Amazing Experience. Fortunate enough to previously drive a BMW, LEXUS, and INFINITI but no experience could compare to what Thanh N. from Mercedes Boston in Somerville pr More

by JCfromBoston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Feb 23, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to post such a kind review. I'll be sure to share this with Thanh as I know he'll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

February 22, 2015

Another great experience with another sales person! I was looking to trade six months old 2014 C300 with 6.2 litter C63 AMG before it becomes history. Initially looking for CPO cars at other dealership. More

by Yoshi Baba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker, Alex Fine
Feb 23, 2015 -

Mercedes-Benz of Boston responded

This is exactly the kind of feedback we love to hear from our guests! Everyone here at Mercedes-Benz of Boston strive to go above and beyond for our guests, and I'm so glad both Jeff and Alex were able to make purchasing your new Mercedes as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

February 19, 2015

top notch sales professionals we just took delivery on a new 2015 GLK. in doing so, we had the pleasure of working with two outstanding professionals (george and georgina) on the More

by spc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Feb 19, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for sharing your superb opinion about Georgina! I'm happy to read that you had such a great experience at our dealership, especially while working with Georgina. She is absolutely an asset to our team, and we will make sure your compliments are heard. Enjoy your new GLK, and we look forward to your next visit! Kind Regards, Jeff Davis, General Manager

February 17, 2015

Excellent delivery experience Maged made the delivery of my first Mercedes an awesome experience. He was very knowledgeable about all the features of the car including the advance More

by carmacs
Customer Service
Recommend Dealer
Yes
Feb 17, 2015 -

Mercedes-Benz of Boston responded

Thank you for sharing this terrific feedback and for choosing Mercedes-Benz of Boston for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best Jeff Davis, General Manager

February 17, 2015

greatr experience This is my second Mercedes I've purchased thru Rob at Mercedes of Boston. Rob has over 20+ years of experience selling Mercedes and is incredibly kno More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Rob. It’s a pleasure to hear that he was so helpful. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

February 10, 2015

New GLA I recently purchased a new GLA with Thanh Nguyen's assistance. He was friendly, professional, knowledgable, and did not make me feel pressured into a More

by eshaw526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Feb 10, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Thanh. I’m so glad to hear you had such an enjoyable visit and that you found Thanh to be so friendly and knowledgeable. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager

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