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Mercedes-Benz of Boston

Somerville, MA

4.9
2,310 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,310 reviews

January 25, 2015

A nice experience it was a pleasure to get my first car with Jasmin! He is really responsible and helpful in terms of my great experience of purchasing . More

by Rongsi Gao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmin "Jass" Seifija
January 24, 2015

Best car dealer in town! After having looked into many dealers in the MA area, MB of Boston is definitely the best in terms of inventory, service, and prices. Thanh Nguyen was More

by Andres Alayza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Jan 26, 2015 -

Mercedes-Benz of Boston responded

Thank you, Andres, for taking the time to share your experience with Thanh. I’m so glad to hear you had such an enjoyable visit and that you found Thanh to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager

January 24, 2015

great experience Jasmine is a very patient and nice dealer. He gave me detailed instructions to register the car and educated me patiently about how to use the functio More

by Cong Wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo
Jan 26, 2015 -

Mercedes-Benz of Boston responded

Thank you, Cong, so much for sharing your wonderful experience with us! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager

January 23, 2015

No hassle easy experience After extensive searching online I came to Mercedes of Boston for a GMC Yukon they had for sale. Mike Daly made us feel very comfortable and at ease. More

by Hnventura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Mike is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager

January 23, 2015

Finally, someone who values my time! Chip McCarty is a pleasure to work with. He is a gentleman who came into work on his day off to greet me and deliver my car. I appreciate his knowledg More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Jan 26, 2015 -

Mercedes-Benz of Boston responded

Thank you, Ed, for taking the time to share your experience with Chip. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and thorough. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager

January 23, 2015

Chip McCarty is great!! I have been working with Chip McCarty for a number of years. He is the consummate professional and I will gladly continue to work with him. My family More

by ddk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Jan 26, 2015 -

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Chip was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Jeff Davis, General Manager

January 17, 2015

Bought used 2011 Mazda Mike was our car salesman and he was very professional and friendly. I knew what I was looking for and he helped me out getting it done. He communica More

by Masad2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2015 -

Mercedes-Benz of Boston responded

Thank you! We appreciate your recommendation and please feel free to reach out with any questions or future auto needs as we are always here to help. Happy New Year! Jeff Davis, General Manager

January 17, 2015

Bought Pre-owned Certified 2010 ML350 Dec. 2014 Our E320 was now 13 years old and we had been thinking about making a change to a newer vehicle. We use the vehicle for work and our accountant advi More

by mdimillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Grassi
Jan 19, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to visit us from Maine and for sharing your experience. We value your feedback as it helps us grow as a dealership. It's a pleasure to learn that Randy was able to assist you with your new Mercedes. I know he will appreciate your comments and I'll be sure to share them with our team. Thank you again and we look forward to serving your automotive needs again in the future. Happy New Year! Jeff Davis, General Manager

January 16, 2015

Purchasing a certify USED E350 Mercedes Benz 2013 This is the second Mercedes Benz that I have purchased from Mercedes Benz of Boston. I am extremely happy with the level of competency and friendlines More

by saeedrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Grassi
Jan 16, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to post such a kind review. Everyone here at Mercedes-Benz of Boston strives to go above and beyond for our guests. I'm so glad Randy was able to make purchasing your new Mercedes as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation! Happy New Year! Jeff Davis General Manager

January 14, 2015

Excellence service ,friendly,the salesmen was very helpful and kept his word the whole team was very helpful from the manager to the salespeople and the financial depar More

by Tasos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking time to write this review. I'm so happy to read that your car buying experience with Paolo was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Happy New Year! Jeff Davis, General Manager

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