Mercedes-Benz of Boston

Perfect car and perfect dealer. This CLA is my first Mercedes and first car bought in the US. The car itself is perfect, as well as Jasmin. Besides selling me this awesome car, he a This CLA is my first Mercedes and first car bought in the US. The car itself is perfect, as well as Jasmin. Besides selling me this awesome car, he also gave me a lot of advice on driving and maintenance. It took only 2 business days after the money had been transferred that I received a call from Jasmin that my car was ready. He is exactly a good driver full of experience! It was because he showed me how awesome CLA 250 was that I decided to buy this car. I enjoy this experience and would recommend Jasmin to my friends. Oh, by the way, Jasmin is not young any more, but he is still good looking! More

Great Purchasing Experience w/Jasper I recently purchased a used car from this dealership, and was immediately helped by Jasper Abreu. He was friendly and knowledgable, and together with I recently purchased a used car from this dealership, and was immediately helped by Jasper Abreu. He was friendly and knowledgable, and together with his manager we were able to reach a reasonable price for the car that I purchased. Significantly, Jasper continued to be attentive and did his best to get the keys into my hands as quickly as he could. Furthermore, the dealership was clean and professional, and the work that was done to my car prior to its delivery was done quickly and competently. All in all, it was a good experience and I would recommend Herb Chambers Mercedes Benz to other potential car buyers. More

Great experience! Excellent experience at Mercedes Benz of Boston yet again. Maged Armanious was very helpful, knowledgable and went out of his way to meet our requests Excellent experience at Mercedes Benz of Boston yet again. Maged Armanious was very helpful, knowledgable and went out of his way to meet our requests. A very friendly & courteous young man. We were very happy to have him assist us in selecting our next benz. More

Top-notch buying experience with Georgina Stavropoulos Georgina is the most detail-oriented, patient, efficient and caring sales professional I have ever done business with. I came in the Mercedes dealersh Georgina is the most detail-oriented, patient, efficient and caring sales professional I have ever done business with. I came in the Mercedes dealership on the first business day of 2015 to purchase a new CLA250(4Matic) and Georgina patiently spent most of the afternoon with me for test drive, model review and quotes on all available vehicles in inventory across all Herb Chambers dealerships in MA. I was able to have all my questions answered accurately and discussed every possible option with Georgina. It was such a pleasant experience that I felt confident enough to secure the deal on my first visit. Georgina managed to get all paperwork done on a last-minute notice and made sure things go smoothly during the logistics and handling processes. She even pre-specified the setting for me before I returned to pick up the new car and went through the whole setting procedure with me. Moreover, prompt follow-up was delivered and she cared for not only my buying experience but also the driving part. I really appreciate the time and efforts she took to ensure a successful deal and develop a solid customer relationship. I wish you best of luck in her business and will certainly visit her again when it is a good time for a new car for me and all my friends. More

OUTSTANDING Buying Experience It is not my normal practice to take time to write reviews of items that I've purchased but in this instance I would be remiss in not relating the exc It is not my normal practice to take time to write reviews of items that I've purchased but in this instance I would be remiss in not relating the exceptional buying experience I've recently had with Mercedes Benz of Boston, and the salesman, Jasper Abreu in particular. I honestly can't recall an instance of purchasing a major item in which the process went as smoothly and pleasantly as this one. Jasper was on top of each and every issue from start to finish, and in some cases anticipated and resolved important matters before we ourselves realized their significance. My wife and I had a very specific list of preferences and objectives in making this purchase and in each instance Jasper devoted his full energies to promptly addressing each of them in turn. No issue, regardless of size or significance, fell though the cracks, and throughout he was focused, upbeat, and eminently professional. The bottom line is that as a result of our experience we would not hesitate to purchase another vehicle from him, or from MB of Boston, and would also recommend this dealership to close friends and acquaintances without qualification. More

Great experience! I visited the Boston office to check out the C300 and the GLA. We were greeted by Alex Fine who immediately made us feel comfortable and we started to I visited the Boston office to check out the C300 and the GLA. We were greeted by Alex Fine who immediately made us feel comfortable and we started to discuss what I was looking in my new car. We test drove two vehicles and that was extremely important to arrive to a decision. Alex was courteous, knowledgeable and most importantly , patient! I made up my mind overnight and the next day he was expecting us to make the final decision for color and features. He searched for the cars that were available immediately with my preferences. After I made the final decision the paperwork took less than an hour. Alex walked us through the process and follow up by email and phone to make sure I could have the car by the weekend, including dealing with the insurance. It was great to work with Alex and I would highly recommend working with him! More

Best in Class Rob Tinkham has always and is absolutely at the top of my list (not just as sales person, but as genuine human being and professional. The words I us Rob Tinkham has always and is absolutely at the top of my list (not just as sales person, but as genuine human being and professional. The words I use to sum up Rob are - integrity, honest, intelligent, knowledgeable, responsive. All said, Rob made the purchasing process incredibly simple. I built the car I wanted on-line, sent the details to Rob and within 30 minutes Rob found the car I wanted, secured it for me and we finalized the deal within hours. The remarkable thing was that I built a car that was very specific and very loaded - and - frankly a car that I thought he wouldn't be able to find. As an aside the car is beyond my expectations - amazing. Thank you Rob - made the process seamless... More

Never better treated Jasper at all times was really friendly. He helped me set the deal and to choose the car that met my expectations and my budget. He was really nice wi Jasper at all times was really friendly. He helped me set the deal and to choose the car that met my expectations and my budget. He was really nice with me during the whole process, and I got my car really fast, clean and perfect running. He even had the detail to put it as a present! He knows what he is doing, and more than that he tries to get to know the customer the faster that he can in order to help the costumer. Today we keep in touch after the deal, and anything I need he will be there. For me it was my best car experience! More

Finding my Mercedes Benz with Georgina I had a wonderful experience finding my new Mercedes Benz with Georgina. She was courteous, attentive and knowledgeable and went out of her way to go I had a wonderful experience finding my new Mercedes Benz with Georgina. She was courteous, attentive and knowledgeable and went out of her way to go the “extra mile” to make the experience hassle and worry-free. KTI More

A Great Sales Professional - Georgina Stavropoulos We had been looking at the Mercedes GLK for 2015 after driving the 2010 Model .My wife loves the vehicle .After a call to sales we booked an appointme We had been looking at the Mercedes GLK for 2015 after driving the 2010 Model .My wife loves the vehicle .After a call to sales we booked an appointment with Georgina Stavropoulis .Our plan was to trade-in the 2010 but we were also considering moving to a 2015 model for our other vehicle .We met Georgina , test drove the new car , had our 2010 appraised and left with a positive experience . The selection of options and colors we wanted were not available anywhere in the USA nor were the desired combinations in the pipeline for production .As we were getting ready to go to San Francisco I was going to wait until we returned in the Spring to decide on the car .Georgina in a very positive manner made it so easy for us that we purchased the new vehicle immediately and put in the order to have it produced while we are away .We dropped off the trade-in on the way to the airport ( Geaorgin's idea) . She then drove us to Logan for our SF flight . We are picking up our new GLK when we return . Georgina scheduled everything so we can take our new car on our way home from the airport .Much has been written about what is good service but I think Georgina exemplifies Great Service . We are now her life-long customers ! More