Mercedes-Benz of Boston

A Great Sales Professional - Georgina Stavropoulos We had been looking at the Mercedes GLK for 2015 after driving the 2010 Model .My wife loves the vehicle .After a call to sales we booked an appointme We had been looking at the Mercedes GLK for 2015 after driving the 2010 Model .My wife loves the vehicle .After a call to sales we booked an appointment with Georgina Stavropoulis .Our plan was to trade-in the 2010 but we were also considering moving to a 2015 model for our other vehicle .We met Georgina , test drove the new car , had our 2010 appraised and left with a positive experience . The selection of options and colors we wanted were not available anywhere in the USA nor were the desired combinations in the pipeline for production .As we were getting ready to go to San Francisco I was going to wait until we returned in the Spring to decide on the car .Georgina in a very positive manner made it so easy for us that we purchased the new vehicle immediately and put in the order to have it produced while we are away .We dropped off the trade-in on the way to the airport ( Geaorgin's idea) . She then drove us to Logan for our SF flight . We are picking up our new GLK when we return . Georgina scheduled everything so we can take our new car on our way home from the airport .Much has been written about what is good service but I think Georgina exemplifies Great Service . We are now her life-long customers ! More

Finding my Mercedes Benz with Georgina I had a wonderful experience finding my new Mercedes Benz with Georgina. She was courteous, attentive and knowledgeable and went out of her way to go I had a wonderful experience finding my new Mercedes Benz with Georgina. She was courteous, attentive and knowledgeable and went out of her way to go the “extra mile” to make the experience hassle and worry-free. KTI More

Excellent Very good customer service and very helpful employees. Would highly recommend this dealership to anyone buying a new Mercedes - Benz. Special thanks t Very good customer service and very helpful employees. Would highly recommend this dealership to anyone buying a new Mercedes - Benz. Special thanks to Maged who helped me through my process More

Geogina is really sweet . She is nice, professional and smart. Nice to meet her. She helped me to choose the car I like. Recommend her a lot. . She is nice, professional and smart. Nice to meet her. She helped me to choose the car I like. Recommend her a lot. More

Its all about Keith I went to Mercedes Benz during a snowstorm as I have learned it is best to test drive under such conditions. I was not dressed for Mercedes. Keith was I went to Mercedes Benz during a snowstorm as I have learned it is best to test drive under such conditions. I was not dressed for Mercedes. Keith was the most welcoming, knowledgable friendly, and attentive sales person. I test drove on Saturday during a small snow storm and returned on Monday at the start of the Blizzard of 2015 to pick up my car. Keith jumped through every hoop to get my car ready and get me on the road. He followed up with everything I requested. If you go to Benz, go straight to Keith. He is the best. More

A Great Experience at a Class Operation The welcoming face of Mercedes of Boston is Albert Berisha, a stylish gentleman in the truest sense of the word! Albert’s arrival team assists you in The welcoming face of Mercedes of Boston is Albert Berisha, a stylish gentleman in the truest sense of the word! Albert’s arrival team assists you in departing your vehicle, guides you to sales or service, and spirits away your vehicle until it is next needed. Once in the immaculate showroom, you’ll find astute guidance in the hands of Rob Tinkham. A cornerstone of the sales team for more than two decades, Rob has an informative, educational and consultative approach to helping you acquire a vehicle. ‘Being sold’ never is part of the process. Like an invaluable and accomplished five star hotel concierge, Rob ‘attends to your needs’ in experiencing vehicles as you journey to discovery of which car possesses your heart’s passion. With your love being found, the process of buying is quick, simple and fair, and is completely devoid of ‘haggling’ common of other auto dealers. Your closing enjoyment with Rob is in taking delivery of your vehicle. The ‘hands on education’ on ‘how to’ operate all important features of your car causes intuitively designed controls to be truly seamless….. such as in the pairing of your phone, its address book and your music library into the memory of the car for convenient access while motoring. The final gentlemen, rounding out the team caring for me is Tony O’Baoill in service. I was already acquainted with Tony from his flawlessly guiding me through the best course to cost effectively mend the occasional ills of age of other Mercedes I own. In this visit, Tony gave me a brief, but thorough, overview of the ‘breaking in care’ helpful to my newest addition. Finally, this team is in-sync like one might expect of the staff at the Four Seasons or the Mandarin Oriental. During my visit one observed my arrival vehicle had a coffee mug bearing the logo of another German manufacturer. As I readied to drive off with my new joy….an E550 4Matic, Albert reappeared to give me a Mercedes coffee mug of the same color as my new vehicle. I must say, I truly enjoyed my sunrise drive along the coast of Cohasset and my coffee the following morning! The Team at Mercedes of Boston is a 10+ class act! More

Pleasant, Efficient, Knowledgeable Love the car! This is my fourth Mercedes and I wouldn't drive anything else! My sales person Chip McCarty is professional, always available, and Love the car! This is my fourth Mercedes and I wouldn't drive anything else! My sales person Chip McCarty is professional, always available, and knowledgeable. Makes my experience with the company very pleasant and easy. More

Great Dealership My wife and I each purchased a car this year from Herb Chambers Mercedes-Benz. I had the great pleasure of working with Jasper Abreu. He was extremely My wife and I each purchased a car this year from Herb Chambers Mercedes-Benz. I had the great pleasure of working with Jasper Abreu. He was extremely attentive, knowledgeable and reasonable and a pleasure to work with. We each purchased a car at a good price and the service was impeccable. Mr. Abreu kept every promise and followed up promptly arranging for every service and additional product ordered by us relative to our purchases. The next time I purchase a vehicle, as they say in the movies "I'll be back." More

Smooth experience and got precisely what I was looking for. I initially dealt with Alex looking at the GLK Bluetec. Took a test drive and very much liked what I found but timing wasn't right. Alex appropriately I initially dealt with Alex looking at the GLK Bluetec. Took a test drive and very much liked what I found but timing wasn't right. Alex appropriately kept in touch - no pressure. but kept me in he loop. When I showed up unannounced with my wife at the showroom for her to test drive, Alex was with another client and handed me over to Mike who picked up seamlessly. Next day, Mike found in Inventory exactly what I was looking for, reminded me of year end promotion, we agreed and we closed. I have been driving M-B diesels since 1977 and am very pleased with the GLK 250. More

First Class Service I found my experience with Keith Robinson to be top notch. I had originally purchased a Mercedes at another dealership, but was recommended to Herb Ch I found my experience with Keith Robinson to be top notch. I had originally purchased a Mercedes at another dealership, but was recommended to Herb Chambers, where I met Keith. A perfect and classy gentleman, who assisted with my purchase, Keith spent a great deal of time with me. He gave me instructions on all of the equipment at the time of purchase, and even came out to the house to install my garage door opener and give me more "lessons." In addition, when there were still little things I wanted rectified, Keith personally came to the school where I am employed and took the car back to be further serviced. I appreciated the fact that everything was done for me, including paperwork, and I owe all of that to Keith Robinson, your sales associate. More