Mercedes-Benz of Boston

Dealing with the best!!! Mercedes is the best if the best but Sales Associate are what makes you come back. I recently got a new GLA and it was a great experience. We were in Mercedes is the best if the best but Sales Associate are what makes you come back. I recently got a new GLA and it was a great experience. We were in a difficult position to put a lot of money into our older R class or get into something different. Time was of the essence and our Sales Associate Alex Fine was incredible. He is extremely personible and was very helpful to make sure our needs were met. Alex gave me an overview of all the features and a very informative test drive. The process was basically seamless and I was extremely happy. The financial associate Jeff was just as helpful. In a sales situation I did not feel any pressure and everyone was very accommodating. I have already recommended many friends to come into your location, the customer service from sales is worth it alone. In the town I live in there is a new Mercedes dealership opening but I do plan to continue coming to your location because I feel I have already build a relationship and feel comfortable there. Again, I can not say enough about Alex Fine. He made it a point to call the day after I brought the car home to make sure I was happy. It was even more impressive because I knew he was going out of town and took the time to do so when he was not even in the office. Great place!!! Thank you again. Keri and Kevin Noke More

Best of the best I had the pleasure of working with Alex Fine in sales, (and Fred Abban for the pickup/walk-through) and I have to say, this is how a dealership should I had the pleasure of working with Alex Fine in sales, (and Fred Abban for the pickup/walk-through) and I have to say, this is how a dealership should work. Completely professional, made me feel like my time was valuable, and worked to give me the best deal possible. I will be coming back to this dealership again, for sure, and hope to work with Alex/ Fred again. More

Great experience with Mike Daly at Mercedes This is a 5 star dealership. All the amenities you expect, service, and hassle free shopping. I had no intention of buying any car, I found some mod This is a 5 star dealership. All the amenities you expect, service, and hassle free shopping. I had no intention of buying any car, I found some models I liked, and we made a deal quickly and easily. They had pretty good financing -almost as good as my credit union, which was surprising. The car is ready to go when you take delivery, full tank, washed, and inspected. Thank you! More

Best car dealer in town! After having looked into many dealers in the MA area, MB of Boston is definitely the best in terms of inventory, service, and prices. Thanh Nguyen was After having looked into many dealers in the MA area, MB of Boston is definitely the best in terms of inventory, service, and prices. Thanh Nguyen was patient enough to help me find the car with the exact features I was looking for, and prepare the car for delivery as fast as possible. Rarely do I write a review for anything, but this time I really had to put out the good word for Thanh, he is really the best at what he does and will go the extra mile to accommodate your needs (ie. look into every car within the inventory to find the one you are looking for, show up on his day off to deliver the car, etc). If you ever decide to stop by MB of Boston ask for Thanh, trust me! More

great experience Jasmine is a very patient and nice dealer. He gave me detailed instructions to register the car and educated me patiently about how to use the functio Jasmine is a very patient and nice dealer. He gave me detailed instructions to register the car and educated me patiently about how to use the functions of the car. I would hight recommend him to my friends. More

Chip McCarty is great!! I have been working with Chip McCarty for a number of years. He is the consummate professional and I will gladly continue to work with him. My family I have been working with Chip McCarty for a number of years. He is the consummate professional and I will gladly continue to work with him. My family has purchased/leased a number of cars through Chambers in Somerville, MA. My personal experience has been with Chip and he is the best!! I recently entered into a 2015 lease with an E350 and I just love the car!! More

Finally, someone who values my time! Chip McCarty is a pleasure to work with. He is a gentleman who came into work on his day off to greet me and deliver my car. I appreciate his knowledg Chip McCarty is a pleasure to work with. He is a gentleman who came into work on his day off to greet me and deliver my car. I appreciate his knowledge of he product, but more importantly, his memory of my prior experiences and preferences. More

No hassle easy experience After extensive searching online I came to Mercedes of Boston for a GMC Yukon they had for sale. Mike Daly made us feel very comfortable and at ease. After extensive searching online I came to Mercedes of Boston for a GMC Yukon they had for sale. Mike Daly made us feel very comfortable and at ease. We had no choice but to bring our 9 month old with us to car shop and Mike was very accommodating and understanding. He even gave us lunch as we were finishing our paperwork. I highly recommend him and the dealership itself because of our smooth experience. More

Bought Pre-owned Certified 2010 ML350 Dec. 2014 Our E320 was now 13 years old and we had been thinking about making a change to a newer vehicle. We use the vehicle for work and our accountant advi Our E320 was now 13 years old and we had been thinking about making a change to a newer vehicle. We use the vehicle for work and our accountant advised there was a tax benefit to buying a heavier vehicle. We shifted gears and began looking for a used ML350 SUV in early December. We originally worked with a local dealer (Maine) but felt the salesperson was trying to sell us "up" out of our price range. She wasn't listening to us or taking our criteria seriously. We looked online out of state and found a vehicle that met all our criteria at Mercedes of Boston. It was a recent trade, a one owner vehicle, bought and serviced at the dealership. We made contact. Randy Grassi responded to us promptly and took pains to get us the information we requested. He explained the Herb Chambers pricing policy, and having done our research, we felt the pricing was fair for all. The car was put through the paces of being "certified" and the value in that is such a benefit. The trade-in process further made this a smooth transaction We've owned the SUV for almost a month and Randy has followed up with us several times to make sure we are satisfied with our purchase. He's provided additional information when requested. We've never had such a wonderful car buying experience. We would definitely work with him and Mercedes of Boston again! More