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Mercedes-Benz of Boston

Somerville, MA

4.9
2,311 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,311 reviews

December 30, 2014

Satisfied Customer I am delighted to provide the very highest rating for Georgina. Too often the experience of buying a new car is dreadfully unpleasant, especially the More

by Hugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
December 30, 2014

Beautiful and friendly. Georgina is super friendly and very professional. She is knowledgable about the vehicles and was very helpful in helping me select the car that best s More

by Ducatidrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
December 30, 2014

Great service Georgina was a tremendous help with my interest in finding a Mercedes that suits me. She is honest, smart, and made the process work seamlessly withou More

by Sbozorg
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Dec 31, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of Georgina. We appreciate your business and look forward to serving your automotive needs for many more years to come! Happy New Year! Jeff Davis, General Manager

December 28, 2014

Maged Great service, top rated. Would recommend to a friend. Friendly, professional. This is my first Mercedes so far - very satisfied. Thank you, Maged, Ha More

by Dmitry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 27, 2014

First Mercedes I've been working with Georgina for a little over a week now in trying to find a new car. She's an excellent communicator and not afraid to shoot you More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Dec 29, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Georgina. It’s a pleasure to hear that she was so helpful to you and that we provided you with an overall great experience. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! Jeff Davis, General Manager

December 26, 2014

Best salesman ever I have bought at least 10 cars from herb chambers dealerships over the past 20 years and I had the best experience ever last week. Thang Nguyen was su More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Dec 27, 2014 -

Mercedes-Benz of Boston responded

I sincerely appreciate the time it took for you write this great review about Thanh! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 24, 2014

Great working with Paolo This is my second mercedes C class, but first purchase at this dealership. Paolo was very professional and knowledgeable. I was impressed with the ent More

by Mrmercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share wonderful feedback about Paolo! For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 24, 2014

Great day!!!! I have always wanted a Mercedes for Christmas!! Paolo made my dreams come true!! He was professional and knowledgable. He was so patient in the explan More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2014 -

Mercedes-Benz of Boston responded

Thank you, Ann! I'm so pleased to learn that Paolo was able to assist you and answer yours questions. He is an asset to our team and I know he will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 23, 2014

Truly exceptional experience This was my second purchase from Maged, and he made the entire process absolutely seamless. I called, told him what I was looking for, and he was able More

by Lfedele15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2014 -

Mercedes-Benz of Boston responded

I sincerely appreciate the time it took for you write this great review about Maged! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 18, 2014

Efficient. Exceptional. Effortless......Excellent! I bought yet another vehicle from Mercedes Benz of Boston. Jasper Abreu, my salesman, really did an exceptional job . We began our relationship over More

by lst129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Dec 18, 2014 -

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jasper was able to do exactly that. Thank you again and we look forward to working with you again in the future! Happy Holidays! Jeff Davis, General Manager

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