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Mercedes-Benz of Boston

Somerville, MA

4.9
2,336 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,336 reviews

December 26, 2014

Best salesman ever I have bought at least 10 cars from herb chambers dealerships over the past 20 years and I had the best experience ever last week. Thang Nguyen was su More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Dec 27, 2014 -

Mercedes-Benz of Boston responded

I sincerely appreciate the time it took for you write this great review about Thanh! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 24, 2014

Great day!!!! I have always wanted a Mercedes for Christmas!! Paolo made my dreams come true!! He was professional and knowledgable. He was so patient in the explan More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2014 -

Mercedes-Benz of Boston responded

Thank you, Ann! I'm so pleased to learn that Paolo was able to assist you and answer yours questions. He is an asset to our team and I know he will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 24, 2014

Great working with Paolo This is my second mercedes C class, but first purchase at this dealership. Paolo was very professional and knowledgeable. I was impressed with the ent More

by Mrmercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 24, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share wonderful feedback about Paolo! For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 23, 2014

Truly exceptional experience This was my second purchase from Maged, and he made the entire process absolutely seamless. I called, told him what I was looking for, and he was able More

by Lfedele15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2014 -

Mercedes-Benz of Boston responded

I sincerely appreciate the time it took for you write this great review about Maged! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. We thank you for your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 18, 2014

Efficient. Exceptional. Effortless......Excellent! I bought yet another vehicle from Mercedes Benz of Boston. Jasper Abreu, my salesman, really did an exceptional job . We began our relationship over More

by lst129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
Dec 18, 2014 -

Mercedes-Benz of Boston responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jasper was able to do exactly that. Thank you again and we look forward to working with you again in the future! Happy Holidays! Jeff Davis, General Manager

December 16, 2014

Always a pleasure! It is always a pleasure doing business with M-B Boston. I have purchased 4 cars now from them, and each time had the pleasure of working with Rob. H More

by msmldobrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Rob. I’m so glad to hear you had such an enjoyable visit and that you found Rob to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Happy Holidays! Jeff Davis, General Manager

December 09, 2014

Georgina is a star Georgina is absolutely a delight to work with. She is efficient and responsive. From the moment I walked into the dealership, and walked out with a More

by thaimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Dec 09, 2014 -

Mercedes-Benz of Boston responded

Thank you for sharing your review and congratulations on your purchase! I'm so pleased to learn that Georgina made your visit a delight. She is an asset to our team and I know she will be grateful to read the nice comments. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! Jeff Davis, General Manager

December 07, 2014

Outstanding salesman I'm writing to commend my experience dealing with herb chambers Mercedes of Somerville . In particular ,my salesman Alex fine. Alex was extremely hel More

by Spankytt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Dec 08, 2014 -

Mercedes-Benz of Boston responded

Thank you, David, for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Alex is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager

December 06, 2014

A day out with Thanh Thanh was a pleasure to do business with. By the end of the day I thought of him more as a buddy than the "car salesman". He pulled off the purchase More

by shaigh72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Dec 08, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager

December 02, 2014

Review of Mercedes and my salesperson As a return customer to your dealership I would like to say how pleased I have been with your sales consultant Keith Robinson. I am very happy with t More

by davencorp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Dec 02, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Keith is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Happy Holidays! Jeff Davis, General Manager

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