Mercedes-Benz of Boston

Review of Mercedes and my salesperson As a return customer to your dealership I would like to say how pleased I have been with your sales consultant Keith Robinson. I am very happy with t As a return customer to your dealership I would like to say how pleased I have been with your sales consultant Keith Robinson. I am very happy with the assistance he has always given me while I am picking out my new car. Great customer service is always appreciated, and that is what I have gotten each time I have purchased my cars from your dealership and Keith. I find Keith to be very friendly, fair and straight to the point. He often goes out of his way to make sure I am happy with what I am getting. As a matter of fact, a new dealership has opened up only 15 minutes from my house--but I still travel the hour or so to the dealership that Keith is at! I will refer others to the same dealership in the future. More

4 MBs in 6 yrs from RobTinkham of MB of Boston says it all 3 new E350's over the past 6 yrs (latest a 2014 used daily) and now a 2015 SL550 replacing a Porsche (hard thing to do for a die hard Porsche custome 3 new E350's over the past 6 yrs (latest a 2014 used daily) and now a 2015 SL550 replacing a Porsche (hard thing to do for a die hard Porsche customer who has had 6 Porsches) says it all. Highest praise for pre and post sale service from Rob Tinkham who has been the primary reason I moved from a 15 yr relationship with Acura to MB. When I decided to move from Acura to MB I did an extensive search of all dealers within a 100 mile radius and was lucky to find Rob who is a pleasure to work with and has made it easy to move from one car to another at the right time. Also nothing but good things to say about the dealership overall. Steve C. Andover Ma More

Sales Associate professionalism The only reason I purchase vehicles from this dealership is my sales associate, Dennis Saint Aubin....Dennis is a consummate professional and stra The only reason I purchase vehicles from this dealership is my sales associate, Dennis Saint Aubin....Dennis is a consummate professional and straight shooter.....he is by far and away the best sales associate I have ever dealt with in any car dealership ever.....Dennis is always available for any question I have ever had and has never been anything but helpful.....he is a true credit to the Chambers sales team and the reason I have purchased nearly ten vehicles at Mercedes Benz of Boston and will continue to More

Georgina was the best sales person I've ever dealt with! I wanted to surprise my wife with a new Mercedes for Christmas. Georgina noot only made the purchase one of the easiest buying experiences I've ever h I wanted to surprise my wife with a new Mercedes for Christmas. Georgina noot only made the purchase one of the easiest buying experiences I've ever had but went above and beyond to help me surprise my wife with the vehicle. She had this whole scenerio of pretending it was the first time we met and walked her around some different models until she brought her to a bow covered ml350 with her name on it with a bouquet of roses(all Georgina)and a sold sign with her name on it. My wife was speechless. When The shock wore off Georgina went over the whole vehicle with her, she was the most knowledgeable salesperson I've ever met. Thank you Georgina! More

Excellent Experience I recently purchased GLA 45 at Mercedes-Benz of Boston. The dealership is very clean and well organized. My sales consultant, Danubia Constantinou, I recently purchased GLA 45 at Mercedes-Benz of Boston. The dealership is very clean and well organized. My sales consultant, Danubia Constantinou, is willing to take the time to show me the car, test drive and answer my questions. Danubia is very professional and friendly. She didn't give me any pressure when I was stuck on deciding to purchase the car. I had an excellent experience working with her and I definitely recommend to friends. More

Friendly and Prompt service! Highly recommend Mercedes of Boston in Somerville to anyone interested in a mercedes. Maged and Chadi as well as the rest of the staff members offer s Highly recommend Mercedes of Boston in Somerville to anyone interested in a mercedes. Maged and Chadi as well as the rest of the staff members offer service thats second to none! Thanks for the great experience guys! More

HIGHLY RECOMMEND ANY ONE TO THIS DEALER!! They had the best customer service. They were very nice and helped me locate the perfect car I was looking for. I give them a 10/10. See MAGED in They had the best customer service. They were very nice and helped me locate the perfect car I was looking for. I give them a 10/10. See MAGED in the sales department! He will take very good care of you I promise. More

Excellent Service!!!!! I came to Mercedes-Benz of Boston to browse the different models available, and ended up with a used car thereafter. Thanh is incredibly easy to work I came to Mercedes-Benz of Boston to browse the different models available, and ended up with a used car thereafter. Thanh is incredibly easy to work with and provide the highest quality, knowledge for the products. More

Purchase of a used GLK350 I must reiterate others' comments, MB of Boston is a dealership that values customer service above all else. From my initial contact with Tanja Gatto I must reiterate others' comments, MB of Boston is a dealership that values customer service above all else. From my initial contact with Tanja Gatto( who followed up more than once) to the inordinately patient and knowledgeable salesman, Thanh, my GLK purchase was actually enjoyable. I initially intended to purchase a GLK at another dealership but felt underserved by the salesman and decided to travel to Somerville. The only problem with MB of Boston is that it's not located closer to my home. Thanh agreed to deliver the car to me, and reminded me that he needed at least an hour of my time to explain the vehicle. I owned a 2010 GLK and only now learned of its features. Thanh is the ultimate person for customer service b/c he always made me feel comfortable while explaining the many fine features of my GLK. I love the car already and haven't even driven it. Tanja was also a pleasant addition to this dynamic. You should offer training to others. Thank You to all Jo Antico More

It was excellent working with Alex Alex is not only a trusted advisor, but a great mentor. He was so generous in knowledge sharing, and is more than willing to give his candid and helpf Alex is not only a trusted advisor, but a great mentor. He was so generous in knowledge sharing, and is more than willing to give his candid and helpful opinion. Alex is capable, knowledgeable, kind, patient and helpful. More