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Mercedes-Benz of Boston

Somerville, MA

4.9
2,321 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,321 reviews

July 28, 2014

Vermont to Boston -just to deal with Chambers and Rob We bought our 5th Mercedes from Rob Tinkham at Chambers and couldn't be more pleased. Sales, service, finance,everyone connected there was outstanding More

by cookievt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : AJ Tayyoun
Jul 28, 2014 -

Mercedes-Benz of Boston responded

Thank you for the glowing review and for your continued business! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our team is dedicated to your 100% satisfaction. On behalf of Rob and everyone here at Mercedes-Benz of Boston, we greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager

July 24, 2014

Jeffery Tucker I had recently gone to Mercedes-Benz of Boston to purchase my first car. At first I was a little nervous about the whole process. With the help of Jef More

by sarah imondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Jul 24, 2014 -

Mercedes-Benz of Boston responded

Sarah, We truly appreciate this wonderful feedback. I'm so pleased you enjoyed your experience working with Jeff. Jeff's ability to connect with customers, product knowledge, and friendly personality make him such an asset to our team. Thank you again and we look forward to serving your family's automotive needs for many more years to come. Best, Jeff Davis General Manager

July 22, 2014

Car buying experience My wife and I were "just passing through" and on another test drive... Georgina's no pressure sales approach and broad product knowledge won us over. More

by Fred Sorrento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos, Georgina Stavropoulos
Jul 22, 2014 -

Mercedes-Benz of Boston responded

Thank you, Fred, for choosing Mercedes-Benz of Boston. I'm so glad to hear that you and your wife had such a positive experience working with Georgina! Everyone on our team is dedicated to ensuring that our guests receive exceptional customer service and quality vehicle care and I'm so pleased you've recognized her hard work. Thank you again and we look forward to seeing you again in the future! Best, Jeff Davis General Manager

July 14, 2014

Wonderful experience! My husband and I had a wonderful experience purchasing this car with the help of Alex Fine. He was a pleasure to work with. We would definitely recom More

by ekcondakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Jul 14, 2014 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to leave this wonderful review. Alex is a valuable member of our team and I am pleased to know that he was able to provide you and your husband with outstanding customer service. We value your business and look forward to seeing you back again in the future! Best, Jeff Davis General Manager

July 12, 2014

Mercedes E550 I purchased an E550 from Alex Fine and it was the best sales experience I have ever had. This is saying a lot since I have purchased many cars from Fo More

by rcowan1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Jul 14, 2014 -

Mercedes-Benz of Boston responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Alex was able to provide you with such a pleasant experience. Alex and the rest of the team are truly assets to our dealership and it is encouraging to hear your great feedback. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Jeff Davis General Manager

July 11, 2014

Repeat Excellent Experience 2nd time here, both with Chip. New for wife couple years ago, used for me this time. Chip straight talker and easy to deal with. Recommend him to all More

by Plarkham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, Chip McCarty
Jul 11, 2014 -

Mercedes-Benz of Boston responded

Thank you for your wonderful feedback. We truly appreciate your continued business and look forward to the opportunity to service your family's automotive needs for many more years to come! Best, Jeff Davis General Managaer

July 07, 2014

Great service and wonderful experience I bought my CLA 250 edition 1 with great help from alex fine. He is excellent, friendly and caring. I live in Wellesley and it is really inconvenient More

by shi.zhan.393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Jul 07, 2014 -

Mercedes-Benz of Boston responded

I sincerely appreciate you posting such great comments about your experience with Alex. I’m so happy to hear that he was able to assist you with CLA250. Everyone here at the Mercedes-Benz of Boston strives to provide our guests with the best customer experience, and it is always a delight to read that one of our team members is exceeding our guests' expectations. Thank you for your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

July 06, 2014

Wonderful experience Very pleasant experience and cannot recommend Rob highly enough. He was very helpful, patient and informative. He made knowledgeable recommendations b More

by CPA32014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 07, 2014 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Rob here at Mercedes-Benz of Boston. We truly appreciate your glowing recommendation here on DealerRater. Please let any of our team members know anytime that we may be of further service to you! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

July 02, 2014

Terrible purchasing experience Sales person promised certain things and then retracted the promises when it came to sign on the bottom line. Multiple calls and e mails to finance d More

by catnbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry in sales, Chadi the manager, AJ in finance, Keith Robinson
July 01, 2014

Review Yutong Bo is a very responsible and passionate dealer and she made every steps and details of the dealing process perfect. She is willing to help me i More

by Fengzhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2014 -

Mercedes-Benz of Boston responded

Thank you for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our team is dedicated to your 100% satisfaction. On behalf of Bo and everyone here at Mercedes-Benz of Boston, we greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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