Mercedes-Benz of Boston

My CLA 250 I just bought my first Mercedes Benz, and I highly recommend this dealer. It was a great pleasure to work with Thanh and his manager, Chad. I was give I just bought my first Mercedes Benz, and I highly recommend this dealer. It was a great pleasure to work with Thanh and his manager, Chad. I was given all the available discounts, and anytime I asked for something, the answer was always yes. It was a great experience all around, and I will go back there for my next car. Thank you Chad and Thanh! More

Above the call of duty! I thought it was really cool that even though my father and I could not purchase a car directly through Dennis Saint Aubin at Mercedes he helped us at I thought it was really cool that even though my father and I could not purchase a car directly through Dennis Saint Aubin at Mercedes he helped us at another one of the Herb Chambers dealerships by calling ahead and setting up an appointment for us for another brand. He also has gone above the call of duty when it came to proper advice and suggestions for my father's E-Class maintenance. I am very grateful for this relationship and I know for sure that our next Mercedes purchase will definitely be here at Somerville with Dennis. More

Best New Car experience of my Life I would highly recommend this Dealership to anyone interested in a Mercedes Benz. I felt truly fortunate to have Danubia Constantinou as my Sales Cons I would highly recommend this Dealership to anyone interested in a Mercedes Benz. I felt truly fortunate to have Danubia Constantinou as my Sales Consultant. Her professional demeanor and knowledge of the Mercedes brand of vehicle is second to none. I explained to her the type of Car I was interested in, and within a few minutes I was taken to exactly what I was hoping and looking to obtain. I could not be any more pleased by the experience She provided me, and the welcome to the Mercedes Benz Herb Chambers Dealership Family that she presented me with. Which included being very patient as I had to be out of town for a week due to work in the middle of the deal, and then giving me a ride into the Dealership to pick the new car when I arrived back home. I will certainly be back again, and I hope Danubia is there smiling waiting to fit me into my next vehicle. With much appreciation I thank you all at Herb Chambers Mercedes Benz of Boston, and thank you Danubia for making this process so easy on me, you're amazing. :-) More

Excellent as always I have been a long-time customer of Chambers Mercedes in Boston and keep returning because I love MB products and Rob Tinkham is an excellent and trus I have been a long-time customer of Chambers Mercedes in Boston and keep returning because I love MB products and Rob Tinkham is an excellent and trusted sales consultant. I always know that I'm in good hands with Rob and the team there. More

Great experience with Mercedes Benz of Boston This by far was the best experience I've had at a car dealership. Jen Somerville and Jeffrey Tucker were extremely professional and able to communicat This by far was the best experience I've had at a car dealership. Jen Somerville and Jeffrey Tucker were extremely professional and able to communicate effectively so that I was able to make the best purchase possible. I would highly recommend this dealership to others. More

Great service I arrived at Herb Chambers Mercedes-Benz to discuss releasing my current car or buying a new version. I met Alex Fine on that weekend and he guided me I arrived at Herb Chambers Mercedes-Benz to discuss releasing my current car or buying a new version. I met Alex Fine on that weekend and he guided me through the decision process of keeping the old car or buying a new one. He asked me a lot of questions about my needs and definitely had my best interest in mind. He help me make the decision process easy and we saved a significant amount of money in the build out by sticking to the items that made the most sense for my life. He even delivered the vehicle to my vacation area as the new car was delivered to their dealership by the trucking company several days later than expected. Alex was a delight to deal with and his level of professionalism skill are unmatched in my history of buying vehicles. I will always buy a vehicle from Alex and recommend him to anyone who will listen regarding buying a new vehicle. Herb Chambers is very fortunate to have someone of his caliber on their staff. More

Thanks Jeff and MB of Boston! I just purchased a 2014 ML350 at Herb Chambers Mercedes-Benz of Boston. Sales & Leasing Consultant Jeff Tucker was *amazing*. This was my first Merc I just purchased a 2014 ML350 at Herb Chambers Mercedes-Benz of Boston. Sales & Leasing Consultant Jeff Tucker was *amazing*. This was my first Mercedes, my first car purchase in over twelve years, and my first time buying a car by myself. I was outside of my comfort zone, and Jeff went above and beyond my expectations! He is a super nice guy, was extremely patient, answered *all* of my questions, and he helped me find the car that was just right for me. Overall my shopping and purchase experience was *stress free*, which was exactly what I needed! I would definitely recommend Jeff and MB of Boston! More

Georgina is awesome! When my parents let me know they were ready to start looking for a new Mercedes and they wanted my help, I cringed at the thought knowing my mom's fas When my parents let me know they were ready to start looking for a new Mercedes and they wanted my help, I cringed at the thought knowing my mom's fastidious and particular nature combined with my dad's price-conscious tendencies would make it an unpleasant endeavor. On a recommendation from a friend, we contacted Georgina and scheduled our first stop at Herb Chambers Mercedes. I didn't expect it to be our last stop as well but I quickly realized there was no better person than Georgina to help my parents lease their first Mercedes. She worked with my mom for what felt like hours explaining each and every feature, color, body style, option etc. until she was 100% happy with the vehicle that she would be getting. Then, she worked with my dad on the monthly payment, the residual, and all of the leasing and financing details until he was truly content with us having gotten a great deal. To top it off, when the car came in, she delivered it all the way to my mom's office and gave her an hour long tutorial on all the bells and whistles that come with the new E-class all while maintaining a pleasant and helpful demeanor. Working with Georgina, we came away with a customer service experience not typical of traditional car buying. She made the whole process very easy, stress-free and even enjoyable. If you're in the market for a Mercedes, don't think twice, go see Georgina! More

Above and Beyond!!! These folks just do not give up until everything is right and the customers are happy! We found our 7th Chrysler minivan at Mercedes Benz of Boston These folks just do not give up until everything is right and the customers are happy! We found our 7th Chrysler minivan at Mercedes Benz of Boston, of all places! Their Autotrader ad described exactly what we were looking for. Keith and Chris worked with us to come up with a deal we were happy with, and agreed to fix a few things on an otherwise gorgeous van. Then, disaster! Stuff does happen to the best of us. As a result, the van needed a "heart transplant". Chris, and his boss, Jeff, agreed to restore the van we wanted to good health, and thanks to the M-B service department, with a little help from Herb Chambers Chrysler in Danvers, they did it! We will not hesitate to recommend M-B of Boston to anyone, for new or used. Our experience says, these folks will go "above and beyond" to satisfy their customers. Rod & Deby Jackson More

Awesome Service and Very Hardworking Dealer! I have been to quite a few Mercedes Benz dealer, nationwide! but the service here at Merc Benz Boston was perfect. Bo helped me a lot getting a great I have been to quite a few Mercedes Benz dealer, nationwide! but the service here at Merc Benz Boston was perfect. Bo helped me a lot getting a great deal, she got me great numbers from the manager which I had no trouble signing. There were a few documents required for leasing and she spent 3-4 hours with me working to get things approved and rolling. She is still helping me getting the car registered in a different state as I will be using it there mostly. She is a great dealer, gives you very reasonable numbers right away and make sure that you feel comfortable! I highly recommend her. More