Mercedes-Benz of Boston

Above and Beyond!!! These folks just do not give up until everything is right and the customers are happy! We found our 7th Chrysler minivan at Mercedes Benz of Boston These folks just do not give up until everything is right and the customers are happy! We found our 7th Chrysler minivan at Mercedes Benz of Boston, of all places! Their Autotrader ad described exactly what we were looking for. Keith and Chris worked with us to come up with a deal we were happy with, and agreed to fix a few things on an otherwise gorgeous van. Then, disaster! Stuff does happen to the best of us. As a result, the van needed a "heart transplant". Chris, and his boss, Jeff, agreed to restore the van we wanted to good health, and thanks to the M-B service department, with a little help from Herb Chambers Chrysler in Danvers, they did it! We will not hesitate to recommend M-B of Boston to anyone, for new or used. Our experience says, these folks will go "above and beyond" to satisfy their customers. Rod & Deby Jackson More

Awesome Service and Very Hardworking Dealer! I have been to quite a few Mercedes Benz dealer, nationwide! but the service here at Merc Benz Boston was perfect. Bo helped me a lot getting a great I have been to quite a few Mercedes Benz dealer, nationwide! but the service here at Merc Benz Boston was perfect. Bo helped me a lot getting a great deal, she got me great numbers from the manager which I had no trouble signing. There were a few documents required for leasing and she spent 3-4 hours with me working to get things approved and rolling. She is still helping me getting the car registered in a different state as I will be using it there mostly. She is a great dealer, gives you very reasonable numbers right away and make sure that you feel comfortable! I highly recommend her. More

Yutong Bo - an Amazing Young Professional! Thanks to Yutong Bo, my husband and I had a wonderful experience in choosing our new Mercedes. Bo is so very knowledgeable and professional ~ and a d Thanks to Yutong Bo, my husband and I had a wonderful experience in choosing our new Mercedes. Bo is so very knowledgeable and professional ~ and a delight to work with! We are longtime clients of this impressive dealership, and we highly recommend Yutong Bo. With our thanks to Bo and to all at Mercedes-Benz of Boston, B&J More

Rave review I would like to begin by saying that I had no intention of leasing another Mercedes Benz as the lease on my 2011 came to an end. Although I was extrem I would like to begin by saying that I had no intention of leasing another Mercedes Benz as the lease on my 2011 came to an end. Although I was extremely happy with the car, and with the excellent level of customer service at Mercedes Benz of Boston, I did not believe that a deal would be possible based on the numbers posted at the MBNA web site. Follow up calls and negotiations with Mercedes Benz of Boston confirmed this assumption, and as May 30 approached, I prepared to purchase a lower-priced vehicle from another dealer. Enter Paolo Castro. From the first conversation, it became apparent that Paolo was completely committed to making a deal happen, and the more I rejected his proposals, the harder he worked on a deal. At one point I emailed him and plainly stated that I was not a buyer at the proposed price point; it was then that he asked for one final call, which is when a deal began to appear likely. During the final week of the month we had several phone conversations, which resulted in more specific negotiations regarding model, options and of course, price. Yesterday I took delivery of a 2014 ML350, and I could not be happier with the vehicle. I cannot say enough good things about Paolo, recommend him with enthusiasm, and look forward to dealing with him again in the future. More

Best car-buying experience yet! My husband and I stopped in on Memorial Day to look at new C-Class Mercedes-Benzes. We were immediately greeted by Sales & Leasing Consultant Yutong My husband and I stopped in on Memorial Day to look at new C-Class Mercedes-Benzes. We were immediately greeted by Sales & Leasing Consultant Yutong Bo, and within under an hour we had leased a new car and were ready to pick it up the next day! Bo was so professional and easy to work with. As a woman, I've been talked down to by salesmen at other dealerships and also felt like I've had my valuable time wasted, but Bo made everything happen quickly and smoothly and it was an absolute pleasure working with her. When we came to pick up the car the next evening, she was happy to spend the time to show us all the features and make sure we were comfortable and happy. I was also really impressed with the service department when we drove in and out. I would recommend that anyone interested in a Mercedes-Benz visit this dealership and ask for Bo. More

Trade-in to buy Georgina was excellent to work with during this car transition period. She was very curteous and professional and tried very hard to make a deal happ Georgina was excellent to work with during this car transition period. She was very curteous and professional and tried very hard to make a deal happen. In the end, I was hoping to have some fees waived for turning in my lease early and hesitated to make a deal and then, in the end, decided to purchase an Infiniti from Herb Chambers. I hope she can sell me an S-class one day. More

Paulo Castro- 5 Star Experience! I had an existing lease with Mercedes and was considering changing to BMW just for some change. I quickly changed my mind as soon as I met Paulo Castr I had an existing lease with Mercedes and was considering changing to BMW just for some change. I quickly changed my mind as soon as I met Paulo Castro at the Mercedes Boston dealership. In just one day he had me out of my old car and into a great new one at an amazing price! He worked incredibly hard to get me what I needed and made the process the smoothest sales experience I have ever had. If you are in the market, I highly recommend working with Paulo! More

Mercedes Benz of Boston Purchasing our Mercedes was simple, quick and quite pleasant. No stress. Georgina Stavropoulos is knowledgeable, upbeat, friendly and so helpful. S Purchasing our Mercedes was simple, quick and quite pleasant. No stress. Georgina Stavropoulos is knowledgeable, upbeat, friendly and so helpful. She really knows her cars and is professional at all times. We highly recommend purchasing a Mercedes at Mercedes Benz Boston and working with Georgina. More

An exemplary experience Herb Chambers was right on when he put up his new billboards. No screwing, no hand wringing, just a great shopping experience. I had the pleasure of w Herb Chambers was right on when he put up his new billboards. No screwing, no hand wringing, just a great shopping experience. I had the pleasure of working with Jeff and Bo. Different people, wonderful personalities. There was no urgency to finish the deal. I was able to walk out, think it over and call the next day to complete the deal. An A+ experience. More

Top Notch Service and Sale Experience Georgina and the management team at Chambers are true professionals. Courteous, understanding and willing to take the time to answer questions, review Georgina and the management team at Chambers are true professionals. Courteous, understanding and willing to take the time to answer questions, review options and guide you thru the process of leasing a new car. I recommend her without reservation. More