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Mercedes-Benz of Boston

Somerville, MA

4.9
2,323 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,323 reviews

May 01, 2014

Amazing car experience. I appeared at Mercedes Benz of Boston after test driving several other brands of cars. I was fortunate when Alex Fine came up to me and started to in More

by greatcar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN WINTERLE, Alex Fine
May 05, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Alex here at Mercedes-Benz of Boston. We are so fortunate to have such wonderful customers and it's feedback like yours that lets us know our team is doing something right. I know Alex will appreciate your kind words. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston

April 30, 2014

Great experience I am a multiple car buyer from this dealership. Chip McCarty, my sales consultant, is always ready when I arrive, my paperwork at hand, and actual car More

by sherwoodhughes99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Apr 30, 2014 -

Mercedes-Benz of Boston responded

Thank you for sharing your recent experience with Chip here at Mercedes-Benz of Boston. I’m glad that Chip was able to assist you again with finding a vehicle that met your needs and that we delivered on our promise of a first-class experience throughout. Thank you for your great recommendation and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

April 30, 2014

My Experience I was referred to Umer Iqbal through a personal friend. Having now dealt with Umer for several months through the purchase of my new GL 450, I found More

by abkatz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
Apr 30, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to give our team this awesome five-star review. Everyone here at Mercedes-Benz of Boston strives to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. I am so pleased your experience exceeded your expectations and I know Umer and Maged will appreciate the great recommendation. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 23, 2014

New Mercedes purchase. This is the ninth car that we have purchased from Chip McCarty at Herb Chambers Mercedes. Every time has been a pleasure. Chip is professional, frien More

by AAbate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, Chip McCarty
Apr 25, 2014 -

Mercedes-Benz of Boston responded

Thank you for your kind words regarding your experience with Chip. I'm so glad to know that he was able to assist you with your 9th purchase and aided in making it a smooth and easy process. Chip truly understands how to make the car buying experience a joy! We value your business and look forward to serving your automotive needs for many more years to come. Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

April 17, 2014

Alex Fine This was my third Mercedes Benz and my tenth time leasing a car. Alex was great to work with and very upfront, he followed up on my purchase making su More

by zosherafatain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
Apr 18, 2014 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Alex here at Mercedes-Benz of Boston. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Alex will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 09, 2014

Excellence/Chip/Chambers/Mercedes I have purchased my 7th Mercedes from the most admirable, honest, professional and accommodating salesman at Herb Chamber Mercedes of Boston; Chip Mc More

by quimper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Apr 09, 2014 -

Mercedes-Benz of Boston responded

Thank you taking the time to rate and review your experience with Chip here at Mercedes-Benz of Boston. I'm so pleased to hear that Chip has taken excellent care of you over the years and has made all 7 of your purchases enjoyable. If you have any questions or need any additional assistance, please don't hesitate to contact Chip or myself. We truly value your business and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 08, 2014

Always a pleasure shopping at Herb Chambers! I had searched on the website to find a Certified Pre-Owned Mercedes SUV. I currently own a CLK430 that I'll probably never part with - it's a beauti More

by cabedford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Apr 08, 2014 -

Mercedes-Benz of Boston responded

I'm so pleased that Thanh provided you with such a positive shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I'm happy to hear that you felt comfortable and confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Thank you, Jeff Davis General Manager Mercedes-Benz of Boston

April 08, 2014

5 Star Service! My husband and I went in to look around and left with a new lease and raving about the amazing service we received! I am certain that if the service More

by Capissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2014 -

Mercedes-Benz of Boston responded

Your kind words and fantastic recommendation are greatly appreciated! I'm so pleased to hear that Thomas was able to provide you and your husband with a stellar experience. I will be sure to share your kind words with Thomas as I know he'll appreciate it. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

April 03, 2014

best experience ever I have been a client for many years, and I will always remain one, as the level of service and knowledge is unsurpassed. My salesperson Maged kept me More

by zvoronov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2014 -

Mercedes-Benz of Boston responded

Thank you so much for coming to our DealerRater page and leaving us this fantastic feedback regarding your experience. I'm very happy that Maged was able to assist you with finding the perfect Mercedes-Benz. It was a pleasure having the opportunity to serve your automotive needs and should you need anything further, please feel free to give Maged or myself a call. Best, Jeff Davis General Manager Mercedes-Benz of Boston

April 03, 2014

Easy car buying experience I just left with my new C300 and I couldn't be happier. I didn't go in to buy a new car, actually was having mine serviced and inquiring about the le More

by bsshield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Apr 03, 2014 -

Mercedes-Benz of Boston responded

I sincerely appreciate you posting such kind words regarding your experience with Jeff. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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