Mercedes-Benz of Boston

BO WAS VERY HELPFUL WHEN WE WERE TRYING TO FIND A CAR FOR MY DAD. MY DAD WAS TORN BETWEEN A MERCEDES AND A BMW. WHEN WE GOT THERE SHE HAD THE CARS READY FOR US TO COMPARE AND SHE SHOWED US ALL THE FEATURE MY DAD. MY DAD WAS TORN BETWEEN A MERCEDES AND A BMW. WHEN WE GOT THERE SHE HAD THE CARS READY FOR US TO COMPARE AND SHE SHOWED US ALL THE FEATURES ON THE CARS WHICH OTHER DEALERS HAD NOT. SHE NEVER PRESSURED US AND ANSWERED ALL OUR QUESTIONS TRUTHFULLY AND WENT THE EXTRA MILE TO COME IN EARLY AND STAY LATER SO THAT WE GOT ALL THE INFORMATION WE NEEDED TO MAKE A DECISION. SHE ALSO HELPED US FIND SUITABLE FINANCING. WE ARE VERY GRATEFUL FOR HER HELP AND MAKING OUR BUYING EXPERIENCE A GREAT ONE AND WE WILL DEFINITELY BUY FROM YOU GUYS AGAIN IN THE FUTURE. More

Jeff made the process of buying my car easy. During the sales he kept the process moving quickly and after the sale he followed up by finding and replacing a few missing parts (ipod cord and back shade). sales he kept the process moving quickly and after the sale he followed up by finding and replacing a few missing parts (ipod cord and back shade). More

Georgina was polite, kind, and clear in her descriptions of the car's features. I never felt pressured to purchase anything. When I told her I ended up buying a different car, she simply congratulated me of the car's features. I never felt pressured to purchase anything. When I told her I ended up buying a different car, she simply congratulated me on my purchase. I will be buying my next car from her (when I can afford the Mercedes-Benz I really want!) More

We came to the MB dealership to buy a used C300. We were introduced to Georgina after having an unpleasant experience with another dealer. Georgina was great! She knows her stuff and is very easy to reach introduced to Georgina after having an unpleasant experience with another dealer. Georgina was great! She knows her stuff and is very easy to reach - even texting us to ask if we were happy with our car after purchasing. I would definitely recommend Georgina for anyone who wants a genuine car buying experience without the gimmicks! More

I recently traded my 2010 GLK for a newer year. Mercedes of Boston had plenty to pick from. The salesman, Thomas Parker, was a pleasure to work with. He was highly professional and took the time to explor of Boston had plenty to pick from. The salesman, Thomas Parker, was a pleasure to work with. He was highly professional and took the time to explore all my options. There was no pressure and buying a vehicle was actually a very pleasant experience. I highly recommend the dealership, but Mr. Parker made the sale happen. Thank you Thomas Parker! More

This is the 3rd Mercedes I bought from this dealer. The car make is nice, sturdy, reliable and the services calls are great and convenient for me. My first two cars were ML 350. Love them, comfortable an car make is nice, sturdy, reliable and the services calls are great and convenient for me. My first two cars were ML 350. Love them, comfortable and feel the rush when driving it. Since my family is growing, so I got a new spacier car with 3rd row option, GL450 (easy entry and keyless go). Since I am so use to this dealer, I just logged-on the the web and got contact with the sale guide. Once I showed up at the dealer, Thanh Nguyen was there to greet me with a warm smile. I basically know what I want, so Thanh was just easily search for the car and options that I need. The dealer did not have the car, options, and colors available, so Thanh did what he does best and got me a car with all the options and color I wanted. He even went out of his way to deal for the price that I want to pay with Lojack and very nice winter floor mats included. Since I am a healthcare professional, Thanh even got me a handsome discount for that which the previous sale person did not bother to work with me or search to find out whether or not such a discount exist. Thanh even went out of his way to come to my office and have all paper works ready for me to sign which saved me quite a lot of time running back and forth and many hours to do papers and meeting the financing agents (I bought many cars over the years, so I know the time frame). All that only cost me about 10 mins to sign them and no hassle. Thanh Handled everything and even though superbowl Sunday was his day off and mindset for the superbowl game, he still took his time to come in so I can pick up my car. Thanh explained step by step on all functions and options carefully to me, even though I knew 90% how to operate the car, which again, the previous saler person did not bother to do......"just there your car, your keys and good luck and have fun." I am very happy with my new car and have Thanh to thank for. I'll definitely refer my associates, friend and family to see Thanh if they ever need a car. I sure am will come back to see Thanh if I ever need a new car in the future. More

My lease was near its end and Mercedes began calling to see if I wanted to trade it in early, which was great in itself! I got in touch with Jeff Tucker. Jeff made the entire experience pleasant and act see if I wanted to trade it in early, which was great in itself! I got in touch with Jeff Tucker. Jeff made the entire experience pleasant and actually alot of fun! He knows his stuff and had everything ready for me when I arrived. I got a tremendous deal, turned my old lease in early and the best thing was the whole transaction was done in about an hour and a half. I have friends who have bought cars elsewhere and there biggest complaint is waiting for hours if not days for the transaction to be completed. This was so not the case with Jeff. Things could not have gone smoother and I could not be happier with my new car! If he served wine, I'd probably still be there! I couldnt give him a better recomendation and no, we're not even related! More

I purchased Mercedes E350 2014 recently. Paolo Castro I purchased Mercedes E350 2014 recently. Paolo Castro helped me in a very efficient way giving me all the information I needed. He worked fast and k I purchased Mercedes E350 2014 recently. Paolo Castro helped me in a very efficient way giving me all the information I needed. He worked fast and knew what he need to do for his customer. And I must tell you that I come this dealership quite often to repair my car and am always impressed that everybody is friendly and polite. I give them 5 stars without any hesitation. More

I purchased a C-Coupe and was extremely happy with the service provide by Ms. Julian. She did an outstanding job, making sure the entire transaction went as planned and was very helpful throughout the pro service provide by Ms. Julian. She did an outstanding job, making sure the entire transaction went as planned and was very helpful throughout the process. I definitely recommend Herb Chambers and strongly recommend working with Ms. Julian. This has been my best experience purchasing a car yet. More