Mercedes-Benz of Boston

⭐️⭐️⭐️⭐️⭐️ Outstanding Service at Mercedes-Benz of Boston I had an excellent experience with the service department at Mercedes-Benz of Boston, and I want to specifically recognize my service advis Boston I had an excellent experience with the service department at Mercedes-Benz of Boston, and I want to specifically recognize my service advisor, Albert Berisha, for his outstanding professionalism and care. From the moment I arrived, Albert was welcoming, knowledgeable, and incredibly attentive. He took the time to clearly explain the service process, answered all of my questions, and kept me informed every step of the way. His communication was prompt and transparent, which made the entire experience smooth and stress-free. Albert’s attention to detail, honesty, and genuine commitment to customer satisfaction truly set him apart. It’s rare to find someone who combines technical expertise with such a high level of customer care. Thanks to him, I felt confident that my vehicle was in excellent hands. Also, I want to recognize Stiljan, the service mechanic that worked on my car for his professional expertise and dedication. Mercedes-Benz of Boston is fortunate to have Albert on their team. I highly recommend their service department, and if you have the chance, ask for Albert Berisha—you won’t be disappointed! I will keep referring my friends and family to Mercedes Benz of Boston, the best in business! -Ari More

Great service from the moment I made the appointment to the moment I picked up my car they inform me every step they were taking to advised me with everything it needed the moment I picked up my car they inform me every step they were taking to advised me with everything it needed More

Patrick is a customer person: communicate and explain auto issues to clients for easy understanding. Excellen patience. auto issues to clients for easy understanding. Excellen patience. More

Car Shopping? Go to Mercedes Benz of Boston & ask for Stephen, TRUST ME, he put up with me (lol) & still delivered. Go to Mercedes Benz of Boston & ask for Stephen, TRUST ME, he put up with me (lol) & still delivered. More

Great service picking up and returning my car in 7 hours to change to snow tires. Well done! to change to snow tires. Well done! More

Service advisor was knowledgeable about my vehicle and made me feel comfortable about decision I was making for my Mercedes. made me feel comfortable about decision I was making for my Mercedes. More

On November 18, while driving, the light came out on my dashboard indicating that something was wrong with back left tire. I immediately decided to go to the dealership. The problem was solved within one dashboard indicating that something was wrong with back left tire. I immediately decided to go to the dealership. The problem was solved within one hour. The service was first class as usual, and Albert Berisha, as usual, is number one. Thank you, Garry Ginzburg More

As always, Albert was phenomenal and provided incredible service and automobile advice. He is a HUGE asset to the company and is the single reason I do business at this Somerville location. service and automobile advice. He is a HUGE asset to the company and is the single reason I do business at this Somerville location. More

I recently visited this ] for service on my vehicle, and I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Al I was thoroughly impressed by the level of professionalism and care I received. From the moment I arrived, the staff was welcoming, attentive, and Albert went above and beyond to make sure every detail was handled smoothly — keeping me updated throughout the process and ensuring my car was ready on time. The waiting area was spotless and comfortable, and the entire team treated me with genuine respect and courtesy. It’s clear that customer satisfaction is a top priority here. My car is running perfectly, and I left feeling confident and valued as a Mercedes-Benz owner. I highly recommend this dealership to anyone looking for first-class service and a truly premium experience. More

I had a great experience purchasing a 2026 Mercedes Benz E-450 from Kashif Sheikh on October 30, 2026! Kashif handled the transaction in a very professional manner! I would definitely recommend Kashif and E-450 from Kashif Sheikh on October 30, 2026! Kashif handled the transaction in a very professional manner! I would definitely recommend Kashif and Mercedes Benz of Boston to my family and friends!! More