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Mercedes-Benz of Boston
Somerville, MA
2,371 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,371 reviews
July 28, 2025
The customer service at the Mercedes-Benz of Boston, located in Somerville, MA, is to be commended for their professionalism and timely service. I recently took my car there for it’s first service and i located in Somerville, MA, is to be commended for their professionalism and timely service. I recently took my car there for it’s first service and i was extremely pleased with everyone who helped me, I highly recommend this place to anyone who is interested in buying a car and services. More
by d-harris2
Employees Worked With
July 28, 2025
Service is efficient, responsive, organized and clean. People are professional and care about the customer. People are professional and care about the customer. More
by Vs
Employees Worked With
July 28, 2025
Zac is wonderful and I have my strongest recommendation for him! More than just a car dealer, he felt like your best friend around you that you always go to for car advice/help. Zac was warm, extremely kno for him! More than just a car dealer, he felt like your best friend around you that you always go to for car advice/help. Zac was warm, extremely knowledgeable and thoughtful, and meticulously answered all of my many questions with care and detail. I also learned from Zac that a pleasant dealership experience is extremely important for buying a car; we are extremely happy. I couldn't have asked for a better experience. Zac thank you so much! More
by Moses Chong-ook Nah
Employees Worked With
July 26, 2025
After going to Lynnfield, Sudbury and Burlington. This was the best dealership experience I had so far. Very professional and attentive, thank you Shiva. This was the best dealership experience I had so far. Very professional and attentive, thank you Shiva. More
by Jay Patel
Employees Worked With
July 23, 2025
From scheduling to pickup this was an A++ experience. Staff was friendly, helpful, informative. I legitimately cannot think of anything negative. Staff was friendly, helpful, informative. I legitimately cannot think of anything negative. More
by Chris
Employees Worked With
July 23, 2025
Shiva answered all of my questions and I can’t thank him enough. I love my AMG S63, it’s a showstopper. enough. I love my AMG S63, it’s a showstopper. More
by Fernando
Employees Worked With
July 21, 2025
The service team at Mercedes-Benz of Boston was outstanding. They were prompt, courteous, and kept me informed throughout the entire process. My car was serviced quickly and returned in perfect con outstanding. They were prompt, courteous, and kept me informed throughout the entire process. My car was serviced quickly and returned in perfect condition. I truly appreciate their professionalism and attention to detail. I’ll definitely return for maintenance, More
by Soli
July 21, 2025
Shiva is the best. Thank for your help with purchasing my AMG over the phone. Thank for your help with purchasing my AMG over the phone. More
by Barbosa
July 21, 2025
I have relied upon Jimmy’s knowledge and advice for many years. He is amazing years. He is amazing More
by Pburkeh
Employees Worked With
July 17, 2025
Jimmy and this dealership got our car in to service and repair while we were traveling away from our home dealer. They took care of us where a dealership in Iowa would not take the time for us on a last mi repair while we were traveling away from our home dealer. They took care of us where a dealership in Iowa would not take the time for us on a last minute service need. More
by andreawolver2024
Employees Worked With
