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Mercedes-Benz of Boston

Somerville, MA

4.9
2,322 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,322 reviews

May 04, 2025

As always excellent service and big shout out to SCHNEIDER , he’s got to be great bonus to Mercedes More

by aaferreira2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
schneider
May 05, 2025 -

Mercedes-Benz of Boston responded

We're happy to hear Schneider & the team at Mercedes-Benz of Boston always provide you with excellent service! Thanks for your support and we'll see you next time!

May 04, 2025

Friendly professional and the vehicle availability is great Very clean place fast turn around in service car More

by zobeida01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Mercedes-Benz of Boston responded

Hi Beida, thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that our friendly and professional service, along with vehicle availability, met your expectations. We look forward to serving you again in the future!

May 04, 2025

I loved the family treatment of the workers and especially Richie, when I bought the car everything was very easy, they take care of everything. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Mercedes-Benz of Boston responded

Carlos, it's wonderful to hear that Richie and the team at Mercedes-Benz of Boston made your car-buying experience so smooth and welcoming. Enjoy your new ride!

May 01, 2025

Sales aside (which is top notch), my service consultant is 5 star - professional, courteous, knowledge, con-do/consumer centric brand ambassador. That attitude is shared amongst the entire staff from the m More

by Hurrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your feedback with us at Mercedes-Benz of Boston! We're delighted to hear that Schneider and the team always provide such exceptional service. It's great knowing our staff's dedication makes a difference in your visits. We look forward to welcoming you back next time!

April 30, 2025

I had an excellent experience with the service department at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorte More

by Eris.dhroso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Mercedes-Benz of Boston responded

Hi Eris! Thank you for sharing your positive experience with the service department at Mercedes-Benz of Boston! We're delighted to hear that our team provided professional and friendly assistance. We appreciate your recommendation and look forward to serving you again in the future!

April 29, 2025

Albert was great with assisting with making the appointment for getting the updates for the car and getting it picked up for our house. More

by markplyma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mercedes-Benz of Boston responded

Hi Markplyma! We're delighted to hear that Albert provided excellent assistance with your appointment at Mercedes-Benz of Boston. Thank you for sharing your experience!

April 26, 2025

I had a great experience with mercedes benz of boston, The customer service was really good, i can't complain about anything. Thank you. More

by Olibebi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Mercedes-Benz of Boston responded

Hi Olibebi! We're delighted to hear you had a great experience with us at Mercedes-Benz of Boston! Thank you for the kind words and support. Safe travels in your ride!

April 26, 2025

The whole team at Herb Chambers made buying a new car a great experience. From Zac, our knowledgable sales rep to the managers - everyone went out of their way to help us get the car we wanted and complet More

by jwellertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zhijun Zhang
Apr 28, 2025 -

Mercedes-Benz of Boston responded

Jwellertson, we're delighted to hear that Zac and the team at Mercedes-Benz of Boston made your car-buying experience so positive. Thank you for choosing us!

April 26, 2025

Excellent all around. Professionalism,work,time. Just overall great experience I come here for everything More

by Scibs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Mercedes-Benz of Boston responded

Hi! Thank you for sharing your experience with us! We're delighted to know that our team at Mercedes-Benz of Boston has consistently provided excellent service. We look forward to continuing to assist you in the future!

April 23, 2025

The dealer was very helpful on what I decided for a vehicle and very courteous and knows a lot about the vehicles. I appreciate this very much great salesman. More

by Daycoservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that our team at Mercedes-Benz of Boston provided you with helpful and knowledgeable service. Thank you for the kind words, and we hope you're enjoying your new vehicle!