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Mercedes-Benz of Boston
Somerville, MA
2,308 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,308 reviews
April 15, 2025
Bertrand and the whole finance and management team at Mercedes Benz of Boston are amazing. Thank you for another amazing experience. Mercedes Benz of Boston are amazing. Thank you for another amazing experience. More
by cchakar
April 14, 2025
The customer service rep Schnider was very helpful and professional took care of loaner car and I highly recommend him professional took care of loaner car and I highly recommend him More
by haroutsajonian
April 10, 2025
Sales person Mr. Robert Tinkham was great. Service to behave everything was outstanding. Overall everything was great. Robert Tinkham was great. Service to behave everything was outstanding. Overall everything was great. More
by Abumusa362
Employees Worked With
April 10, 2025
Went in for service on my new vehicle, and Michael was great to deal with. great to deal with. More
by Moe
Employees Worked With
April 10, 2025
I appreciate the help, great service and even better work! Thanks for the help, god bless! work! Thanks for the help, god bless! More
by Monticello
Employees Worked With
April 09, 2025
Service was completed timely and transparently. was easy to schedule an appointment at a convenient time for me was easy to schedule an appointment at a convenient time for me More
by b13b
Employees Worked With
April 09, 2025
I could not be more satisfied with the service Lexie’s Jadendid a great job Jadendid a great job More
by Robert Passacantilli
Employees Worked With
April 09, 2025
I was completely impressed by Albert professionalism and customer service.” He is amazing ,helped me more than i expected Thank you customer service.” He is amazing ,helped me more than i expected Thank you More
by Ephrem
Employees Worked With
April 07, 2025
Albert has always been incredible taking care of me . He’s kind and always pleasant and extremely accommodating. Should he be unable to answer a specific question which is rare, the Manager Anthony is al He’s kind and always pleasant and extremely accommodating. Should he be unable to answer a specific question which is rare, the Manager Anthony is always there to fill in the blanks. Always a pleasure and extreme convenient whether I leave with a loaner or chauffeured back and forth to my destination. More
by Debiidea
April 07, 2025
My experience with the dealership is great. I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your prob I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your problems. I had the pleasure to have Schneider as my contact and advisor for my GLS450 and by the way I bought the car there. Excellent car. I would recommend Mercedes Benz of Boston as the place to go for your next purchase and Schneider is the Guy to ask for, trust me you won't regret it. More
by jjeanmar3@verizon.net
