Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Boston
Somerville, MA
2,044 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,044 reviews
April 12, 2024
I have been always impressed with service provided for my car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their eff car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their efforts to explain the nature of the service needed for my Mercedes GLK. More
by dregs.radiant-0n
Employees Worked With
Helpful April 12, 2024
Exceptional customer service (Jimmy Maniatis is the best! ) and they do excellent work on the car. ) and they do excellent work on the car. More
by CB5
Employees Worked With
April 11, 2024
Albert, it was great seeing you as always. Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in whe Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in when I pull into the building. Very cordial and I always have good conversation with them… Mercedes-Benz of Boston is 2nd to none Thank you everyone Keith .M More
by Keith M
April 10, 2024
I always have a great experience here ! Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with his service and will be back☺️ AMAZING customer service. Thank you Jimmy & the Mercedes team !💕 More
by Queenhayhay
Employees Worked With
Other Employees :
Sharyn
April 10, 2024
Very good customer service and very helpful. Would definitely recommend to all my family and friends. Would definitely recommend to all my family and friends. More
by Csplash21
April 09, 2024
It starts at the service with Jimmy a great service advisor who is over and above taking care of you! Simply the best and that’s why I request him!! advisor who is over and above taking care of you! Simply the best and that’s why I request him!! More
by platsey1
April 08, 2024
Terrific service, excellent customer experience every time I go in. I’ve used them for two cars now, and they Meet me with the upmost respect. time I go in. I’ve used them for two cars now, and they Meet me with the upmost respect. More
by Newbury
Employees Worked With
Michael Robinson
April 07, 2024
We are very satisfied with the service. Jimmy in service is very helpful. I would recommend it anytime Jimmy in service is very helpful. I would recommend it anytime More
by Pushsur
Employees Worked With
April 05, 2024
Jimmy at Herb Chambers, Mercedes-Benz, Somerville did a thoroughly professional job as service advisor. thoroughly professional job as service advisor. More
by Fred
April 03, 2024
The service was excellent, Michael was very helpful and I’ve had many cars and this has been the best service yet. I’ve had many cars and this has been the best service yet. More
by Lsilva
Employees Worked With
