Mercedes-Benz of Boston

Gina was great, overall good experience. Can't wait to try out the service. Really appreciate the ride in and having mister finance "Kris" come to my house. to try out the service. Really appreciate the ride in and having mister finance "Kris" come to my house. More

Everyone was very helpful and friendly. Paolo was very professional and completed everything fast and efficiently. I would definitely recommend this dealer! Thanks again Paolo and Kris! professional and completed everything fast and efficiently. I would definitely recommend this dealer! Thanks again Paolo and Kris! More

Georgina went over and beyond assisting my mother and I in purchasing a new vehicle. She was very attentive and patient to my mother wants and needs of a vehicle. She also followed my mom home because sh in purchasing a new vehicle. She was very attentive and patient to my mother wants and needs of a vehicle. She also followed my mom home because she forgot the seconds keys of the previous car. I appreciate all that you did for my mother, a highly recommend you and your services to everyone. More

Paolo was very knowledgeable about the car and your finance guy was a great guy.Wonderful waiting room with water and fruit cup helps make the visit enjoyable. Very clean showroom as well. These thin finance guy was a great guy.Wonderful waiting room with water and fruit cup helps make the visit enjoyable. Very clean showroom as well. These things matter. No hard sell tactics from anyone. Enjoyed the extended test drive with Paolo. More

I test drove several cars in all entry luxury class (mercedes, bmw, audi, lexus) and went to five dealerships before ending at Mercedes Benz of Boston. Not only did I love the mercedes more as a car, T (mercedes, bmw, audi, lexus) and went to five dealerships before ending at Mercedes Benz of Boston. Not only did I love the mercedes more as a car, Thomas was the individual dealer (of all that I met with) that left me wanting him to get the commission. I specifically LEFT the Lexus dealer in Sharon because it was such a bad experience and the sales manager was so terrible and smarmy. Thomas didn't "sell" me the car he let me experience it. He showed interest in showing me the aspects of the car I cared about (the flashy gizmos) and didn't try and upsell features I didn't want or need. We had a fair and straightforward negotiation and I didn't feel swindled. I had to wait for the car because I wanted a very specific color combination and he was calm throughout the waiting process and kept me informed -- even though a few times I got really upset. He made it clear throughout that I wasn't committed and that if I didn't like the car, I didn't have to buy it. I never felt pushed our prodded or manipulated and I really found it to be a good experience. The day I came to pick up the car he spent two hours going over every feature to make sure I understood how the car worked. Most importantly, he hasn't disappeared since I made the purchase. He's checked in, and is still helping answer questions. More

I met Gina when I came into the Mercedes Benz dealership and the experience I received was extrodinary. I had not purchased a car for 6 years and Gina explained the specs of the car and its functionality f and the experience I received was extrodinary. I had not purchased a car for 6 years and Gina explained the specs of the car and its functionality for what I would be using the car for. My job had taken me to California and Gina went out of her way to make sure that the paperwork was completed quickly and worked with the car insurance company and the DMV to get all the paperwork expidited. There were times where I was not able to get a hold of Gina and the other sales representatives were quick to follow up with me and relay all the information to Gina for her to follow up with me. The main reason I bought the car was the 5 star service that Gina provided me, as well as going out of her way to make my busy life easier. I love the car and love the follow up messages and emails I get from Gina to make sure that I am happy with my purchase. I totally recommend the dealership and working with Gina if anyone is interested in buying another car. My experience with the dealership was so positive that I recommended my parents to visit Gina and they had a very similiar experience. No one in my family had driven a Mercedes Benz before and now Gina has become our go to person for car purchases. More

A short while ago I stopped by Mercedes Benz Boston. I met with a lovely young woman, Georgina. She showed her excellence not only by her brand knowledge and proficiency with the overall process. But more met with a lovely young woman, Georgina. She showed her excellence not only by her brand knowledge and proficiency with the overall process. But moreover she went the "extra mile" in every sense of the transaction. She search high and low to find the perfect car with the options I wanted. Negotiated a great deal for me, Then took the time to personally deliver my car to me and spend almost 2 hours with me to explain its main functions and features. Georgina has made me a client for life! Thanks Georgina! More