
Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was our first interaction with the Mercedes Benz of Boston, our history has been with the Natick team. We found a car on line and made an appointment with Gina for the same day it was posted on line.. Boston, our history has been with the Natick team. We found a car on line and made an appointment with Gina for the same day it was posted on line.. The car had arrived at the dealer only a few days prior (used) and while she wasn't as familiar with the car details she took the time to get up to speed. We both recognized that the car was going to move quickly out of the inventory and she made every effort to ensure we didn't lose the car and we had the needed information. She has great communication skills and works to be sure her clients have what they need and works behind the scenes at the dealership to ensure her customers have an outstanding experience. The service team was outstanding as well. We had a few issues once we took ownership and they were great in resolving them and ensuring our complete satisfaction. They work together as a team and demonstrate their expertise and commitment to service. More
I wanted to write just a quick note of thanks, for an experience that was second to none. Georgina Stavropoulos was our sales associate, and if I had to give her a grade on performance it would be A+. Ge experience that was second to none. Georgina Stavropoulos was our sales associate, and if I had to give her a grade on performance it would be A+. Georgina went above and beyond our expectations. She treated us like family! We never felt pressured, hurried, or like it was just another sale. She is certainly a sale associate I would tell my friends and neighbors about. More
Gina is a professional in the truest sense of the word. I bought a new E350 Sport from NJ for my parents who live near Boston. I was dreading a car purchase from another state, but Gina made it perfect. She bought a new E350 Sport from NJ for my parents who live near Boston. I was dreading a car purchase from another state, but Gina made it perfect. She was responsive via email, phone, and text - nights and weekends too! My parents had a very specific (and rare) color combo that they were not willing to change and Gina was able to locate the perfect car and have it shipped to Boston in days. When my parents picked up the car, Gina spent quite some time helping them learn all the features. They are a bit afraid of technology, but Gina was able to put them at ease and even offered to come to their home to go through any features they had questions on. My parents are still raving about their beautiful new car as well as their experience with Gina. They have already recommended her to their friends. More
My wife and I purchased a Mercedes Benz C300 (Certified Pre-Owned) 2012 in July 2013. We chose this dealership because some of our family members have purchased cars from there in the past. Our overall exp Pre-Owned) 2012 in July 2013. We chose this dealership because some of our family members have purchased cars from there in the past. Our overall experience has been very positive. Gina is very friendly, courteous and helpful. On the whole, we did not feel any sales pressure from her. She was not in a rush to sell "some car" to us. She took the time to explain things in a way we understood. When we drove off with the car we found that the gas tank was not full (in contradiction to what Gina had told us). When I called her later on and told her about it, she was very apologetic and saw to it that we got a check for the amount. She also sent us the spare key (we got only one on the day of purchase) as promised. Her proactiveness is commendable. We would most certainly recommend this dealership, and particularly Gina, to family and friends. Lata and Murthy Vasanth More
The entire experience, from the facility my to salesperson, Maged, was excellent. All transactions occurred in a pleasant and efficient manner, and the service was phenomenal. salesperson, Maged, was excellent. All transactions occurred in a pleasant and efficient manner, and the service was phenomenal. More
Gina is a pleasure to work with,she knows her product and is all about fine service. I chose to lease my car with Gina and Mercedes after going to BMW,Range Rover,Audi,and Cadillac.Gina is a breath of fresh is all about fine service. I chose to lease my car with Gina and Mercedes after going to BMW,Range Rover,Audi,and Cadillac.Gina is a breath of fresh air ,and made me feel comfortable as a woman buying a car. Gina is a winner!! I will and have recommended her. More
Gina helped us determine the best car for our family and lifestyle. She also helped us to find the best value of the certified, preowned cars on the lot. She was patient, informative and very knowledgable. lifestyle. She also helped us to find the best value of the certified, preowned cars on the lot. She was patient, informative and very knowledgable. Gina was a pleasure to work with - she seemed genuinely excited for us when the purchase was complete. More
I recently purchased a 2014 Mercedes Benz E550W from the Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process I interacted with Mr. Jeffrey Tucker. Jeff was a most knowledgea Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process I interacted with Mr. Jeffrey Tucker. Jeff was a most knowledgeable, courterous and kind sales consultant. Immediately grasped our (my wife's and my) needs and preferences, set the expectations straight and took great strides to accomodate our schedules. Never rushing not oversaling, Jeff stroke the right balance between exquisite professional demeanor and fine sense of humor. The positive experience didn't finish right after the deal was closed. It was and continues to be a pleasure interacting with Jeff and I highly rate my Mercedes Benz experience in great part because of Jeff. I expect to enjoy our continued interactions for the years to come. Thank you!!! Pedro Santabárbara, M.D., PhD More
Just wanted to comment on what a pleasure it was to work with Gina Julian again. We knew after our last purchase through her that there was not going to be an easier way to purchase another Mercedes, and w with Gina Julian again. We knew after our last purchase through her that there was not going to be an easier way to purchase another Mercedes, and we were right. Gina is an excellent sales person, covers all the bases quickly, efficiently and always with a great sense of humor. Already love our new ML350. Thanks, Gina - Cheri and Stan Fry More