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Mercedes-Benz of Boston

Somerville, MA

4.9
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,319 reviews

August 19, 2013

This was our first interaction with the Mercedes Benz of Boston, our history has been with the Natick team. We found a car on line and made an appointment with Gina for the same day it was posted on line.. More

by kwilson0207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you posting such great comments about your experience with Gina here at Mercedes-Benz of Boston. We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

August 19, 2013

I wanted to write just a quick note of thanks, for an experience that was second to none. Georgina Stavropoulos was our sales associate, and if I had to give her a grade on performance it would be A+. Ge More

by mcgrail14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Aug 20, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this quick note regarding your recent experience with Georgina. I'm thrilled to hear how happy you and your family are and I know Georgina will appreciate the A+ rating! We value your business and we look forward to serving all of your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

August 18, 2013

Gina is a professional in the truest sense of the word. I bought a new E350 Sport from NJ for my parents who live near Boston. I was dreading a car purchase from another state, but Gina made it perfect. She More

by tejhdesai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Mercedes-Benz of Boston responded

Wow! Thank you for taking the time to share you and your parent’s experience with Gina. A terrific guest experience is what we aim for each and every time and Gina is truly a testament to that. I will be certain to share your encouraging recommendation. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

August 18, 2013

My wife and I purchased a Mercedes Benz C300 (Certified Pre-Owned) 2012 in July 2013. We chose this dealership because some of our family members have purchased cars from there in the past. Our overall exp More

by lmvasanth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 17, 2013

BEST GINA , BEST SERVICE EVER ....:) I WAS IN AND OUT IN AN AHOUR WITH A CLS 550 , AMAZING ...I WILL DEFINATELY COME BACK AND SAY HI ,, VERY FRIENDLY GINA... More

by basharzyoud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2013 -

Mercedes-Benz of Boston responded

Thank you for sharing your recent experience with Gina here at Mercedes-Benz of Boston. I’m so glad that we were able to assist you with your Mercedes-Benz CLS 550 purchase and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

August 13, 2013

The entire experience, from the facility my to salesperson, Maged, was excellent. All transactions occurred in a pleasant and efficient manner, and the service was phenomenal. More

by st1980
Customer Service
Recommend Dealer
Yes
Aug 13, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your 5-Star experience with Maged here at Mercedes-Benz of Boston. I’m thrilled to hear we were able to provide you with such a pleasant car buying experience. We value your great recommendation and look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

August 13, 2013

Gina is a pleasure to work with,she knows her product and is all about fine service. I chose to lease my car with Gina and Mercedes after going to BMW,Range Rover,Audi,and Cadillac.Gina is a breath of fresh More

by stephanie.singer
Price
Recommend Dealer
Yes
Employees Worked With
Gina Julian
Aug 13, 2013 -

Mercedes-Benz of Boston responded

Thank you, Stephanie, for sharing your recent experience Gina here at Mercedes-Benz of Boston. I’m so happy to hear that everything went well with your purchase. We strive to provide an exceptional customer experience and it’s great feedback like yours that lets me know we’re succeeding with that mission. We value your business and your terrific recommendation. Enjoy your new Mercedes-Benz and we look forward to seeing you for your 1st service visit! Kind regards, Jeff Davis General Manager Mercedes-Benz of Boston

August 13, 2013

Gina helped us determine the best car for our family and lifestyle. She also helped us to find the best value of the certified, preowned cars on the lot. She was patient, informative and very knowledgable. More

by Bethwaisburd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2013 -

Mercedes-Benz of Boston responded

Beth, Thank you for posting such great comments about your experience with Gina here at Mercedes-Benz of Boston. Gina is a phenomenal asset to our team and I'm so pleased she was able to assist you. Everyone here focuses on providing our guests' with the best customer experience, and it's great to read that one of our team members is exceeding our guests' expectations. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Best, Jeff Davis General Manager Mercedes-Benz of Boston

August 13, 2013

I recently purchased a 2014 Mercedes Benz E550W from the Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process I interacted with Mr. Jeffrey Tucker. Jeff was a most knowledgea More

by PedroSantabárbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Aug 13, 2013 -

Mercedes-Benz of Boston responded

Thank you, Dr. Santabárbara, for taking the time to share your experience with Jeff here at Mercedes-Benz of Boston. I’m thrilled to hear we were able to provide you and your wife with a 2014 Mercedes-Benz E550W that met all of your needs. We strive to provide each guest with the best customer service and Jeff is truly a testament to that. I’ll be sure to pass along your encouraging words. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

August 13, 2013

Just wanted to comment on what a pleasure it was to work with Gina Julian again. We knew after our last purchase through her that there was not going to be an easier way to purchase another Mercedes, and w More

by cherinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2013 -

Mercedes-Benz of Boston responded

Thank you, Cheri & Stan, for taking the time to provide such great feedback. I’m thrilled to hear how happy you are with your new Mercedes-Benz ML350 and that Gina was able to provide you with such a pleasant shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m honored to know that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your continued business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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