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Mercedes-Benz of Boston

Somerville, MA

4.9
2,318 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,318 reviews

July 01, 2013

When I decided to buy a Mercedes, I contacted several dealerships in the Boston area. The sales reps acted as if they were doing me a favor and were very slow to respond to my inquiries. I spoke to Gin More

by Saibakroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2013 -

Mercedes-Benz of Boston responded

Saiba, I sincerely appreciate you taking the time to share your experience with Gina here at Mercedes-Benz of Boston. Everyone here, especially Gina, strive to provide our guests with exceptional customer service and quality vehicle care. I'm so pleased you've recognized Gina’s hard work and I know she’ll appreciate your kind words. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

July 01, 2013

When I told my wife I was looking at leasing a Mercedes for the first time, she suggested I contact Gina, whose mother my wife had worked with, and who told my wife how successful Gina had been. Since I w More

by dcross2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2013 -

Mercedes-Benz of Boston responded

Dave, I sincerely appreciate you posting such kind words regarding your experience with Gina here at Mercedes-Benz of Boston. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. I will be certain to share your encouraging words with Gina as I know she will appreciate the kind sentiment. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 28, 2013

Gina Julian assisted me with my first car purchase and she was so helpful and attentive to all my concerns. I was able to reach her by work phone, cell phone, email and text message (talk about dedicatio More

by Lalilola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2013 -

Mercedes-Benz of Boston responded

Congratulations on your first new car purchase! I sincerely appreciate you taking the time to share your recent experience with Gina and AJ. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am so happy to hear about your experience with Gina and that she was able to assist you with finding the right vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

June 27, 2013

Gina made my car buying process the best! It was my first luxury car purchase and she was so informational and helpful during every step! More

by Jyoti.singh726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013 -

Mercedes-Benz of Boston responded

I’m so happy to hear that Gina was able to assist you with your new Mercedes-Benz! Gina is truly a valuable asset to our team and I know she’ll appreciate your kind recommendation. Thank you for choosing Mercedes-Benz of Boston and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 27, 2013

Gina is an excellent salesperson; she was not pushy, very knowledgeable, professional and attentive to all our needs. She made buying a vehicle a great experience for us. Many thanks! We give her 5 stars acr More

by nasserm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2013 -

Mercedes-Benz of Boston responded

Thank you, Nasser, for taking the time to share your 5-Star experience with Gina here at Mercedes-Benz of Boston. I’m thrilled to hear Gina was able to provide you with such a pleasant car buying experience. We value your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

June 26, 2013

I spoke with Gina Julian on the phone prior to coming into the showroom, and immediately felt very comfortable talking with her about the possibility of purchasing a new ML 350. Gina is a professional in More

by Drewkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to share your experience with Gina here at Mercedes-Benz of Boston. We are fortunate to have a professional and experienced sales team that strives to provide our guests with exceptional customer service. I'm so glad Gina was able to assist you with your fantastic new Mercedes-Benz ML 350. We appreciate your business and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 25, 2013

I am originally from NJ and had looked at the Mercedes I was interested in while at home for a weekend. I was all ready to purchase the following week but came to find out that I would need to be physicall More

by krissy487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 25, 2013 -

Mercedes-Benz of Boston responded

Thank you, Krissy, for this wonderful review of Georgina here at Mercedes-Benz of Boston. We really appreciate you taking the time to share your experience with us. I'm pleased to hear Georgina was able to assist you with getting the perfect Mercedes-Benz. We're honored to have your recommendation and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 23, 2013

Really recommend MB of Boston. Thomas Parker was great to work with - very professional, went out of his way to wheel and deal with other dealership to get me the car I wanted at a great price, all with a t More

by ahinojosa0782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Parker
Jun 24, 2013 -

Mercedes-Benz of Boston responded

Thank you for this great 5-star review! We really appreciate your feedback and support. Everyone at Mercedes-Benz of Boston believes that high quality customer service is key to any successful business. It is great to know that this belief held true through your experience with Thomas. If there is anything else that we can do for you, please just give us a call. Thanks again, we hope to see you again soon! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 23, 2013

I came to Boston back in January 2013, and rented a Mercedes Benz GL at Hertz. Unfortunately the first problem I had back in January on snow time was the windshield wipers didn't work. That's why I dro More

by Anthonykurten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valet, Parts Dpt, Salesman
June 14, 2013

I've been meaning to write this review for quite some time. Georgina was fantastic! She is extremely knowledgeable and her customer service skills are exceptional! I highly recommend her when purchasing More

by krivera01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 17, 2013 -

Mercedes-Benz of Boston responded

Thank you for sharing your recent experience with Georgina here at Mercedes-Benz of Boston. I’m glad that we were able to assist you in finding a vehicle that met your needs and that we delivered on our promise of a first class experience throughout. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

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