
Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,318 reviews
When I decided to buy a Mercedes, I contacted several dealerships in the Boston area. The sales reps acted as if they were doing me a favor and were very slow to respond to my inquiries. I spoke to Gin dealerships in the Boston area. The sales reps acted as if they were doing me a favor and were very slow to respond to my inquiries. I spoke to Gina on the phone and was made to feel very comfortable immediately. As the owner of a business that focuses on sales, I expected to meet the usual sales pitch when I met Gina. To my surprise, Gina was the total opposite. She was very authentic, sincere, patient and very prompt in responding to any question I had. She helped me select a vehicle that I love everything about. I've reveived nothing but compliments since I got my Benz. My entire experience with Gina has been great since I walked into the dealership in Sommerville. I can assure you as long as Gina is at the Sommerville location, I'll always be a customer of Herb Chambers Mercedes. I would highly recommend any family or friend to contact Gina if they're interested in purchasing a vehicle. Gina Is awesome! Thank you Herb Chambers for introducing me to Gina Julian. Saiba Roberts More
When I told my wife I was looking at leasing a Mercedes for the first time, she suggested I contact Gina, whose mother my wife had worked with, and who told my wife how successful Gina had been. Since I w for the first time, she suggested I contact Gina, whose mother my wife had worked with, and who told my wife how successful Gina had been. Since I was busy, my wife actually contacted Gina for me and set up the test drive at Flagship in Lynnfield. From the moment I arrived, I was treated to the most professional, courteous and informative sales experience in my life (and I'm old). I knew when I left the showroom I would lease a similar car. Things then proceeded to get better. Gina, who works in the Somerville office, first drove the car I would eventually lease to our home in Marblehead for another test drive, then agreed to meet me at the dealership where I turned in my previous lease. Her explanation of the car's electronics and other features borders on the astounding. Too much to absorb at once, but she is available anytime for refreshers. Anyway, in closing, assuming I continue to lease Mercedes in the future, Gina is the only salesperson I will deal with. Dave Cross More
Gina Julian assisted me with my first car purchase and she was so helpful and attentive to all my concerns. I was able to reach her by work phone, cell phone, email and text message (talk about dedicatio she was so helpful and attentive to all my concerns. I was able to reach her by work phone, cell phone, email and text message (talk about dedication!). She also tried to make my purchase as smooth as possible as I do not live in the Boston area. I am very thankful to Gina, AJ and the dealership for this hard work and dedication. Thank you LL More
Gina is an excellent salesperson; she was not pushy, very knowledgeable, professional and attentive to all our needs. She made buying a vehicle a great experience for us. Many thanks! We give her 5 stars acr knowledgeable, professional and attentive to all our needs. She made buying a vehicle a great experience for us. Many thanks! We give her 5 stars across the board! - Nasser Menhall More
I spoke with Gina Julian on the phone prior to coming into the showroom, and immediately felt very comfortable talking with her about the possibility of purchasing a new ML 350. Gina is a professional in into the showroom, and immediately felt very comfortable talking with her about the possibility of purchasing a new ML 350. Gina is a professional in every aspect of her job, and is extremely knowledgable about the various Mercedes. I purchased a new ML 350 with such ease, Gina took care of all of the details.... It was wonderful! I can't say enough about the entire team preparing my new car, from service to finance- Excellent! I will certainly send my friends to Gina when they are looking for a new Mercedes, and hope to continue my relationship for many years to come. More
I am originally from NJ and had looked at the Mercedes I was interested in while at home for a weekend. I was all ready to purchase the following week but came to find out that I would need to be physicall was interested in while at home for a weekend. I was all ready to purchase the following week but came to find out that I would need to be physically in the store by May 31 to purchase which was not feasible for me. That is when I began to look for a dealer up here in the Boston area where I currently live in order to still get the deals for May before they expired. I found Georgina through a website and her reviews were great. She was extremely knowledgeable, friendly and helpful throughout the process. I would definitely recommend Georgina to anyone interested in searching / purchasing their new Mercedes-Benz (in fact I have already sent a few referrals her way!) More
Really recommend MB of Boston. Thomas Parker was great to work with - very professional, went out of his way to wheel and deal with other dealership to get me the car I wanted at a great price, all with a t work with - very professional, went out of his way to wheel and deal with other dealership to get me the car I wanted at a great price, all with a time crunch (previous lease expiring, needed a car!). Even follows up from time to time to check in if the car is doing okay, if I need anything, etc. I am no high roller for MB so it is very much appreciated. I have had a couple of follow up questions around my lease and he has always taken my calls and answered everything in great detail. The day I dropped off my previous car I was total mess, dog in tow and late to meet my fiancee for a wedding dinner thing - he had all the paperwork ready and a shuttle car waiting for me when I got there to take me all the way back to the Back Bay on Boston at 5 PM in horrible traffic. Total pro. More
I came to Boston back in January 2013, and rented a Mercedes Benz GL at Hertz. Unfortunately the first problem I had back in January on snow time was the windshield wipers didn't work. That's why I dro Mercedes Benz GL at Hertz. Unfortunately the first problem I had back in January on snow time was the windshield wipers didn't work. That's why I drove to Mercedes Boston. I drove in, I was greeted right away, and I explained my problem, the valet took care of me, took me inside to body parts and I bought the windshield wiper. I was amazed of this kind of service. I am from Dallas owned 2 AMG and fixing to move soon to the area, I will for sure take my cars there for service. You guys saved my day, I do have a special place in my heart for you. The service was absolute Amazing!! We do not get this service in Dallas. Thank You More
I've been meaning to write this review for quite some time. Georgina was fantastic! She is extremely knowledgeable and her customer service skills are exceptional! I highly recommend her when purchasing time. Georgina was fantastic! She is extremely knowledgeable and her customer service skills are exceptional! I highly recommend her when purchasing your Mercedes! More