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Mercedes-Benz of Boston

Somerville, MA

4.9
2,318 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,318 reviews

June 11, 2013

I recently purchased a Mercedes Benz SL550 from the Mercedes Benz of Boston dealership in Somerville, MA. Throughout the entire process, I interacted with Jeffrey Tucker. Jeff was extremely profess More

by debbyoleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Jun 11, 2013 -

Mercedes-Benz of Boston responded

Thank you, Dr. Chirieac, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Jeff proudly represented this mission and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 10, 2013

Thomas was wonderful to deal with. He made the process enjoyable and kept me well informed through the entire process. His knowledge of the brand is exceptional. I would highly recommend More

by phealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Parker
Jun 11, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your terrific feedback. It's wonderful to hear from such a satisfied customer! Thomas is truly a valuable asset to our team and I'm thrilled to hear he was able to assist you with finding the perfect vehicle! We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 05, 2013

Gina is not only fabulous, she's also incredibly knowledgeable about Mercedes, and genuinely wants her customers to get a car they love. Unlike other dealerships and salespeople, she made buying my More

by JasonSalzenstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2013 -

Mercedes-Benz of Boston responded

Jason, I hope you are enjoying your new Mercedes-Benz. Thank you very much for taking the time to write a review. It is always nice to hear accolades. What's better is good constructive criticism. I appreciate your insight to some of our processes. You definitely have us thinking about better ways to improve the customer experience. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 04, 2013

Gina is the best saleperson Ive ever had, case she help me a lot even small things that she nerver get mad about it and always smile and help me out. More

by Solo2069388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Julian
Jun 04, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to write this glowing review. Gina is truly a valuable asset to the team here at Mercedes-Benz of Boston and I’m so pleased you’ve recognized her hard work. I will be certain to share you kind recommendation with Gina as I know it will make her day. Thank you and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 04, 2013

Gina was great! She was very knowledgeable in the brand, and was there to answer any of my questions even after the sale was complete. Her personal touch made a lasting impression, and she will be the first More

by Taralibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2013 -

Mercedes-Benz of Boston responded

Thank you, Tara, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Gina proudly represented this mission and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

June 02, 2013

How did I make the switch? I was a loyal BMW customer for the last 15 years, drove 3, 5, and 6 series. Never thought I'd switch but I finally switched to Mercedes! Two things made me switch: The gorgeous CLS More

by Alpienator1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2013 -

Mercedes-Benz of Boston responded

Wow! Thank you for taking the time to share your experience with Gina here at Mercedes-Benz of Boston. I'm thrilled to hear how happy you are with your beautiful new Mercedes-Benz CLS 550. A terrific guest experience is what we aim for each and every time and Gina is truly a testament to that. I'll be sure to pass on your kind recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 31, 2013

I was interested in buying a new car and Gina really helped me out. I have had my car for a few months now and she still checks up that everything is ok and responds my emails immediatly answering all m More

by Apedraza
Customer Service
Recommend Dealer
Yes
May 31, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to write this glowing review! Everyone here at Mercedes-Benz of Boston is dedicated to our guests 100% satisfaction. On behalf of Gina and the rest of our team, we greatly appreciate your business and your fantastic recommendation. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 30, 2013

Gina was very helpful in finding a model that would specifically fit my needs. She worked diligently to get me the best deal possible and made the overall experience less time consuming and more enjoya More

by guilleturull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Julian & Chadi Chakar
May 30, 2013 -

Mercedes-Benz of Boston responded

What an outstanding review to read! It is great to know that Gina was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 30, 2013

Excellent experience overall. I arrived at the dealership to "look" at Mercedes and was so impressed with the quality of the vehicle, the service and Gina, I signed up. I recommend her and the dealership! More

by BTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Julian
May 30, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Gina here at Mercedes-Benz of Boston. We greatly appreciate your recommendation and I know your kind words will make Gina’s day. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

May 29, 2013

Georgina was very easy and enjoyable to work with. I went to Mercedes-Benz of Boston to look at a specific car and Georgina made sure I was happy and satisfied with my purchase. I will definitely recommend h More

by cliffz123z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
May 29, 2013 -

Mercedes-Benz of Boston responded

Thank you, Cliff, for taking the time to review Mercedes-Benz of Boston. I’m thrilled to hear that Georgina in our Sales Department was able to assist in your search for the perfect Mercedes-Benz. We are happy to have earned your business and look forward to being able to assist you again in the future. Jeff Davis General Manager Mercedes-Benz of Boston

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