Mercedes-Benz of Boston

I was in the market for a specific, pre-owned vehicle and I was in the market for a specific, pre-owned vehicle and had been looking for a few weeks when I met Gina Julian. I explained what I wanted and why I was in the market for a specific, pre-owned vehicle and had been looking for a few weeks when I met Gina Julian. I explained what I wanted and why. She worked tirelessly trying to locate what I was looking for and kept me informed along the way. Although I ended up purchasing my vehicle elsewhere, I would highly recommend Gina if you are in the market for a Mercedes Benz, or any car. She will do her very best to find what you are looking for. More

Gina is very knowledgeable about the Mercedes line-up and what each model has to offer in order to satisfy clients' criterion. Very accommodating in terms of setting up appointments at various times of the d what each model has to offer in order to satisfy clients' criterion. Very accommodating in terms of setting up appointments at various times of the day. Recommend based on her diligent, but non-intrusive, work ethic and enthusiasm. As an owner herself, she does not emanate the presence of the typical salesperson and helps to create an overall amicable process. More

My husband and I had all intentions of purchasing a certified pre-owned Mercedes Benz. We started our search at Mercedes-Benz of Boston-Herb Chambers. We walked in the door and immediately were greeted certified pre-owned Mercedes Benz. We started our search at Mercedes-Benz of Boston-Herb Chambers. We walked in the door and immediately were greeted by a smiling Gina. The chemistry was great from beginning to end. We were so impressed with her ease of handling every question we bombarded her with. We are convinced she memorized the "Mercedes Big Book" there wasn't a question she hesitated to knowingly answer and did so confidently! It is such a pleasure to deal with someone who not only knows their product so well but also loves and owns it. My husband has previously worked in the car business and is not easily impressed. Gina is his new best friend. After Gina took us to look at every car in the building, new and pre-owned, we decided to buy a brand new ML350. The Manager, Ed Brown, streamlined the whole process of negotiating and AJ in financing was a wealth of information. We truly appreciate the hospitality and expertise Gina provided us. I'm sure we will return again and send all our family and friends to her as well. Thank you Gina for a job so well done. We are truly happy with our purchase. More

I have purchased three Mercedes E-350, two of which I purchased from Keith Robinson. I received excellent service from him. His handling of the transaction was consistently professional. His demeanor in purchased from Keith Robinson. I received excellent service from him. His handling of the transaction was consistently professional. His demeanor in the negotiation process was always pleasant and helpful. He was sure to share with me all the details of the process up front. His follow-up was excellent. I would surely highly recommend him to any friend purchasing a car and having my present vehicle leased for twenty seven months, I plan to return to him when I need my next car. More

THOMAS PARKER is a great sales person. He always goes above and beyond to ensure that his customers are 100% satisifed! This is why we keep coming back to this dealership eventhough we are out of the are above and beyond to ensure that his customers are 100% satisifed! This is why we keep coming back to this dealership eventhough we are out of the area! We'll Be Back!!! More

Kyle is fantastic. He took the time to walk me through the complex Audi control system until I was comfortable with it. He was able to provide detailed advice on my pre-owned Audi even though he's working the complex Audi control system until I was comfortable with it. He was able to provide detailed advice on my pre-owned Audi even though he's working at a Mercedes dealership. Very impressive. Beyond his professional skill, he is extremely personable and made the buying process relatively painless. Thanks, Kyle! More

It was a pleasure working with Gina, she is very personable and genuine qualities that are difficult to find in the typical sales person. Even when we hit a glitch and I am a very demanding consumer personable and genuine qualities that are difficult to find in the typical sales person. Even when we hit a glitch and I am a very demanding consumer and can be overbearing, she just smiled and worked hard to resolve the issue!! More

I just picked up my new CLS 550. This is my second car from Mercedes Benz of Boston, but it was the first time I worked with Gina Julian. She completely restored my faith in car buying. I was very impre from Mercedes Benz of Boston, but it was the first time I worked with Gina Julian. She completely restored my faith in car buying. I was very impressed with how hard she worked for me. She showed me different finance options I never even thought I would consider. She was incredibly flexible, and I felt that she was working for me. I never felt any pressure. It was a truly enjoyable car buying experience thanks to her. I look forward to working with Gina again for my next car. Thanks, Gina!!! More

I had a great expereince with my sales rep Kyle Dailey. I had found the car on Cars.com and then pursued it at Herb Chambers. I can't say enough about Kyle, he was so professional and knowledgeable.... he su had found the car on Cars.com and then pursued it at Herb Chambers. I can't say enough about Kyle, he was so professional and knowledgeable.... he sure knows cars! He made me 100% comfortable after a bad car experience in western MA where I bought a Mercedes... wasn't the right car for us. I would reccomend Kyle to any car shopper, he is the real deal and I am so glad he is now a part of our lives....perhaps a car for my daughter's high school graduation??!! Thank you to Kyle and Herb Chambers! All the best, linda D. Midland More

Gina Julian is certainly the star of this dealership. She is accommodating, understanding, and most importantly, is a woman of her word. Gina went out of her way to ensure we received exactly what we we She is accommodating, understanding, and most importantly, is a woman of her word. Gina went out of her way to ensure we received exactly what we were looking for, and remained in contact with us long after the purchase of our black S550. She gave us such a memorable experience that we felt it was only appropriate to name our new vehicle "Gina". We look forward to the pleasure of working with Gina again when we are in the market for "Gina II". More