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Mercedes-Benz of Boston

Somerville, MA

4.9
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,319 reviews

November 01, 2012

Jen makes leasing a new car such a pleasurable experience! Her attention to detail is exceptional. She did all the work! The entire staff, leasing agent and the girl who reviewed other features More

by Maggie02151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Somerville
September 20, 2012

Our sales consultant, George Stavropoulos, was knowledgable and enthusiastic. The business manager, Kris Ricupero, was also very helpful. Our experience with Herb Chambers Mercedes-Benz of Boston More

by Ed/pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos & Kris Ricupero, Georgina Stavropoulos
September 17, 2012

I was initialy concerned about afordability. I also thought I would have to deal with a pretentious bunch of sales people. I coundn't have been more wrong. Jeff Davis was highly recomended to me and Im More

by cjregnetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff davis. geogina stravopoulis, Georgina Stavropoulos
September 04, 2012

My first time to buy a car, also the first time in America. As an international student in Boston, I am really confused on how to buy a car, and where to choose a good one. Georgina in Mercedes of Bos More

by Paul998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos, Georgina Stavropoulos
Sep 04, 2012 -

Mercedes-Benz of Boston responded

Thank you so much for your kind review! We are thrilled to have been able to have participated in such a momentous event during your time in the states. Please, if you ever need anything, don't hesitate to contact Georgina or any member of the team here for assistance. Enjoy your vehicle!

August 14, 2012

Just picked up my brand new 2013 GLK350, thanks to Chip, Chadi, and Chris, the incredible team work and over the top customer service. Also really appreciate George who gave me an amazing price for my trade More

by Kindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty and Chadi Chakar, Chip McCarty
August 12, 2012

People are all very friendly and courteous. Easy to do business with. Stand behind what they say. When there is a problem,they fix it. True test of customer focus. More

by jimdogg37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, Chip McCarty
March 12, 2012

In 1999, I bought my first car from Chambers Honda in Burlington. I was able to purchase the car exactly as advertised - no hidden costs. In 2003, I bought a brand new Mercedes from Chambers in Lynnf More

by Andrea Perkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ames in Sales;
February 18, 2012

I went in looking at the new C class. While Sean was very friendly, informative and helpful his sales manager Chris was the one who left me with a bad feeling for the dealership. Sean had been going More

by LORIBDINO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SEAN, CHRIS
January 15, 2012

I have purchased 6 cars from this dealership all from Dennis. The professional way I was treated was exceptional. I have received several calls from Dennis post sale to make sure all of the cars I purcha More

by Eddie miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis St Aubin
December 23, 2011

We felt the your dealership gave us the best deal without the "BS" which seems to be standard in automotive purchasing today. Our sales consultant, Chadi Chakar, was very helpful, polite and respectful thro More

by rbadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
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