
Mercedes-Benz of Boston
Somerville, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,318 reviews
The courtesy extended, by the Service Advisor and his team and also by the staff at the waiting area, is exceptional. The quality of service and the information provided, in the form of a booklet, after team and also by the staff at the waiting area, is exceptional. The quality of service and the information provided, in the form of a booklet, after the service is done, for future reference, is outstanding. Pricing is very reasonable. Overall, the experience with the dealer is very good. More
I'v had Mike Blythe who is the Servive Director work on BOTH my Mercedes for years and won't let ANYONE touch them besides him. His know of the service for ALL Mercedes vehicles is second to know one.I've BOTH my Mercedes for years and won't let ANYONE touch them besides him. His know of the service for ALL Mercedes vehicles is second to know one.I've had BMW's, Jaguars, ect. but having Mercedes is like now other cars.But, when you own one you need great service too. Someone that knows you, your vehicles,and what needs to done WITHOUT being overcharged.Simply put, Mike Blythe knows Mercedes,what a customer wants and how to service a Mercedes vehicle. Cheers, T. Kevin Keough Extremely Satisfied Customer More
Buying a car from Chambers was a great experience. The Salesperson was courteous and was able to answer all questions directed to him about the car and any potential service issues. My dealings with the B Salesperson was courteous and was able to answer all questions directed to him about the car and any potential service issues. My dealings with the Business Manager was also very positive. I would not hesitate to recommend Chambers to any of my friends and associates. More
When you first drive into the service department at Chambers Motorcars, you know immediately it's not going to be an ordinary experience. The place is immaculate. The valets, all in white coats, are fr Chambers Motorcars, you know immediately it's not going to be an ordinary experience. The place is immaculate. The valets, all in white coats, are friendly and attentive. It's a bit like driving into a hospital except you get admitted right away. Now, this is is a Mercedes dealership, so some of these niceties you'd expect. But once you get past the cursory greetings and superficial chat, you start to experience some real substance, too. I've never met a service rep as smart, honest and sincere as Assistant Manager Kim Trott. Each time I meet with her, I have full confidence in what she tells me and how my car will be treated. On my last visit, I also got to meet Paul Caruccio, an affable and capable new service employee who drove me home and picked me up again when my car was ready. I bought my car new here and as long as I own this Mercedes, I know where I'll be taking it for service. More
I bought my certified pre owned mercedes here last year at this dealership from Chadi Chakar, and Keith Robinson. I had found the dealership on cars.com, and called and came in to look at some models, I e at this dealership from Chadi Chakar, and Keith Robinson. I had found the dealership on cars.com, and called and came in to look at some models, I ended up finding a car after a few visits and I bought it, and have really enjoyed it for the last year. So it was time for my first annual service and oil change, so I scheduled online, it was very easy to do, and went in, they helped me right away, I got an appointment for the next day after I went online, and when I got there they had a loaner car for me, all service was done in one day, everyone was just as helpful and friendly as the day I bought it, I plan on keeping this one for a few years, but will definitely by my next one there! I would highly recommend this dealership to everyone! More
I highly recommend Barry Sheff if you are looking to buy new Benz . He is very professional sales person who provided us a great and wonderful experience during the whole car buying process. He even do fol new Benz . He is very professional sales person who provided us a great and wonderful experience during the whole car buying process. He even do follow up post sales. You never felt pressured,most of all,he offered us competitive price . We purchased both Mercedes through him. Justin koh More
Good experience with Dana Garcia who is in sales. She was knowledgable about the vehicle and didn't create a hassle. I've dealt with Sammi Iqbal twice now and she's been a pleasure to work with as a business knowledgable about the vehicle and didn't create a hassle. I've dealt with Sammi Iqbal twice now and she's been a pleasure to work with as a business manager. This is the third time I've purchased a car here and the last two times have been very easy going and quite frankly the types of experiences you hope for when dealing with the purchase of a new car. The Service department has been really good and easy to deal with as well. All of the normal servicings have been easy to schedule. The dealership is good about lending a car or driving you back to your home. The car always comes back washed and cleaned inside, something that is always a plus overall. More
Thomas Parker is an excellent sales representative. He went "above and beyond" to make sure that I had an excellent experience with my purchase from the beginning, through delivery and beyond, as well as went "above and beyond" to make sure that I had an excellent experience with my purchase from the beginning, through delivery and beyond, as well as being willing to be of assistance, if needed, in the future. I am also thrilled with my new car! More
I gave this rating due to the outstanding salesmanship of Chip Mccarty. I have dealt with many auto salesmen and he is by far the most outstanding and he never lets me down. This is the second car I have pu Chip Mccarty. I have dealt with many auto salesmen and he is by far the most outstanding and he never lets me down. This is the second car I have purchased from him and he is a man of his word and always comes thru for me! The dealership is professional, friendly, and very helpful. Everyone works as a team and aim to please. Its a pleasure doing business there! More
I have had my car serviced at this dealership several times. Every time, my experience has been terrific. The employees are always friendly, courteous, prompt and incredibly helpful. Everyone from th times. Every time, my experience has been terrific. The employees are always friendly, courteous, prompt and incredibly helpful. Everyone from the techs to the mechanics to the office staff work well together as a team. Although I always think the prices are expensive, I believe they are comparable to other competitor dealerships. Mr. E. Rebollo has been my service liason a couple of times and he is great about calling me to discuss service, price, options and is always prompt in returning my calls to him. I highly recommend service at this dealership. More