Mercedes-Benz of Boston

Thomas Parker is an excellent sales representative. He went "above and beyond" to make sure that I had an excellent experience with my purchase from the beginning, through delivery and beyond, as well as went "above and beyond" to make sure that I had an excellent experience with my purchase from the beginning, through delivery and beyond, as well as being willing to be of assistance, if needed, in the future. I am also thrilled with my new car! More

I gave this rating due to the outstanding salesmanship of Chip Mccarty. I have dealt with many auto salesmen and he is by far the most outstanding and he never lets me down. This is the second car I have pu Chip Mccarty. I have dealt with many auto salesmen and he is by far the most outstanding and he never lets me down. This is the second car I have purchased from him and he is a man of his word and always comes thru for me! The dealership is professional, friendly, and very helpful. Everyone works as a team and aim to please. Its a pleasure doing business there! More

I have had my car serviced at this dealership several times. Every time, my experience has been terrific. The employees are always friendly, courteous, prompt and incredibly helpful. Everyone from th times. Every time, my experience has been terrific. The employees are always friendly, courteous, prompt and incredibly helpful. Everyone from the techs to the mechanics to the office staff work well together as a team. Although I always think the prices are expensive, I believe they are comparable to other competitor dealerships. Mr. E. Rebollo has been my service liason a couple of times and he is great about calling me to discuss service, price, options and is always prompt in returning my calls to him. I highly recommend service at this dealership. More

Was very pleased with the whole experience. The pricing was competitive and the ease of the transaction was very helpful. Chip McCarty took care of all the details and the vehicle was presented in perfect was competitive and the ease of the transaction was very helpful. Chip McCarty took care of all the details and the vehicle was presented in perfect condition. I would highly recommend this dealership. More

I should be the next Herb Chambers Poster Child...everything there is fantastic!!! They made me feel very special...the salesman, manager,and finance person. I absolutely love my new car and Child...everything there is fantastic!!! They made me feel very special...the salesman, manager,and finance person. I absolutely love my new car and color metallic quartz blue Mercedes Benz C300 LS...THANK-YOU More

I had one of the best experiences EVER at Herb Chambers earlier this week. I mean, they are always really professional and courteous, however this time they went all out for me. I needed to have my car ser earlier this week. I mean, they are always really professional and courteous, however this time they went all out for me. I needed to have my car serviced, and had to change the date I dropped off the car twice. Julieth, not only had the loaner car waiting for me, but she also kept me informed every step of the way on the status of my car. When I dropped off the loaner two days later, I was in and out in about 5 minutes, really AWESOME. They told me they washed my car, but it almost looked liked they waxed it, it was so clean. I am not sure what kind of Kool-Aide Herb Chambers has his employees drinking, but I say keep drinking...you guys are doing a great job! More

I recently purchased a 2010 E550 from chip mc carty at this dealership. I have always owned BMW's and had them serviced at Chambers in Boston and was always pleased with their service, so it was not surp this dealership. I have always owned BMW's and had them serviced at Chambers in Boston and was always pleased with their service, so it was not surprise to me that the Chamber Mercedes dealer was just as good. If you are in the market to purchase a mercedes i would HIGHLY recommend purchasing from Chip McCarty, he knows what he is talking about and is very helpful and thorough with any questions you have. Hands down a great experience. More

In 2008 I leased an 2008 ML 350 from Herb Chambers MB Somerville, MA. Chadi Chakar was my sales person. The sales process was a great experience and servicing of the vehicle was exemplary. A couple of we Somerville, MA. Chadi Chakar was my sales person. The sales process was a great experience and servicing of the vehicle was exemplary. A couple of weeks ago, I leased a 2010 C-300 Sport Sedan from Herb Chambers Somerville because the ML had a computer defect which could not be remedied over several months despite the service dept's incredible efforts, led by Julie Pineros. Chadi and the dealership stepped up and arranged for the buyout of the ML lease and my leasing of the C-300. Despite the aggravation of the defect in the ML, the process of leasing the new car was seamless and professionally handled. Chadi and AJ were terrific, and Chadi was once again a pleasure to work with and a credit to the dealership. The experience has confirmed why I shopped at Herb Chambers MB Somerville in the first place. They treat their customers first class all the way. Once you drive a MB, you are a customer for life. Although there are other MB dealers around, my experience over the past two years with sales and service at Herb Chambers MB Somerville has made be a customer of that dealership for life. More

Dennis Saint Aubin, is by far the best salesman out there. This guys makes the impossible - possible. Trustworthy, Straightforward, and most importantly, knows his stuff. Dennis will make sure you get there. This guys makes the impossible - possible. Trustworthy, Straightforward, and most importantly, knows his stuff. Dennis will make sure you get what you ask for. The thing I appreciated the most was how he went to distant measures to help with several issues even after I bought my car, even though what I was looking for was not in his department or work area. I will never buy a Mercedes from another dealership. This is the place to get your Mercedes More

Have purchased and had all services at Chamber's Motor Cars in Somerville for approximately 16 years now. Always get great service. Recently was in for my scheduled service and had the pleasure to work Cars in Somerville for approximately 16 years now. Always get great service. Recently was in for my scheduled service and had the pleasure to work again with Enio Rebolo. My car was immediately taken and processed by an attendant and Enio quickly pulled up my records, described what was involved in the service in great detail, advised me on what and why services needed to be provided. He looked through my records and actually SAVED me money by advising that some services, that might be indicated according to the strict algorithm, had already been covered or were not needed given my usage. I frankly would not have known this and would have spent money I did not need to spend. I also opted to have a transmission check done as was just outside of the 50K window for it. Enio suggested it would be about four hours and offered alternative transportation so I could do Saturday afternoon errands. I indicated I had my laptop and work to do and would wait, so he offered me quiet workspace. He repeatedly and very sincerely checked in with me, not only to give me updates but to be a good 'host' in his 'house'. He checked on my comfort, suitability of work space and any other needs. My car was completed and washed ahead of schedule. Enio let me know when all was completed and arranged for my car to be awaiting me as soon as I had completed paperwork (have often need to wait for car to be washed and then brought down). I really appreciated it as I worked until I was told all was ready, put away my laptop, signed paperwork, walked out of the office with an fresh apple in hand and got in my car moments later. I have always received good service over the years at Chambers but was really impressed with how Enio was clearly and sincerely focused on making it an exceptional experience. He succeeded - it was! John Costello More