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Mercedes-Benz of Boston

Somerville, MA

4.9
2,387 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,387 reviews

August 07, 2025

I had an oil leak and had to have it fixed as soon as possible. Mike was extremely helpful to have it done. Thank you !! More

by customer
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Mercedes-Benz of Boston responded

We are so pleased that Mike's helpful service made such a difference during your recent visit! It means a lot to see your five stars. Thank you from all of us at Mercedes-Benz of Boston!

August 06, 2025

Ask for Ryan! He’s attentive, communicative, transparent, trustworthy, HONEST and very helpful every single time I need service for my car (which has been a lot mo More

by cxz74tcd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adilson with Valet
Aug 07, 2025 -

Mercedes-Benz of Boston responded

Thank you for your thoughtful review of our team! It means a lot to us that your experiences with Ryan and Schneider have been so positive. We truly appreciate your business and are honored to have your confidence in our service team. We’ll see you again next time here at Mercedes-Benz of Boston! Safe travels!

August 06, 2025

5 stars. Jimmy M. in service was great, as was everyone else I talked to. Herb Chambers and Mercedes Benz of Boston understand service. Everyone was professio More

by Paul J
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Mercedes-Benz of Boston responded

Paul, thank you for sharing your positive experience with Jimmy and our service team! We appreciate your business and look forward to serving you again at Mercedes-Benz of Boston. Safe travels!

August 01, 2025

Shiva, thanks for all of your help. I love my Benz! Good luck in grad school, Boston College is lucky to have you. If you need anything, call me. Go Eagles! More

by Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shiva Ghai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Mercedes-Benz of Boston responded

Katherine, we are so grateful for your business! We can't wait to let Shiva know how much you appreciated his support. Enjoy your new ride, and we wish you the best from all of us at Mercedes-Benz of Boston!

August 01, 2025

Thanks Shiva for your help, I am enjoying my Mercedes-Benz!, you are an awesome guy with very friendly and loving nature… More

by Jaysatrola
Recommend Dealer
Yes
Employees Worked With
Shiva Ghai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Mercedes-Benz of Boston responded

Jaysatrola, thank you for your glowing review of Shiva and congrats on your Mercedes-Benz! We are so proud to have him on the team and we will be sure to share this with him. See you again next time at Mercedes-Benz of Boston!

July 29, 2025

Albert Berisha is an absolute star and gives the single best service of anywhere. He is very efficient, knowledgeable and kind, and there is no one better at his job. Albert is a tremendous asset to his More

by normang212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

normang212 responded

Albert Berisha is an absolute star and gives the single best service of anywhere. He is very efficient, knowledgeable and kind, and there is no one better at his job. Albert is a tremendous asset to his dealership, and they are lucky to have him.

Jul 29, 2025 -

Mercedes-Benz of Boston responded

Norman, thank you for the kind review! We certainly are lucky to have Albert on our team and we'll be sure to share your wonderful feedback with him. See you next time here at Mercedes-Benz of Boston!

July 28, 2025

Zac is wonderful and I have my strongest recommendation for him! More than just a car dealer, he felt like your best friend around you that you always go to for car advice/help. Zac was warm, extremely kno More

by Moses Chong-ook Nah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Mercedes-Benz of Boston responded

Moses, feedback like this makes our day! We are glad Zac went above and beyond to assist you throughout the process. From all of us at Mercedes-Benz of Boston, enjoy your new car!

July 28, 2025

The customer service at the Mercedes-Benz of Boston, located in Somerville, MA, is to be commended for their professionalism and timely service. I recently took my car there for it’s first service and i More

by d-harris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Mercedes-Benz of Boston responded

Hi Harris, thank you for sharing your experience with our team! All of us at Mercedes-Benz of Boston are grateful for your business, and we hope to work with you again in the future. Safe travels!

July 28, 2025

Service is efficient, responsive, organized and clean. People are professional and care about the customer. More

by Vs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Mercedes-Benz of Boston responded

Thank you for choosing Mercedes-Benz of Boston! We hope to serve you again in the future! Enjoy the road ahead! Safe travels!

July 26, 2025

After going to Lynnfield, Sudbury and Burlington. This was the best dealership experience I had so far. Very professional and attentive, thank you Shiva. More

by Jay Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shiva Ghai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Mercedes-Benz of Boston responded

Hi Jay! Thank you for choosing Mercedes-Benz of Boston! We're delighted to hear that Shiva and our team made your experience the best one yet. Safe travels!