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Mercedes-Benz of Boston
Somerville, MA
2,371 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,371 reviews
July 17, 2025
Always great service and amazing staff very welcoming Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍 Mike Robinson always makes sure I’m taking care of as well as the loaner department and the floor staff soon as you drive in 👍 More
by Ajgonz533
July 15, 2025
Sales representative and staff were totally professional and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i.. and not pushy. I worked with Bertrand Plique at your Somerville location. .... had a great professional experience. i.. More
by Ian jaffier
July 15, 2025
Respectful, friendly, very helpful. . check everything what need to repaired and try to get everything done and get what I needed.. . check everything what need to repaired and try to get everything done and get what I needed.. More
by Debbiel36
Employees Worked With
July 14, 2025
Service at Mercedes of Boston is the best! I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael I dropped off my car, met with my Service Advisor, Michael Robinson, to complete the paperwork and picked up my loner. Easy Peasy! Thank you Michael for changing the batteries in my 2 key fobs. 😊. My car was ready when I returned. More
by MsCatinboston
Employees Worked With
July 12, 2025
Very knowledgeable staff, pleasant to work with, accommodating Quick assistance Would buy from again! Excellent staff! accommodating Quick assistance Would buy from again! Excellent staff! More
by Mammaspeed
July 03, 2025
The dealership is a First Class Operation. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative. More
by alonzo.herring
July 01, 2025
Dealership was quick, easy, and effective with my vehicle service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced More
by El97
Employees Worked With
July 01, 2025
All the employees on this dealership are professional and very friendly and very knowledgeable mechanics. very friendly and very knowledgeable mechanics. More
by El Amigo
Employees Worked With
June 28, 2025
Mercedes-Benz of Boston provided excellent service—friendly staff, smooth process, and a beautiful car. Highly recommend! service—friendly staff, smooth process, and a beautiful car. Highly recommend! More
by Lex
June 26, 2025
Excellent service and stuff was amazing and jimmy was wonderful and helpful would recommend everyone to go there wonderful and helpful would recommend everyone to go there More
by mragbane
