Mercedes-Benz of Boston

The professionalism and attentiveness of the staff were evident. Special thanks to my service manager, Schneider, whose expertise and dedication made my visit seamless and enjoyable. And, Joe, the gentlema evident. Special thanks to my service manager, Schneider, whose expertise and dedication made my visit seamless and enjoyable. And, Joe, the gentleman that handles the loaner. The level of care and attention to detail truly exceeded my expectations. I highly recommend the team to anyone seeking outstanding service and a remarkable Mercedes experience More

Friendly professional and the vehicle availability is great Very clean place fast turn around in service car great Very clean place fast turn around in service car More

As always excellent service and big shout out to SCHNEIDER , he’s got to be great bonus to Mercedes SCHNEIDER , he’s got to be great bonus to Mercedes More

I loved the family treatment of the workers and especially Richie, when I bought the car everything was very easy, they take care of everything. especially Richie, when I bought the car everything was very easy, they take care of everything. More

Sales aside (which is top notch), my service consultant is 5 star - professional, courteous, knowledge, con-do/consumer centric brand ambassador. That attitude is shared amongst the entire staff from the m is 5 star - professional, courteous, knowledge, con-do/consumer centric brand ambassador. That attitude is shared amongst the entire staff from the moment you drive in to when you drive out. I would hire Schneider for a customer facing position in an instant. In essence he becomes the reason to buy another HC Mercedes. More

I had an excellent experience with the service department at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorte at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorted to the service desk, where I was offered coffee or water. My service advisor met with me shortly after, and the entire interaction was smooth and pleasant. I highly recommend this dealership for service needs. More

Albert was great with assisting with making the appointment for getting the updates for the car and getting it picked up for our house. appointment for getting the updates for the car and getting it picked up for our house. More

I had a great experience with mercedes benz of boston, The customer service was really good, i can't complain about anything. Thank you. The customer service was really good, i can't complain about anything. Thank you. More

Excellent all around. Professionalism,work,time. Just overall great experience I come here for everything Professionalism,work,time. Just overall great experience I come here for everything More

The whole team at Herb Chambers made buying a new car a great experience. From Zac, our knowledgable sales rep to the managers - everyone went out of their way to help us get the car we wanted and complet great experience. From Zac, our knowledgable sales rep to the managers - everyone went out of their way to help us get the car we wanted and complete the transaction on schedule. More