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Mercedes-Benz of Boston
Somerville, MA
2,336 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,336 reviews
June 25, 2023
Very professional n great service. My service advisor is very good. Always helpful when ur in need. My service advisor is very good. Always helpful when ur in need. More
by jinniekimdesign
Employees Worked With
June 24, 2023
My visit here is always pleasant. I trust the team with my vehicle and my advisor Schneider provides excellent customer service, easy to talk to and is well equipped with knowledge. T I trust the team with my vehicle and my advisor Schneider provides excellent customer service, easy to talk to and is well equipped with knowledge. The team recognizes faces and is quite welcoming. My car is returned looking and feeling twice as good. Thank you Mercedes-Benz of Boston More
by Lovefera
Employees Worked With
June 21, 2023
I had an excellent experience at Mercedes Benz of Boston Sommerville with Salesperson Rob Tinkham. He was knowledgeable, attentive, and provided exceptional customer service throughout the entire process. R Sommerville with Salesperson Rob Tinkham. He was knowledgeable, attentive, and provided exceptional customer service throughout the entire process. Rob's professionalism and expertise made buying a car a smooth and enjoyable experience. I highly recommend him for anyone in search of a reliable and customer-oriented salesperson. More
by gujare.saurabh
Employees Worked With
June 20, 2023
Support and service at Mercedes-Benz is always top notch, courteous and professional! I recommend their service department against other dealerships I have dealt with. courteous and professional! I recommend their service department against other dealerships I have dealt with. More
by Richv0722
Employees Worked With
June 15, 2023
Dana and salesman were great love the vehicle and people are easy to work with are easy to work with More
by jtoyias
Employees Worked With
June 12, 2023
We wanted to thank and recognize Mr. Tavish Iqbal from the bottom of our heart for always going above and beyond for us. It was a wonderful experience during the purchase process of 2022 Tavish Iqbal from the bottom of our heart for always going above and beyond for us. It was a wonderful experience during the purchase process of 2022 GLC 300 on 05/27/2023.. We will highly recommend of Mercedes-Benz of Boston and the main reason behind that is sales personnel Mr. Tavish Iqbal for being so genuine and kindhearted and clear understanding of customer need. Monideepa & Prasenjit More
by Monideepa
Employees Worked With
June 12, 2023
Service department did a great job. Patrick and team have always looked after my car Patrick and team have always looked after my car More
by ingrid
Employees Worked With
June 09, 2023
I live only 5 miles from a Mercedes dealership but I make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 year make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 years and purchased my last 2 from Mercedes-Benz of Boston. Very friendly with excellent customer service. The director of customer care Albert makes sure you’re 100% satisfied before you leave which is definitely the reason I go out of my way and continue to come back..The Best! you won’t be disappointed . Forever a Mercedes Benz owner, Keith More
by Mercedes Benz forever
June 07, 2023
I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I have had the pleasure of visiting the establishment, Mr. Berisha has consistently displayed remarkable problem-solving skills and an unwavering willingness to assist customers directly. His commitment to providing outstanding service is truly commendable. More
by Aliyev Omar
Employees Worked With
