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Mercedes-Benz of Boston

Somerville, MA

4.9
2,336 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,336 reviews

June 07, 2023

I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav More

by Aliyev Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share this fantastic feedback, Aliyev! Albert always takes such wonderful care of his customers and we certainly consider ourselves lucky to have him on our team. Thanks for being a Mercedes-Benz of Boston customer - we look forward to seeing you next time!

June 07, 2023

We drove to the dealer without an appointment and got serviced right away. Richie was incredibly helpful. He patiently listened to our needs and we got the car we wanted! More

by Marantz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Boston responded

Thank you for visiting Mercedes-Benz of Boston! We're so glad Richie was able to get you into the car you wanted and we'll be sure to let him know how much you appreciate his wonderful service. Enjoy your vehicle and please don't hesitate to reach out if there's anything else we can do for you!

June 06, 2023

MB of Boston is the best place in New England to have your car serviced. I split my time between Boston and southern Rhode Island and if my car needs service when I am in RI I will always drive the almo More

by john.glynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Boston responded

Wow, thank you so much for the kind review, John! Jimmy & the team are truly honored to help take care of your vehicle and look forward to your next visit here at Mercedes-Benz of Boston!

June 06, 2023

They are very knowledgeable about the Mercedes Benz, their customer service and care is remarkable. They keep the vehicle owner updated by every progress while it’s in the shop. More

by Blessing Naigaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Boston responded

We are delighted to hear that you had a remarkable experience working with our team here at Mercedes-Benz of Boston! Thank you for taking the time to share your kind review with us. We hope to serve you again in the future!

Jun 07, 2023 -

Blessing Naigaga responded

You’re very welcome. Thank you too.

June 05, 2023

Ron was very attentive, flexible, and thorough throughout the buying process. I recommend him and MB of Boston. More

by bboston23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Boston responded

Ron and the team appreciate the great review! We hope you enjoy your vehicle and look forward to working with you again! Thank you for choosing Mercedes-Benz of Boston!

June 03, 2023

I like this dealership. Convenient location and professional people who seem to care about giving good service to their customers. I will be leasing my next vehicle from her More

by Elisa.daley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Mercedes-Benz of Boston responded

We're so glad you enjoy visiting Schneider and our team, Elisa! We appreciate you letting us know that we've earned your business and hope you come to see us for your next lease in the future! Thank you! - Mercedes-Benz of Boston

June 02, 2023

I wanted to thank and recognize Ricardo Bautista (Richi) from the bottom of my heart for always going above and beyond for me. The reason why I always go to this specific Mercedes location is because I know More

by Pavli Renja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Mercedes-Benz of Boston responded

Hi Pavli, We're happy you had a great experience with Richi and the team! We love knowing that we've done our part in ensuring a great purchase and hope you're loving your new ride! We appreciate your loyalty and look forward to earning five stars again next time! Thank you! - Mercedes-Benz of Boston

June 01, 2023

Thank you Jimmy and the service team for making sure that my car is safe and in great condition. It’s always a pleasure to deal with employees at MB they are knowledgeable,helpful and caring about their cli More

by lucyna.blanken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Mercedes-Benz of Boston responded

We appreciate your kind words, Lucyna! Thanks for trusting Jimmy & the Mercedes-Benz of Boston team with your vehicle and please don't hesitate to reach out the next time we can be of assistance!

June 01, 2023

Fantastic service. This dealership truly offers a world class experience, whether you are visiting for sales or service. Every part of my visit was pleasant, quick, an More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
Jun 05, 2023 -

Mercedes-Benz of Boston responded

We're thrilled you had a fantastic experience at Mercedes-Benz of Boston, David! Thank you for recommending us and please don't hesitate to reach out the next time we can be of assistance!

May 30, 2023

Outstanding service. People oriented Dealership. Definitely the best Car Dealership service I ever had and I’ll highly recommend. More

by Valdano Djonkou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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