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Mercedes-Benz of Boston

Somerville, MA

4.9
2,369 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,369 reviews

November 03, 2022

Employees @ Boston Mercedes were all what car buyers need & should look for. Polite & patient - had called often, cancelled, changed appts & courtesy did not fade. More

by mary.glavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Poalo
Nov 03, 2022 -

Mercedes-Benz of Boston responded

Thank you for your review! We're honored that you can trust our team for all of your automotive needs! -Mercedes-Benz of Boston

November 01, 2022

Called and was able to have my car serviced that same day(Saturday) and received a loaner More

by Maureen Banks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Nov 02, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing your review! We're happy that we were able to cater to your needs during your recent appointment! -Mercedes-Benz of Boston

October 31, 2022

Service department was attentive and handled the problem with ease. The service rep Jimmy was a pleasure to deal with. More

by govmonty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana LoNano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Mercedes-Benz of Boston responded

Thank you for the great review! We're so glad Jimmy & the team were able to assist you and we hope we can be of service again in the future. Take care! - Mercedes-Benz of Boston

October 28, 2022

Schneider Limose gave me excellent advice and timely service. I would recommend him highly to other customers. More

by scottsteward
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
Oct 28, 2022 -

Mercedes-Benz of Boston responded

Thank you for sharing this wonderful feedback with us! We're happy to hear you had a great experience working with Schneider and we hope to see you again next time here at Mercedes-Benz of Boston!

October 28, 2022

Eric was amazing throughout the whole process and completely upfront and honest! He really made the transaction go smooth and very quickly! 10/10 recommend anyone and everyone use him for your purcha More

by Mackenzieponte1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ilchenko
Oct 28, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback! We're happy to hear Eric made your purchase with us a smooth one and we appreciate you recommending him to others. Take care and thanks again for your business, from all of us here at Mercedes-Benz of Boston!

October 28, 2022

Excellent experience with Mercedes Boston, specially Tabish Iqbal who helped us with our choice, went out the way to understand our requirement, spend ample time digging out from inventory matching cars More

by Arpan Biswas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Mercedes-Benz of Boston responded

Thank you for the wonderful feedback, Arpan! We're so glad Tabish had the opportunity to help you find your dream car and we'll be sure to share these kind comments with him. Enjoy your beautiful new vehicle and please don't hesitate to reach out if our Mercedes-Benz of Boston team can be of service again in the future!

October 27, 2022

Tabish Iqbal was a great help to me throughout this process. He was very friendly and informative on what I wanted! More

by NM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tabish Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Mercedes-Benz of Boston responded

We're so glad Tabish had the opportunity to assist you! Thanks for choosing Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!

October 25, 2022

We just had an excellent experience buying a vehicle at this dealership. I been car shopping for 3 months, and had a lot of bad experience with other dealers out there. Came here and Eric was our salesm More

by EliasDaSilvaJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Ilchenko
Oct 26, 2022 -

Mercedes-Benz of Boston responded

Elias, Buying a vehicle should always be an exciting experience and we are happy Eric could help provide that for you! Thank you for leaving us this wonderful five-star review! - Mercedes-Benz of Boston

October 24, 2022

Walking in feels you walking home, from greeting or recognizing or polite snd Wonderful employee dedicated to this dealership I’ve been coming for seven years now and every time I get there Albert’s or More

by gmucelli1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Mercedes-Benz of Boston responded

Hello Gezim, We're pleased to hear that your visit was a positive experience! We appreciate you taking the time to leave our team such a kind review and look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

October 24, 2022

I have been a customer for years besides buying my Mercedes my wife’s Mercedes and my children cars. The name of the game is service and you are excellent at it. More

by pwm0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Mercedes-Benz of Boston responded

Thank you for choosing Mercedes-Benz of Boston! We're so happy that our team has helped your family with multiple purchases!

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