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Mercedes-Benz of Boston
Somerville, MA
2,325 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,325 reviews
June 02, 2022
Always efficient, always friendly and most importantly always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon safety and t always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon safety and top performance of my car and my budget and needs. I’ve never felt pressured and have on more than a few occasions been surprised by advice that favors me and avoids an unnecessary cost. More
by costello_j
Employees Worked With
June 02, 2022
We worked with Eric on renewing our car. He is very friendly and professional. We closed the deal within 2 hours. He is very friendly and professional. We closed the deal within 2 hours. More
by Su
June 02, 2022
Dealing with Jimmy in service. Very professional and accommodating. If he’s busy returns calls promptly. Very professional and accommodating. If he’s busy returns calls promptly. More
by Billykirk418
Employees Worked With
June 01, 2022
My salesman was Manny. He was top notch !!! Very professional as well as personable. Took his Time explaining all the details about the car to me. Highly recommend this dea He was top notch !!! Very professional as well as personable. Took his Time explaining all the details about the car to me. Highly recommend this dealership and Manny !!!! More
by Lovie4856
Employees Worked With
Manuel Rodriguez
May 29, 2022
Albert was excellent to work with, super diligent, punctual and very concise as he always is punctual and very concise as he always is More
by Joyce S
Employees Worked With
May 28, 2022
I'm at this dealership since 2014 no problem in services or sales. All good never have any issue recommended. Best Sales person is Rob. T. Best service advisor Patrick. T and Jimmy M or sales. All good never have any issue recommended. Best Sales person is Rob. T. Best service advisor Patrick. T and Jimmy M More
by Arcady's Carpentry
May 27, 2022
We always take out Benz to this shop Jimmy M is awesome. He is very knowledgeable and professional. He goes out of his way to make sure you have a pleasant experience. Jimmy deserves five stars awesome. He is very knowledgeable and professional. He goes out of his way to make sure you have a pleasant experience. Jimmy deserves five stars More
by Chuckingala
Employees Worked With
May 26, 2022
Over the past five years I have known Jimmy to bring back all the trust, efficiency, and best practices to my cars and me. there is no one in my sixty five years of driving to compare with him, friendly driv all the trust, efficiency, and best practices to my cars and me. there is no one in my sixty five years of driving to compare with him, friendly drivers and the dealership. Very impressive, and very kind.! More
by Jedson468
May 26, 2022
Great service and very attentive the needs of customers. Very knowledgeable in all aspects of their vehicles Very knowledgeable in all aspects of their vehicles More
by rrusso
