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Mercedes-Benz of Boston - Service Center
Somerville, MA
870 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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870 Reviews of Mercedes-Benz of Boston - Service Center
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November 16, 2023
Had visit for battery replacement. Matt helped me to book nearest available spot and provide latest update for repair progress. While progress is very smooth. Also environment in deale Matt helped me to book nearest available spot and provide latest update for repair progress. While progress is very smooth. Also environment in dealership is very good for working remotely. Awesome experience! More
by naomi
Employees Worked With
November 16, 2023
Great and nice service he rendered to me. He have good customer service and good communication He have good customer service and good communication More
by Friday
Employees Worked With
November 15, 2023
Jimmy in the service department at Mercedes Benz of Boston is the best in the business. No matter what the issue, Jimmy has a solution and always goes to bat for his customers. Five stars! Boston is the best in the business. No matter what the issue, Jimmy has a solution and always goes to bat for his customers. Five stars! More
by stephen
Employees Worked With
November 10, 2023
I bought my car here and always go back for the service even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service a even if it isn’t covered! Great customer service, alway friendly and punctual. My car is ready when they say it is and michael in customer service always goes above and beyond for me. Convenient and accommodating 👍👍 More
by joellenmargarita
Employees Worked With
November 09, 2023
I always feel like I'm in great hands when I bring my car in for service. Everyone there is always helpful and knowledgeable, starting with the great service manager, Patrick Titshaw. in for service. Everyone there is always helpful and knowledgeable, starting with the great service manager, Patrick Titshaw. More
by Paul with the C 230
November 05, 2023
Great service and very helpful staff ! I highly recommend this MB Dealership ! Schneider was very helpful and gave me all the assistance that I needed ! I highly recommend this MB Dealership ! Schneider was very helpful and gave me all the assistance that I needed ! More
by Marcos
Employees Worked With
November 05, 2023
Had a nail in the tire at 430 on a Saturday and they handled it by 5. Awesome. handled it by 5. Awesome. More
by billmartiniv
Employees Worked With
November 04, 2023
For now everything is going fine. .No complaints and also I was been happy to be there. .No complaints and also I was been happy to be there. More
by Joeserpierre001
Employees Worked With
November 04, 2023
Excellent fast and but also very through service. Vehicle delivery before and after is very professional. Vehicle delivery before and after is very professional. More
by Jlga
Employees Worked With
November 01, 2023
Very professional. Making the appointment was easy, securing a rental also easy. Very courteous service people and all people interacted with and there were a lot. Had Making the appointment was easy, securing a rental also easy. Very courteous service people and all people interacted with and there were a lot. Had everything in stock and fixed an item as part of the check that would have been a major problem. More
by jcochrane79
Employees Worked With
