Mercedes-Benz of Boston - Service Center

Very pleased with MB Boston and the service manager. They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality They found two difficult intermittent problems and took care of them. I feel they did a great job and deserve praise for professionalism and quality of work. The whole team worked together to make my experience there the Best. More

Excellent service as always. Have done business with this dealership for many years and they never disappoint! Have done business with this dealership for many years and they never disappoint! More

Pure professionalism I would recommend this dealership to anyone looking for top notch services in the industry. to anyone looking for top notch services in the industry. More

Great dealership with outstanding service and communication skills. They take care of customers with respect. communication skills. They take care of customers with respect. More

I would like to recognize Patrick T, the service manager, at Herb Chambers Mercedes in Somerville. Patrick was outstanding from the time I scheduled my appointment through him to the pick up. He kept me at Herb Chambers Mercedes in Somerville. Patrick was outstanding from the time I scheduled my appointment through him to the pick up. He kept me posted while my vehicle was being serviced and what I needed to repair now and what I should plan to service in the future. He literally advised me, this wasn’t a sales pitch or some upselling gimmick. He was sincere, honest and professional. I wouldn’t think of bringing my car anywhere else Thanks again Patrick More

The service was super fast and also the quality of the service. And I also want to say that the people who helped me were very professional and honest, the Van still had a warranty and I didn't know, but service. And I also want to say that the people who helped me were very professional and honest, the Van still had a warranty and I didn't know, but they warned me and did what the warranty covered. More

Jimmy Mercedes of Boston service rep is very professional and knowledgeable. He always has answers to my questions and if he doesn’t he will research and get back to me with the information. His thoroughness and knowledgeable. He always has answers to my questions and if he doesn’t he will research and get back to me with the information. His thoroughness is much appreciated! More

Great service. My car was in and out. Service advisor Schinder was ver professional and knowledgeable My car was in and out. Service advisor Schinder was ver professional and knowledgeable More

My car had a tire issue and I happened to be a couple of miles from MB of Boston where I have got 3 of my cars before. That was Saturday afternoon and the service was closing at 5pm. Patrick assured me they miles from MB of Boston where I have got 3 of my cars before. That was Saturday afternoon and the service was closing at 5pm. Patrick assured me they would take care of it and they did! Thank you Patrick! Best, Igor More

We had a flat tire in our driveway. I called Mercedes on call, and the entire service from that call, to keeping me informed of the tech’s arrival time to the changing of the tire was I called Mercedes on call, and the entire service from that call, to keeping me informed of the tech’s arrival time to the changing of the tire was stellar. Everyone was polite, professional and knowledgeable. More