Mercedes-Benz of Boston - Service Center
Somerville, MA
909 Reviews of Mercedes-Benz of Boston - Service Center
Ryan Ramsingh service consultant is really fantastic. He helped me repair a flat quickly. I am from out of town and will now use Ryan and the team to service my car. Very helpful and professional all aro He helped me repair a flat quickly. I am from out of town and will now use Ryan and the team to service my car. Very helpful and professional all around. More
The vehicle was brought in for 40K maintenance, two outstanding recalls, and one software-related problem. A loaner was provided, and the experience was very pleasant and satisfactory. Everyone was on outstanding recalls, and one software-related problem. A loaner was provided, and the experience was very pleasant and satisfactory. Everyone was on top of things from the moment I arrived at the service area. The welcome staff, service technician, and loaner staff all welcomed me and provided their best service. I strongly recommend the service department of this dealership. Schneider was our service staff for many years since our purchase five years ago. He's been professional yet friendly, courteous yet effective, and most important of all, he's always put our needs first. Schneider, IMHO, has consistently gone above and beyond the call of duty in serving our needs. More
Never disappointed with This dealership. Bothe sales and service. Scheduling is easy and service is prompt and thorough. Bothe sales and service. Scheduling is easy and service is prompt and thorough. More
Very professional. Changed oil, updated software and lent me a car when the software took longer than I expected. When the work was finished Schneider drove my car Changed oil, updated software and lent me a car when the software took longer than I expected. When the work was finished Schneider drove my car to my home and picked up the loaner. Super service. More
Top notch service, with focus on customer satisfaction. Excellent quality work and follow-up after completion. Excellent quality work and follow-up after completion. More
Jimmy goes out of his way to be sure I'm well taken care of when I have a service at MB-Boston. He's helpful and makes sure every aspect of service is taken care of including making sure my care has been wa of when I have a service at MB-Boston. He's helpful and makes sure every aspect of service is taken care of including making sure my care has been washed. I came in for a flat tire -- I was on my way within 2-hours. Thank you Jimmy. More
Great Costumers service once you get there Valet is very welcoming offering drinks and stuff very nice vibes. Anderson and Ryan helped me on my visit and they both are great guys. Thank you both. welcoming offering drinks and stuff very nice vibes. Anderson and Ryan helped me on my visit and they both are great guys. Thank you both. More
Everything was amazing. I really love the dealership. They respect you. They go over everything with you. I really love the dealership. They respect you. They go over everything with you. More
Many thanks to Jimmy Maniatis (my advisor). I am from Connecticut and my car broke down in Massachusetts. Jimmy found me a courtesy car and took care of everything. I am from Connecticut and my car broke down in Massachusetts. Jimmy found me a courtesy car and took care of everything. More
Service is exceptional. People are great. I have had 6 Mercedes from herb chambers and everyone is eceptional People are great. I have had 6 Mercedes from herb chambers and everyone is eceptional More