Mercedes-Benz of Boston - Service Center
Somerville, MA
857 Reviews of Mercedes-Benz of Boston - Service Center
The service at Mercedes- Benz of Boston is top tier, and I had an incredible experience. I had an incredible experience. More
Patrick took me without appointment when I had an emergency notice. I always had excellent services at the same place for over 30 years. emergency notice. I always had excellent services at the same place for over 30 years. More
Patrick helped me out during the whole maintenance process. It includes the worry-free ride service and smooth, yet swift service. process. It includes the worry-free ride service and smooth, yet swift service. More
Always excellent I only trust my car to Jimmy I had an emergency and Jimmy had me come right in the car was fixed and ready to leave in short order emergency and Jimmy had me come right in the car was fixed and ready to leave in short order More
Excellent service, very well explained and discussed. Gracious and helpful service representative. Appreciate pick up and delivery service by friendly, competent drivers. Gracious and helpful service representative. Appreciate pick up and delivery service by friendly, competent drivers. More
I found the experience was excellent. . My service advisor, Jimmy was very helpful in the process. . My service advisor, Jimmy was very helpful in the process. More
Everything was done according to previous agreements and discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also, after Porsche experience for 20 years, I never had loaner of lower class even, always next years and more upscale More
Had to wait too long while there were available sales people. Charged me $6.50 for gas for a “loaner” car after spending $3,000 on the service. To top it off, one of my key fobs does not work now. people. Charged me $6.50 for gas for a “loaner” car after spending $3,000 on the service. To top it off, one of my key fobs does not work now. More
Thank you for such excellent service, Patrick. You definitely made everything looked easy. Happy Holidays!! You definitely made everything looked easy. Happy Holidays!! More
I had an excellent experience servicing my GLE at Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recomme Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recommendations towards service and maintenance on my car. I will be back to service my car here because of the great customer care and excellent service they provide. More