Mercedes-Benz of Brooklyn
Brooklyn, NY
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I was an Suv driver for 12 years and I knew that my time was nearing to start looking for a new vehicle. I knew my choice was going to be a Benz, BMW or Lexus, well oneday while on vacation I went to Merced was nearing to start looking for a new vehicle. I knew my choice was going to be a Benz, BMW or Lexus, well oneday while on vacation I went to Mercedes just looking at cars with no intention on buying well let me tell you upon meeting with Mr.Bentley my mind was made up. I left decided on a C300 4matic, Mr.Bentley was patient calm a very respectful, me being a new Leasee not knowing what to expect he made my transition so smooth that on the day of my picking up my vehicle the Mercedes-Benz family were all so happy for me more than myself. I want to say thank you Mr.Bentley for your professionalism, courtesy and warmth, I will recommend my friends to the Mercedes-Benz of Brooklyn, Thank you for accepting me into the Mercedes-Benz family! Having Mr.Bentley Lashley on the Mercedes-Benz team of Brooklyn is such an assest, continue your legacy!!! More
we would like to thank Maureen Tucci for all her help with our repairs. She was courtious, understanding, patient, and fast to guide us to what we needed. She followed thru on the repair..we were very sa with our repairs. She was courtious, understanding, patient, and fast to guide us to what we needed. She followed thru on the repair..we were very satisified. We look foward to giving her our business in the future. Thank you Nancy and Anthony Del Negro More
Bentely Lashley is very professional. His experience with customers is evident due to his knowledge and patience when concerns about buying or leasing a car arises. My recent experience leasing my new car wa customers is evident due to his knowledge and patience when concerns about buying or leasing a car arises. My recent experience leasing my new car was excellent. Mr. Lashley is and will continue to be an asset to this company due to his high level of professionalism. More
Steven Shlayan is "the most interesting man in the world"! He is the ultimate professional and his knowledge of the product is beyond impressive. I remember Steven as a top salesman at Sovereign - and world"! He is the ultimate professional and his knowledge of the product is beyond impressive. I remember Steven as a top salesman at Sovereign - and he was at the top of his game (knowledgeable, respectful, professional and a great overall salesman.....and he was also very good looking:)). Now Steven has more gray hair and - as the Sales Manager has brought this dealership to new heights. I would also like to mention Christian Charvet - General Sales Manager - for his help. I remember Christian from Lexus where he was one of top Sales Manager's in the car industry - Great personality, incredible knowledge of the product, that big warm smile and always there to help. Dealing with these two gentlemen made the process very comfortable (no pressure, no cheap gimmicks). Congratulations Mercedes Benz of Brooklyn for recognizing the value these two gentlemen bring to your organization and trusting them with the positions they hold. I had a GREAT experience! More
I've been a Mercedes owner for nearly 10 years & have always had my vehicle serviced at the Brooklyn location. No matter what I've had to bring the car in for my concerns were treated with importanc have always had my vehicle serviced at the Brooklyn location. No matter what I've had to bring the car in for my concerns were treated with importance & made a priority by my service agent Carol. She's one of the biggest reasons I've always come back & remained loyal. She's been my service agent since the beginning. Consistant like the brand More
I always have a great experience at this dealership and receive great service from Carol Morin. Carol ensures that all of my questions and any issues are resolved before I leave the dealership. To date, I receive great service from Carol Morin. Carol ensures that all of my questions and any issues are resolved before I leave the dealership. To date, I have purchased three vehicles and always get the best service at this dealership and would not think of going anywhere else. More
Jerry Petitto of Mercedes Benz of Brooklyn delivered upon his word that he would find us a vechicle that we would love. Although, it took 2 weeks, several phone calls and visits to the show room, we now hav his word that he would find us a vechicle that we would love. Although, it took 2 weeks, several phone calls and visits to the show room, we now have a SUV that we are confident will perform at the high level of excellent that brought us back to Mercedes Benz. Special thanks to Lou Ramano for being the man behind the scene and in the front room when needed. The show room staff and the food and refreshments available in the lounge are above and beyonde what we experience at other competing dealerships. Thank you Mercedes Benz of Brooklyn. More
The best experience in car buying I have ever felt. Lou made me feel comfortable no pressure, and a really great price on my Mercedes. I would highly recommend buying a Mercedes from him. made me feel comfortable no pressure, and a really great price on my Mercedes. I would highly recommend buying a Mercedes from him. More
This is my second lease from MBOB and Jorge have been there every step of the way. Jorge's friendly but honest customer service have and will continue bring me back time and time again. The dealshiper there every step of the way. Jorge's friendly but honest customer service have and will continue bring me back time and time again. The dealshiper is first class and so was Jorge's service. More
Bentley Lashley was exceptionaly knowledgeable and extremely professional and made our experiebce a very pleasant one.We will strongly recomend Bentley and the dealership to everyone looking for a MER extremely professional and made our experiebce a very pleasant one.We will strongly recomend Bentley and the dealership to everyone looking for a MERCEDES BENZ. Hardeep Singh Bob Baweja More