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Mercedes-Benz of Brooklyn - Service Center

4.6

327 Lifetime Service Reviews

1800 Shore Parkway, Brooklyn, New York 11214

327 Reviews of Mercedes-Benz of Brooklyn - Service Center

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September 04, 2018

"Exceptional Help"

- gsammy4@yahoo.com

The staff at the mercedes brooklyn dealership has been excptionally helpful in assisting with all the needs of my car in a professional and timely matter. Thank you for you assistance on my needs, Sammy

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Recommend Dealer
Yes
Employees Worked With
Bin Chen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Johnny Lee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 02, 2018

"Horrible "

- Cp

These people are the worst.i made an appointment two weeks ago because of check engine light and then got stuck.they said they only had one mechanic available what kind of dealership has one mechanic.i will never buy from them again.

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Recommend Dealer
No
Employees Worked With
Bin Chen
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 01, 2018

"First Time & Fantastic "

- Jdmonte

Our experience from beginning to end was extremely pleasant . We told Kenny what was wrong with the car & he went above & beyond to make sure everything was addressed & fixed properly when we picked up the car.

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Recommend Dealer
Yes
Employees Worked With
Kenny Singh
August 31, 2018

"Amazing!"

- Carmelady

All of the staff was professional, knowledgeable, and courteous. I dropped my car off, received a loaner and was back at work in an hour.

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Recommend Dealer
Yes
Employees Worked With
Rui Costa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : I forgot the names of the loaner representative and the guy who took my car in as well as brought me my car when I picked it up.
August 29, 2018

"Satisfied Customer"

- MB720

Always treated well whether we are there to lease a car or there for service. We have been leasing with them for over 18 yrs

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Recommend Dealer
Yes
Employees Worked With
Johnny Chan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Fattah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kenny Singh
August 28, 2018

"Service"

- vincent allegretti

Took my car in at scheduled time. Service adviser Kenny contacted me about work needed and quoted a price and delivered car on time and clean.

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Recommend Dealer
Yes
Employees Worked With
Kenny Singh
August 21, 2018

"Great "

- Medina1727

The workers are very friendly and kind and it’s very helpful because they can come pick up the car and give you a rental

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Recommend Dealer
Yes
Employees Worked With
Eddie Atehortua
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 13, 2018

"Great customer service "

- DonnaT

Brought my E300 in for routine 10k mikes service, but I also had a few issues with the car. Rui was my service manager - we spoke about all of my concerns in detail - I was given a loaner car and told they’d contact me when my car was ready. The service took about a week, and since I’ve picked up my car everything seems to be working fine. Satisfied client and recommend this dealership for car repair and maintenance.

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Recommend Dealer
Yes
Employees Worked With
Rui Costa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 03, 2018

"Service "

- Eilan

I always bring my car into this dealership. The service is exceptional. I received a loaner car while my car was being serviced. would recommend this location

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Recommend Dealer
Yes
Employees Worked With
Rui Costa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 31, 2018

"Jay in collision department went above and beyond!"

- Stenu2018

Jay provided exceptional service during the whole process of my repair and he worked seamlessly with the insurance adjuster to make certain the necessary repairs were made to my vehicle.

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Recommend Dealer
Yes
Employees Worked With
Jay Mulic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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