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Mercedes-Benz of Brooklyn - Service Center

4.8

346 Lifetime Service Reviews

1800 Shore Parkway, Brooklyn, New York 11214

347 Reviews of Mercedes-Benz of Brooklyn - Service Center

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November 19, 2018

"Body Work"

- Bnz7201

I arrived at M Benz dealership, needing some work done to my front bumper. Jay was very easy to work with and he took the extra step to ensure that i had efficient and reasonably priced service. Thanks Jay!!!!!

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Recommend Dealer
Yes
Employees Worked With
Jay Mulic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 16, 2018

"Very pleased with service "

- Ma

All was well they were on time loaner car was available Service personnel’s were friendly and efficient I will recommend to my acquaintances kudos on job well done

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Recommend Dealer
Yes
Employees Worked With
Johnny Chan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bin Chen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Marian Luke
November 15, 2018

"Exception service"

- camidutchess1

I love getting my car serviced at Mercedes Benz of Brooklyn. Mo always take good care of me. I will never go anywhere else to service my car. They have my loyalty for life.

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Recommend Dealer
Yes
Employees Worked With
Mo Elsheemy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 10, 2018

"Amazing Service!"

- Lisa S

Professional, knowledgeable, friendly, and extremely helpful. They kept me informed of the progress of my vehicle and made sure everything was completed when promised. Although there are many dealerships closer to me, I will always go to Brooklyn Mercedes-Benz exclusively because of the overall competency and pleasantness of each staff member.

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Recommend Dealer
Yes
Employees Worked With
Kenny Singh
November 10, 2018

"very pleasent"

- nvodovoz

Rui Costa was very helpful and explained me all my questions about car maintenance. Everything was done perfect but car wash not good car was still dirty.

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Recommend Dealer
Yes
Employees Worked With
Rui Costa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2018

"Service was quick and great "

- Bettyboop16*

Service was fast and efficient. Very dependable and respectful .The customer service was very professional and the guys worked on my vehicle recall and was finished within 30 minutes

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Recommend Dealer
Yes
Employees Worked With
Rui Costa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 06, 2018

"Excellent Service "

- BMac

As always the staff was very accommodating and helpful. It was my first time using the valet service and I was very pleased with the service.

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Recommend Dealer
Yes
Employees Worked With
Mary Ann Luke, Al Ulstra
November 02, 2018

"overall is good, professional staff, thank you Bin"

- xiaoj

Technician forgot to set up Mirrors at the of side of car after back up data in car service center. i have to have someone fix this issue.

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Recommend Dealer
Yes
Employees Worked With
Bin Chen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"pleasant, my representative allow me to speak,without interu"

- monster

I can only remember the most recent, but remember I also dealt with sovereign motors before it became Mercedes of Brooklyn I was unhappy with the fender replacement and the representative

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Recommend Dealer
Yes
Employees Worked With
Jerry Petitto
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : kenny singh- service 4080 most recent, Anthony / and many others
October 27, 2018

"Very good service "

- Hernandez73

My experience with MB-Brooklyn has always been very good service staff very professional staff and I want to said thank you to Jasmin Mulic for the service in my MB GLE 350.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Chan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rui Costa
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jay Mulic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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