Mercedes-Benz of Buckhead
Atlanta, GA
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Emilly was great but I'm waiting for Jason's response in reference to selling me a vehicle and within 24 hours my transmission experience problems. I've emailed Emilly and she forwarded my response/proposal reference to selling me a vehicle and within 24 hours my transmission experience problems. I've emailed Emilly and she forwarded my response/proposal to Jason 24 hours ago, still no response. This is highly unacceptable when dealing with a reputable company. Jason has until COB today to contact before I reach put to Paul Tully for a resolution. More
Mr. Mangrum was extremely helpful in arranging for the purchase of our car. We were out of town during this transacation and he handled everything. Mr. Mangrum coordinated all aspects of our purchase an purchase of our car. We were out of town during this transacation and he handled everything. Mr. Mangrum coordinated all aspects of our purchase and even delivered the car to my office. I would work with Mr. Mangrum again in the future. We look forward to enjoying our new car. More
Natasha did an outstanding job in helping us find the perfect car! We were looking at a couple of different options when arrived and Natasha did a great job showing us the alternatives until we found som perfect car! We were looking at a couple of different options when arrived and Natasha did a great job showing us the alternatives until we found something we both really liked. She was very patient and flexible. More
I am beyond pleased with my experience dealing with this Mercedes Benz dealership and Mr. Watkins. I am a first time customer to the Mercedes Benz name and am extremely impressed. My parents have both own Mercedes Benz dealership and Mr. Watkins. I am a first time customer to the Mercedes Benz name and am extremely impressed. My parents have both owned a Mercedes as well as my grandparents and were 100% right in what to expect from this type of luxury automobile. I worked with one of the employees Mr. Watkins who was extremely knowledgeable in all models and was able to narrow down my choices to exactly fit my need. Everything that Mr. Watkins informed me of was spot on and am definitely going to be recommending this dealership and Mr. Watkins to many of my colleagues and friends. I also will definitely be a returning customer for years down the road. Thank you all for your hard work and making my first experience with Mercedes Benz one I will never forget. Sincerely, Dr. John W Burton Jr More
The entire experience was great. Everone was courteous and went above and beyond. I love the car and the dealership was a great choice. I have had great customer service to follow up via email and phone and went above and beyond. I love the car and the dealership was a great choice. I have had great customer service to follow up via email and phone. Very impressed and would recommend Merecedes as a car and Mercades of Buckhead as a dealership. More
Cole and Emily were very helpful and made our trip to Mercedes Benz enjoyable. They are very familiar with the vehicle that they sold us and answered all questions quickly and efficiently. It was a ple Mercedes Benz enjoyable. They are very familiar with the vehicle that they sold us and answered all questions quickly and efficiently. It was a pleasure doing business with them and we would deal with Cole and Emilly again when we buy our next vehicle. More
I was wanting these features for a long time: (1) I was wanting these features for a long time: (1) Keyless access (with key backup); (2) Keyless ignition (with key backup); (3) Compass headings; I was wanting these features for a long time: (1) Keyless access (with key backup); (2) Keyless ignition (with key backup); (3) Compass headings; (4) Reading lights; (5) Rear seat entertainment system; (6) Backup camera; (7) All of continental US and part of Canada and Mexico on the Navigator; (8) Proximity alarm; (9) Blind spot sensor. More
Cole was very instrumental in my decision to purchase from the dealership. He was very professional in showing the cars and explaining the options in detail. He made the experience very positive in ev from the dealership. He was very professional in showing the cars and explaining the options in detail. He made the experience very positive in every way. I found the negotiation easy and fair. I would be very comfortable recommending the dealership to friends and family. More
John is a great person, he was very helpful in so many ways and made the transaction smoove as possible. This is the second car I brought from him and the service always get better. Not only John but ever ways and made the transaction smoove as possible. This is the second car I brought from him and the service always get better. Not only John but everybody in the dealership was very friendly and out going to my wife and I. Thanks Mercedes of Buckhead More
I was called back in a very timely manner with all the information about the vehicle I was looking for so I traveled from Pensacola Florida and got very Professional service from John Hiddleson...he was v information about the vehicle I was looking for so I traveled from Pensacola Florida and got very Professional service from John Hiddleson...he was very conscientious of our time. We feel we got a great price on the SUV we were looking for and feel we got a fair price on our trade. More