Mercedes-Benz of Buckhead

Sales transaction was handled smoothly and promptly. Price was fair on new car and good value was provided on trade. All inquiries were handled quickly, efficiently, and all requested information provid Price was fair on new car and good value was provided on trade. All inquiries were handled quickly, efficiently, and all requested information provided. Extensive time spent after purchase explaining the car and all of its features. After sales followup took place and was appreciated. More

I gave Emily all fives because she did a terrific job. Every questioned I anticipated asking she answered before I even asked. She was very knowledgeable and not too pushy. I would defintely recommend her Every questioned I anticipated asking she answered before I even asked. She was very knowledgeable and not too pushy. I would defintely recommend her to anyone looking to buy a new car! I had a wonderful overall experience. More

Again, exceptional service of Mercedes Benz of Buckhead and especially George Kaneiwa. Total appearance of Mercedes Buckhead is special on international level. George Kaneiwa is a trusful person and take and especially George Kaneiwa. Total appearance of Mercedes Buckhead is special on international level. George Kaneiwa is a trusful person and takes customer service serious. After service with our first car was also very good so far. I only can recommend this dealership. More

The sales associates at MB of Buckhead were highly professional, courteous and knowledgeable regarding the vehicles and packages. They patiently showed me several vehicles until I finally decided upon professional, courteous and knowledgeable regarding the vehicles and packages. They patiently showed me several vehicles until I finally decided upon the vehicle that I wanted to purchase. Throughout the process, they treated me like a valued customer. The instant transaction represents the third vehicle that I have obtained from MB of Buckhead, and all of my vehicle servicing has been performed at their service department with Jason King. I am a loyal customer of the dealership because I have always enjoyed excellent customer service there. MB of Buckhead & its sales and service associates should receive official recognition for their impeccable customer service! More

Emily was great. She made the experience quick and easy. She was knowledgeable, responsive, and very helpful in helping me understand various purchase/lease options.. Additionally the delivery and paperwor She was knowledgeable, responsive, and very helpful in helping me understand various purchase/lease options.. Additionally the delivery and paperwork execution were equally expeditious. I will recommend her and the dealership to my friends and colleagues. More

Friendly and knowledgeable sales associate. Mr. Marbury was able to share various options that I had not considered such as financing and pricing. It was a pleasure to work with Mr. Marbury. I also complet was able to share various options that I had not considered such as financing and pricing. It was a pleasure to work with Mr. Marbury. I also completed an online application and an associate contacted me immediately to schedule a vist and followed up with a phone call the day before. Customer service was a plus for choosing this dealership. More

This was a challenging deal as I had a very strong pre-existing 30 year sales relationship/friendship(multiple vehicles) with another local dealer; yet Buckhead Mercedes has been my serrivce dealer si pre-existing 30 year sales relationship/friendship(multiple vehicles) with another local dealer; yet Buckhead Mercedes has been my serrivce dealer since they were founded and Buckhead had the vehicle I was seeking. Additonally my brother is a high line wholesaler in South Florida, thus I am perhaps more than the "average knowledge base" consumer. This made the "deal" less than optimally easy nor highly profitable for MBB/Allison and that tension at times was palpable. All dealers/sales peoplestirve for an easy, profitable quic "burning gas" deal; and this was not true in this transaction. All that as a given, Allison performed admirably and the deal got done. More

The customer service was great. The team answered my questions and got me a great deal on a new vehicle. I did not have to shop all over Georgia for the vehicle. I just told them what I was looking fo questions and got me a great deal on a new vehicle. I did not have to shop all over Georgia for the vehicle. I just told them what I was looking for and the price and they were able to deliver. William made purchasing the vehicle easy and painless. More

Allen greeted us with a firm handshake and a genuine warm smile. This was very impressive. He was very patient and focused. The vehile features and options were intelligently explained and demonstrated. All smile. This was very impressive. He was very patient and focused. The vehile features and options were intelligently explained and demonstrated. All our questions were patiently answered. He allowed us to make a decision without pressure. This was an enjoyable experience. Allen was professional. More

Excellent service, very knowledgeable and personable gentleman. Not only did he answer all my questions, and I had many, he also took the time to explain details about AMG that were even more helpfu gentleman. Not only did he answer all my questions, and I had many, he also took the time to explain details about AMG that were even more helpful to me. Made for a rewarding experience overall. I believe Fred is an asset to your dealership. More