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Mercedes-Benz of Buckhead

Atlanta, GA

4.0
818 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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Showing 818 reviews

February 23, 2011

I traded in my car for a 2011 E-350 Coupe on December 21, 2010. Up until now I still have not received my registration yet. I have called the person in charge of tags and title three times and he refuses t More

by smoore9872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Hiddleson
February 22, 2011

I had a wonderful experience with Kevin Ingold. He was very helpful and knowledgeable on the automatic starter I had installed in my vehicle. I also was having some concerns about my previously installed More

by mshall99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ingold
February 22, 2011

From the initial meeting until driving out with the new car every step of the transaction was handled with the utmost professionalism the Mercedes name deserves. In every case the Buckhead team did what w More

by Rob Whitist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Georgia, Kevin, Nick, Kevin Kane, Nik Milis
February 14, 2011

George is very personable and friendly; he offered suggestions and advice pertinent to my particular needs, I was not exposed to an excess of extraneous baloney. Time and money are the critical eleme More

by Paul O'Leary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kaneiwa, George Kaneiwa
February 11, 2011

I'm a former BMW owner and walked into the dealership with no expectation of buying but to just learn more about both the C and E series. I determined with Cynthia that the C series was the best fit for More

by rmartiny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Parms
February 10, 2011

To Whom It May Concern, I have not had a lot of experience in buying a new car. This is my second new car in 15 years. Mr. Michael made the experience of purchasing a Mercedes-Benz a very enjoyable More

by wsbanks050668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Hirth, Michael Hirth
February 07, 2011

Emily's service was outstanding -- in terms of assessing our needs and providing us the right info and time to make the decision time, in working with us on pricing options, and with her after-sales suppor More

by royki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Stubbs
Feb 09, 2011 -

Mercedes-Benz of Buckhead responded

Congratulations and thank you for the great review. Emily is one of our most knowledgeable employees and I’m sure she will provide excellent service on your next vehicle too. Thank you for the recommendation of Emily. Sincerely, Adrian Rudik Client Care Manager

February 01, 2011

Fast and friendly service. Competitive pricing and a GREAT atmosphere. The sales person (Marc), worked with me for several days and trying to find the right fit (both, type of car, amenities and pricing More

by markknig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4, Marc Galassini
Feb 02, 2011 -

Mercedes-Benz of Buckhead responded

Thank you and Congratulations on your new Mercedes-Benz. Marc Galassini is a wonderful asset to our dealership, and we a re very happy that you were well taken care of. We look forwarded to working with you again in the future! Sincerely, Adrian Rudik Client Care Manager Mercedes-Benz of Buckhead

January 28, 2011

Service was great, Allison was super helpful and kept on top of things in order to get me what I feel was a great deal. I appreciate her dedication to gettting the price I was looking for, even with my bus More

by mattcash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Frank
Jan 31, 2011 -

Mercedes-Benz of Buckhead responded

Thank you very much for your kind review. Allison’s customer service is second to none. Congratulations on your new vehicle. Sincerely, Adrian Rudik Client Care Manager

January 18, 2011

I had done my homework on the internet and with other dealers and had prepared written notes for what I thought might be a protracted negotiating session. I was interested in trading my wife's CLK cabri More

by jagdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Hirth, Michael Hirth
Jan 20, 2011 -

Mercedes-Benz of Buckhead responded

Thank you for your kind review. Exceeding your expectations is our #1 priority. I will make sure to pass this on to Michael Hirth. Congratulations on your purchase and welcome to our family here at Mercedes-Benz of Buckhead. Sincerely, Adrian Rudik Client Care Manager Mercedes-Benz of Buckhead

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