Mercedes-Benz of Buckhead

John was prompt to respond to my web based inquiry regarding the purchase of a new Mercedes. He provided detailed information within a day of my inquiry. His offer was reasonable. His quick respons regarding the purchase of a new Mercedes. He provided detailed information within a day of my inquiry. His offer was reasonable. His quick response was key to my decision to purchase my new vehicle at Mercedes Buckhead. Once purchased, Christopher Dunn took the time to explain all of the vehicle features which was very helpful. More

From the first visit, I was assured by the Sales Manager, Tiffany Odom, that the process would be easy and comfortable. She was correct. My experience was outstanding. The customer service and assurances Tiffany Odom, that the process would be easy and comfortable. She was correct. My experience was outstanding. The customer service and assurances were well represented. My sales representative was extremely kind and helpful, making sure all of my needs were met. Finally, the Finance Manager, Sharon Thompson, had everything in order when I arrived and the process was quick and easy. Lastly, I was very surprised and encouraged by having my initial meeting with the Sales Manager. She made me feel important from the beginning and assured me the dealership was here to help this process go smoothly. It was impressive and an unexpected pleasure. Thank you Mercedes-Benz of Buckhead. More

This is my fifth Mercedes E class and my third dealership. Hee Soo Hong referred my husband to George Kaneiwa when he told him I would be trading my car soon. George was a pleasure to work with , dealership. Hee Soo Hong referred my husband to George Kaneiwa when he told him I would be trading my car soon. George was a pleasure to work with , and I especially appreciate that he did not try to sell me something I did not want - like a bigger engine or bigger car. George answered all questions with knowledge and presented pros and cons to consider when comparing an suv with a sedan. The whole process was very smooth and the price was as expected. George has followed through by phone and email to check on my experience and remind me to activate my mbrace - which I had surely forgotten to do. I'm happy to find such a good car-shopping and servicing experience close to home, and thanks to Hoo Soo Hong for referring us to George. More

Found CPO vehicle listed on internet. Sent in e-mail inquiry and a few days later I bought vehicle at a fair price. Everyone at dealership very nice and courteous. Michael Hirth and Sharon Thompson work inquiry and a few days later I bought vehicle at a fair price. Everyone at dealership very nice and courteous. Michael Hirth and Sharon Thompson worked with me to finalize the deal. Highly recommend. More

John did an outstanding job assisting me with my E350 purchase. I came in to look at one car that I saw online but bought another one I saw there. John answered ALL my questions on both of the cars. H purchase. I came in to look at one car that I saw online but bought another one I saw there. John answered ALL my questions on both of the cars. He really went over and above assisting me on my purchase. Sharon, in the finance department, had my paperwork done quickly and even made this process painless. Chris, went over indepth, all the specifics of the car-radio, navigation etc. I will still have to review manual but he showed me what it can do-amazing! I am totally satisfied with my experience with your dealership-I would recommend you to others. More

The staff at Mercedes-Benz of Buckhead were totally professional and friendly. I interacted primarily with Mr. William Marbury, Sales. I wasn't prepared to leave with a new car as I was really review professional and friendly. I interacted primarily with Mr. William Marbury, Sales. I wasn't prepared to leave with a new car as I was really reviewing various options. However after working with this highly knowledgeable and accommodating staff, I was convinced that my E350 convertible was the right vehicle for me. Everyone, especially Mr. Marbury was patient and addressed all of my questions. I will strongly recommend this dealership to others! More

Allison was a pleasure to work with and she made the process of buying a new car enjoyable. I would highly recommend her to anyone looking to buy a new Mercedes. We also enjoyed our experience with th process of buying a new car enjoyable. I would highly recommend her to anyone looking to buy a new Mercedes. We also enjoyed our experience with the dealership in general. Buying our new Mercedes involved a trade-in and they gave us what we thought was a fair trade-in value. More

My experience with the dealership was wonderful. I couldn't have ask for any nicer person to deal with than Bob Worthington. He treated me as important as if I was purchasing a new vehicle. He left no couldn't have ask for any nicer person to deal with than Bob Worthington. He treated me as important as if I was purchasing a new vehicle. He left no stone unturned and I am pleased to have my Audi. Thanks to all the staff at the dealership I enjoyed my purchase. More

EVERYTHING WAS GREAT,ONLY AFTER FIRST VISIT,SALESPERSON DID NOT FOLLOW UP. WENT BACK AND HAD CAR THAT I WANTED. ONLY AFTER SHOWING CARFAX,DISCLOSED THAT CAR WAS FROM THE NORTH EAST AREA. HOWEVER,AF DID NOT FOLLOW UP. WENT BACK AND HAD CAR THAT I WANTED. ONLY AFTER SHOWING CARFAX,DISCLOSED THAT CAR WAS FROM THE NORTH EAST AREA. HOWEVER,AFTER PURCHASE SALESPERSON, FOLLOWED ME BACK TO MY HOME AND DROVE BACK TO DEALERSHIP,BECAUSE I DID NOT HAVE ANYONE TO ASSIST WITH BRINGING BOTH CARS HOME. THIS WAS A BIG HELP. More

Cynthia was absolutely great, hands down. We had a wonderful experience from the time we walked through the door until the time we left. We purchased a ML350 and had to do little to no bargaining. Cy wonderful experience from the time we walked through the door until the time we left. We purchased a ML350 and had to do little to no bargaining. Cynthia was accommodating, allowed us the time we needed to make a decision without trying to unnecessarily influence us and most importantly of all, she was professional with a smile. Prior to going to this dealership, we visited many others but never received the quality service we received here. If you are considering purchasing a Mercedes, I recommend you speak with Cynthia because she will make sure your experience is awesome! By the way, we drove from Alabama to this dealership. More