Mercedes-Benz of Caldwell

Great & quick! Thought I needed a loaner but found out my recall would only take 30 minutes. Waited & right on time I got my car back fixed & clean! Thought I needed a loaner but found out my recall would only take 30 minutes. Waited & right on time I got my car back fixed & clean! More

Great Experience! Sean in Sales and Chris in Finance made the buying experience quick and easy. From my 1st call to signing on the dotted line was effortless. Sean in Sales and Chris in Finance made the buying experience quick and easy. From my 1st call to signing on the dotted line was effortless. More

great service Franca Urbano-Marciano was exceptional , loaner department was very helpful,car was clean and ready to be pickup at time i requested it keep up the e Franca Urbano-Marciano was exceptional , loaner department was very helpful,car was clean and ready to be pickup at time i requested it keep up the excellent job More

The whole Service team did an outstanding job. The Service is always top notch. I had 3 Mercedes from Caldwell and they always took care of them with great emphasis. The staff is very friendly and The Service is always top notch. I had 3 Mercedes from Caldwell and they always took care of them with great emphasis. The staff is very friendly and knowledge More

Great Service! Mr. Tony Pinho was very accommodating & helped me right away the moment I entered the service area. He knew what he was doing & answered my questions Mr. Tony Pinho was very accommodating & helped me right away the moment I entered the service area. He knew what he was doing & answered my questions well. Gladly, the wait time was what he promised & I didn’t have to obtain a loaner car. Overall, my experience was excellent. Great job! Thanks! More

Service A I never mind having to take my car in for the yearly service because I know that I will be working with Franca. She is pleasant, friendly, personable, I never mind having to take my car in for the yearly service because I know that I will be working with Franca. She is pleasant, friendly, personable, and explains everything VERY clearly. She is extremely transparent about the service and the expected time frame of the service. I would recommend this dealership and working with her any day! :) More

Outstanding Sales Service by A. Franco and D. Maynard Incredible experience. Highly professional. We will now be getting all of our cars from MB-Caldwell. Great experience. We have five cars, all Mercedes Incredible experience. Highly professional. We will now be getting all of our cars from MB-Caldwell. Great experience. We have five cars, all Mercedes, in our family. From now on MB-Caldwell will be our dealer of choice. More

Service with a smile I am a big fan of the service department at Mercedes Benz of Caldwell. Especially with Franca. She is always pleasant and always communicates everythi I am a big fan of the service department at Mercedes Benz of Caldwell. Especially with Franca. She is always pleasant and always communicates everything that will be done to the car at the time of the service. Thank you Franca!!! More

Absolutely amazing! From the loaner representative Koyim to the service specialist Jake Kaplan - everything was absolutely amazing. They fixed my problem, provided a loan From the loaner representative Koyim to the service specialist Jake Kaplan - everything was absolutely amazing. They fixed my problem, provided a loaner and kept constant communication with me. I’m very very statified and impressed!!!! More

Exceptional car buying experience Thank you, and your teammate Kris, for making our purchase a smooth and easy process. My dad has the highest regards for your professionalism and desi Thank you, and your teammate Kris, for making our purchase a smooth and easy process. My dad has the highest regards for your professionalism and desire to assist in any way you can. Also thank Franca for helping me coordinate the loaner car at the very final hour before her vacation. It has been a pleasure to work with your team and we look forward to our continued relationship with this outstanding dealership. If there is a rating scale, I would give it a 10! With gratitude, Monika and Frank Eller More