Mercedes-Benz of Caldwell

The Best of the Best! It was one of my best birthdays ever. I smile every time I look out the window and see my beautiful and most importantly reliable new car. It was one of my best birthdays ever. I smile every time I look out the window and see my beautiful and most importantly reliable new car. More

Great experience! Sean was very helpful and friendly. He was attentive to all our needs and made our experience at Mercedes a wonderful one. We would definitely recomme Sean was very helpful and friendly. He was attentive to all our needs and made our experience at Mercedes a wonderful one. We would definitely recommend him to all our friends and family. More

Excellent Service Advisor I would recommend A. Hopper to anyone needing Service at Mercedes of Caldwell. He was reliable, helpful and very pleasant to deal with. I would defini I would recommend A. Hopper to anyone needing Service at Mercedes of Caldwell. He was reliable, helpful and very pleasant to deal with. I would definitely come back to this dealership just because of the way he treated me. More

Prompt and Perfect Franca remains a stand-out employee and wrote the book on customer service and support. Franca makes commitments and exceeds all expectations. The d Franca remains a stand-out employee and wrote the book on customer service and support. Franca makes commitments and exceeds all expectations. The dealership is lucky to have her! Scott Pomerantz More

Service Department This dealership and it’s service are the best! I have always been treated with respect and concern. Any time I have even a minor issue it has al be This dealership and it’s service are the best! I have always been treated with respect and concern. Any time I have even a minor issue it has al been taken such good care of over and above my expectations More

Service B Maintenance Car was due for maintenance. There were several other icar issues beyond service that needed to be addressed also. I was met with professionalism fr Car was due for maintenance. There were several other icar issues beyond service that needed to be addressed also. I was met with professionalism from intake of car fo the completion of service consultation. Patience , courtesy,and knowledge were presented by all employees who I interacted with throughout this process. Ms Franco, Anthony, and J ohnathan Murphy always embrace me with courtesy and compassion regarding my car issues with resolutions. As a result, I have referred many of my friends and relatives to this dealership. More

First time Mercedes customer Richard was our salesman. We found Richard very nice and personable. He took the time to meet with us several times before we made our decision. Richard was our salesman. We found Richard very nice and personable. He took the time to meet with us several times before we made our decision. More

Felt at ease I really appreciated the friendly attention and service from the sales managers down. My sales man Sean was busy with a customer when I arrived so Ben I really appreciated the friendly attention and service from the sales managers down. My sales man Sean was busy with a customer when I arrived so Ben was gracious with his time in answering questions about different models and options being extremely friendly even though he wasn't going to benefit from a sale. I felt Sean was very honest and upfront. overall a very pleasant experience. I look forward to going back in several months for another vehicle. More

Anthony Hopper was amazing and on point Caldwell Mercedes Benz has better service than Prestige MB and Manhattan MB , Anthony Hopper was on point and kept me abreast every step of the way, h Caldwell Mercedes Benz has better service than Prestige MB and Manhattan MB , Anthony Hopper was on point and kept me abreast every step of the way, he will have my car delivered back to me in the Poconos Pennsylvania on 5/16/2018.. As far as sales Oscar Morejon is the best sales person you could ever have, hes very diligent and professional and worked 1000% effort to deliver me my 2017 S550 at a price i could live with... More

Service was done with new tire. Car had papers in it that should have been cleaned out Expensive Franca was great! Her communication and customer servic was done with new tire. Car had papers in it that should have been cleaned out Expensive Franca was great! Her communication and customer service is exceptional More