Mercedes-Benz of Cary

OK I am going to lead off with; for a woman in a mans world she is really good, and knows her stuff. I found her to be very pleasurable, attentive and detail orientated and yes as a salesperson I would d world she is really good, and knows her stuff. I found her to be very pleasurable, attentive and detail orientated and yes as a salesperson I would deal with her again More

Met all my expectations and great team effort! Ely was critical to this effort & outcome critical to this effort & outcome More

Harry was a great partner and helped me drive home in the car of my dreams. Overall, it was a great experience buying from MB of Cary! car of my dreams. Overall, it was a great experience buying from MB of Cary! More

Harry was nice professional didn’t pressure me anything buying a car, explain anything in detail for me to understand buying a car, explain anything in detail for me to understand More

Harry Helmer was fantastic! He was so responsive to every one of my needs and requests. I was coming from out of town and told him that I had less than an hour for paperwork. Harry Helmer Got me in an every one of my needs and requests. I was coming from out of town and told him that I had less than an hour for paperwork. Harry Helmer Got me in and out the door in 30 minutes! Everyone I met at the dealership was so friendly and kind. They truly make you feel like family! More

Always polite and very knowledgeable. I always enjoy speaking with someone that values our business. speaking with someone that values our business. More

I can only speak for their used car department and service department. Used car sales department justifies the term “used car salesman “. They will tell you anything to sell the car. My car was adv service department. Used car sales department justifies the term “used car salesman “. They will tell you anything to sell the car. My car was advertised as being “Professionally Detailed”, this was an outright lie. The car wash the even waxed or vacuumed out. Items listed in the advertisement weren’t even working. I asked for service records and was told “sure we’ll get these for you. And nothing. The service department is just as bad. I tried to call, email and schedule on-line to get an oil change, transmission flush and tune-up three weeks before I picked the car up and NEVER even got a return call. Pass on this dealership. More

I recently purchased a 2018 Mercedes-Benz C 43 Cabriolet for my father last week. Our buying experience from Leith has always been exceptional, including this purchase from our salesman Alex Ward. My father for my father last week. Our buying experience from Leith has always been exceptional, including this purchase from our salesman Alex Ward. My father and I were immediately impressed with Mercedes-Benz of Cary and Alex, providing us a perfect atmosphere for buying a car. Alex is knowledgeable about the Mercedes-Benz models, trim levels, specs, and features. Alex allowed us the essential time to test drive the vehicle, compare models and trim levels, and time to decide. After the purchase of the vehicle, Alex spent the time with my father to provide a full demonstration of all of the interior features, linking the phone bluetooth, function of the convertible top, etc. Alex was very passionate about cars and very determined to make sure of an impeccable buying experience; he also encouraged more value for the trade-in. I would highly recommend Alex Ward and Mercedes-Benz of Cary to anyone, they were very honest and honorable. I would like to thank Jonathan Glass in the Finance Department, he was thorough and made the purchase easy. Big thanks to Tim Daniel through the whole buying experience as well. Highly recommend! More

I left dealership without ANY knowledge of how A Mercedes drives, 1/4 tank gas. Tags R expired BECAUSE MB failed me EVERY CHANCE POSSIBLE! drives, 1/4 tank gas. Tags R expired BECAUSE MB failed me EVERY CHANCE POSSIBLE! More