Mercedes-Benz of Cary

Mercedes-Benz of Cary earns their Mercedes Star! I took delivery of a new Smart Fortwo Passion Coupe from Mercedes-Benz of Cary on Monday, August 25, 2014. I can honestly say I've never had a better I took delivery of a new Smart Fortwo Passion Coupe from Mercedes-Benz of Cary on Monday, August 25, 2014. I can honestly say I've never had a better experience at an auto dealership! The sales consultant, Diana Polovko, and the brand manager, Cherie Braun, were a delight to chat with, and the finance manager, Ben Metzler, was extremely pleasant and efficient. He had me in and out of his office in no time at all. Diana caught my attention last week when my wife and I were at the dealership having her 2011 Smart Cabrio in for routine servicing. I was walking out the door and Diana leaped to the door and opened it for me - you have to go to a 5-Star hotel for that kind of service! We chatted a bit, and on the way out she showed me some of the newest Smarts that were available. She is really a nice person to talk with, and did not pressure me at all to buy, but offered me her business card and her services should I decide to get a new car. Very professional and pleasant. Everybody at Mercedes-Benz of Cary I've encountered has been a joy to work with and they always make you feel like part of the family. If you ever want a Smart or a Mercedes-Benz, they are THE place to go. They truly earned the Mercedes-Benz Star! James & Lynda McNeely, Happy Smart Car Owners More

Low pressure, professional, and product focus. We had driven a XC90 Volvo for 8 years. It was a wonderful automobile. We loved it! However, we felt our daughter needed it more than we did since she We had driven a XC90 Volvo for 8 years. It was a wonderful automobile. We loved it! However, we felt our daughter needed it more than we did since she is constantly driving our two grand kids around. The old Honda Civic made all of us nervous. We were thus in the market to somehow replace the positive experience we had had with Weaver Brothers. We just thought it was time to change from Volvo. Jeeps and Volvos had been our main vehicles for years. For what ever reason we decided to check out the Mercedes-Benz. John Kuzman became our agent. I guess he had hear it all before but he acted as if we were the only people in the world. He had our full attention. Time-my goodness our time was his time. We ended up buying a pre-owned ML350. John explained everything about the vehicle, its history, the functions, how it operated different from the Volvo-everything. This best part is the follow-up after the sale. it was like the doctor calling you after your visit-how is everything, did you think of any additional questions, --just anything to be helpful. I also would like to put in a plug for the close out sales department. Ben Metzier explained everything! He went over options in great detail and there was no pressure to add anything. However, after we got home and studied the situation we decided to add a couple of the options. One required them having the car for a couple of hours. Ben gave us his new 2015 demo to drive. Wow, what a wonderful experience. Usually, loaners are old clunkers that one might be afraid to drive-not this time! It was great! All-in-all a wonderful car buying experience. KRSPES-Raleigh More

Mr Nasholm and mr Ball of the greatest From the time we met Mark nasholm and William ball ,both of their personalities help us to fall in love with mercedes -Benz . Both persons display pro From the time we met Mark nasholm and William ball ,both of their personalities help us to fall in love with mercedes -Benz . Both persons display professionalism ,knowledge ,warmth,and people Person skills . I first visit your dealership in April of this year and the same enclosed skills was demonstrated by Mark, I visit your dealership on August 14,2014, and with the time frame of 11:00 am to 2:30 ,my business was completed and I was riding with a new vehicle ,including leaving An old one with you . Mr Ball was very professional and new his job and how to close a deal. I have worked in the Banking professional for 28 years and the real estate business as a broker for north and south Carolina for a total of 24 years . Trust me I can identify professionalism. And fake .Mr ball is a credit To the industry. I hope my comments harpy to share in the recommendation of both of theses men to remain An asset to the Mercedes industry and wish both men and their families blessings as they continue To meet the needs of the consumer and care for their families with success. Thanks Thomas ( Tom) Bates More

Easy Breezy Purchase! My husband and I recently purchased a 2014 Mercedes C250 with the help of Mike Newman of MB of Cary. Mike was a pleasure from start to finish. He mad My husband and I recently purchased a 2014 Mercedes C250 with the help of Mike Newman of MB of Cary. Mike was a pleasure from start to finish. He made the transaction as smooth as possible. Mike made sure we were knowledgeable of the product and checked in on us well after the ink had dried on the paperwork. I would suggest his expertise when looking to buy a car from MB of Cary. I'm very thankful for all of his help! More

Super, simply super The salesman, Bob McGurie, demonstrated the perfect approach to selling a car. He was extremely courteous and handled the deal with professionalism. The salesman, Bob McGurie, demonstrated the perfect approach to selling a car. He was extremely courteous and handled the deal with professionalism. He spent a lot of time with me, answering questions, and fully educated me about the car, its features, and exactly how those features would make my driving experience safer and more satisfying. If a salesperson needs advice on how to "make a sale" he would be the salesperson to emulate and I would hope that all customers are privileged enough to have such sales contact. More

Mr. Richard Meagher is an angel! My first car purchase could not have been better. Thanks to the best salesman Mercedes has.. Mr. Richard Meagher. He was referred by a friend who p My first car purchase could not have been better. Thanks to the best salesman Mercedes has.. Mr. Richard Meagher. He was referred by a friend who purchased all her cars from him. There was a problem getting me approved and Mr. Richard made it happen for me! I can't imagine how hard he worked to make it happen! But he never gave up!!!! And two days later I got my approval and went and purchased my car the very next day!! Mr. Richard felt like a friend! He was kind, spoke honestly, and even gave me financial advise for my future. I mean it's mind blowing how amazing this man is! I am so thankful and grateful to have met him. I love my car and got an amazing deal! Life is good ! -Haylee More

World Class Service I was thoroughly impresssed with my recent purchase of a C250 Sport from Jonathan Glass at MB of Cary. Jonathan was knowledgeable about the inventory I was thoroughly impresssed with my recent purchase of a C250 Sport from Jonathan Glass at MB of Cary. Jonathan was knowledgeable about the inventory at the dealership and ensured that he showed me products that were in sync with my needs. He took the time to listen to our needs and sell us the vehicle WE wanted instead of something that the dealership wanted to sell. Business Manager, Ben Metzler, was outstanding to deal with and worked hard to secure the best financing possible. Both of these gentleman are great examples of what to expect from a world class brand like Mercedes. More

Great experience. My recent service visit to Leith Mercedes of Cary could not have been better. Meredith was extremely helpful at drop off, pick up and at communicating My recent service visit to Leith Mercedes of Cary could not have been better. Meredith was extremely helpful at drop off, pick up and at communicating with me while the service was being preformed. It is nice to have the confidence that me, as well as my vehicle, are being well cared for. Thanks Meredith and Leith! More

Best car buying experience....ever! John Kuzman was really helpful in explaining everything and helped us make the right decision. Overall, we were really happy with the whole experience John Kuzman was really helpful in explaining everything and helped us make the right decision. Overall, we were really happy with the whole experience and hoped our previous experiences with car dealerships were this good. The process was hassle free and we did not feel like we were being pushed to buy, the staff is very friendly and they treated us courteously. More

Friendly, Professional and Service Oriented Just a few words to commend Mercedes-Benz of Cary, Diana Polovko (our Sales Product Expert) and William Ball (Business Manager) when we bought our new Just a few words to commend Mercedes-Benz of Cary, Diana Polovko (our Sales Product Expert) and William Ball (Business Manager) when we bought our new 2014 E-350 Mercedes Benz on June 23, 2014. When buying a car, we expect quality, safety and high resale. My husband researched the luxury cars we were interested in and after seeing all the high marks Mercedes received for safety, technology and frankly just "beauty", I wanted to test drive the Mercedes E-350. Diana was very knowledgeable, answering our questions and preparing several cars for my husband and me to test drive. She met w/us several times and graciously offered assistance with no pressure to purchase. After driving the E-350 Coupe, the car sold itself. I found the perfect car after Diana pointed out several from their large inventory. We were given an excellent trade in for our Lexus. William Ball was friendly and had all our paperwork ready to sign for our new car. Both Diana and William were professional, genuine and friendly as they answered questions and fulfilled our sale seamlessly. I am thrilled with my new car and the buying experience with Mercedes-Benz of Cary was a pleasure. More