Mercedes-Benz of Cary

Wow! What a wonderful experience I had with Mercedes-Benz of Cary. More than that, my new friend Robert McGuire exceeded my expectations in the buying process. He was very patient and listened. He made sure of Cary. More than that, my new friend Robert McGuire exceeded my expectations in the buying process. He was very patient and listened. He made sure I was comfortable and helped me find a Mercedes that was perfect for me. I couldn’t have asked for a better shopping experience. More

A dealership is only as good as it's people. That said, my wife and I met with Robert McGuire to look at, and ultimately purchase, a pre-owned 2015 Lexus RX 350. Frankly, the vehicle was beautiful and s my wife and I met with Robert McGuire to look at, and ultimately purchase, a pre-owned 2015 Lexus RX 350. Frankly, the vehicle was beautiful and sold itself, but Bob's follow-up was World Class. There were a couple of scrapes on the front bumper and he immediately spoke to his repair people. They repaired the damage in about an hour and our “new” car looked perfect. Last, but not least, Bob arranged to have our Lexus delivered to our home. We live 2.5 hours away in Mooresville, NC so this was a big deal to us. For the record, Bob was proactive on both the repairs and the home delivery. So, yes, Mercedes-Benz of Cary is a World Class dealership because of people like Bob McGuire. More

Alex was very helpful in my decision to buy with Mercedes. Very knowledgeable about the car, process, and kept the process streamlined. That is very important to me so I could get in and out, and Mercedes. Very knowledgeable about the car, process, and kept the process streamlined. That is very important to me so I could get in and out, and back to work. More

Mercedes Benz of Cary is a very nice dealership and Alex Ward was awesome and treated us very well. And he is a BILLS FAN!!!!!! Ward was awesome and treated us very well. And he is a BILLS FAN!!!!!! More

Alex was such a pleasure to work with! The process was quick and easy. He took the time to show and explain all the new features my Mercedes has to offer! Would highly recommend him! quick and easy. He took the time to show and explain all the new features my Mercedes has to offer! Would highly recommend him! More

Great Experience! I was assisted by Alex War and Tina. They made everything so easy and I was treated with kindness when I had to turn my lease in. They spoke highly of I was assisted by Alex War and Tina. They made everything so easy and I was treated with kindness when I had to turn my lease in. They spoke highly of their management team which seems to be ultra rare in the car business. Someone must be doing something right! More

What an awesome experience!!!! I was visiting here in the Raleigh area and had a incident at a gas pump where it cause damage to chrome on bumper. Ted was my first point of contact as I explained my situatio Raleigh area and had a incident at a gas pump where it cause damage to chrome on bumper. Ted was my first point of contact as I explained my situation and sent a pic. He ordered it immediately 7/15 it arrived 7/16 my appt was 7:30 and they had my completed by 10:45 . I am in Awe of the level of making it happen and the level of professionalism . Thank you Ted and Brian and the team at Mercedes-Benz Cary!!!! Wow E. Kelly More

Alex helped us find the perfect car for us. We wanted something special and unique with excellent driving experience. We had looked at Jag F Series, Porsche 911 and BMW 8. We love our Cabriolet C63 AMG! something special and unique with excellent driving experience. We had looked at Jag F Series, Porsche 911 and BMW 8. We love our Cabriolet C63 AMG! More

I was very happy with the service, it was timely and professionally done. I would recommend Alex as I was very pleased. Keep it up! professionally done. I would recommend Alex as I was very pleased. Keep it up! More

Great teamwork! I am very impressed with the teamwork at Mercedes-Benz of Cary. We worked primarily with Alex, who was extremely patient with us while waiting for ou I am very impressed with the teamwork at Mercedes-Benz of Cary. We worked primarily with Alex, who was extremely patient with us while waiting for our car to be released from the port due to COVID delays, as well as very pleasant to work with and knowledgeable about the vehicle. On a few occasions, we had questions at a time that Alex was not immediately available and his colleagues stepped right in and answered our questions--especially John Womack! So not only is Alex Ward a fabulous representation of the company, but his colleagues also added to the seamless care we received. More