
Mercedes-Benz of Cary
Cary, NC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Alex Ward of Mercedes Benz Cary Alex Ward was very helpful and informative in explaining different models of GL series and making my GLC buying very good experience. He got me very g Alex Ward was very helpful and informative in explaining different models of GL series and making my GLC buying very good experience. He got me very good price and would certainly recommend to anyone looking to buy Mercedes. More
Alex Ward gave me the BEST experience possible in buying my first Mercedes! He’s so kind hearted, patient and every understanding. Thank you, for everything ALEX! You rock!!! my first Mercedes! He’s so kind hearted, patient and every understanding. Thank you, for everything ALEX! You rock!!! More
Listens to what you want with no pressure. My whole experience was the best experience I have ever had in purchasing a car. James Simpson really listened to what I wanted and he showed me what My whole experience was the best experience I have ever had in purchasing a car. James Simpson really listened to what I wanted and he showed me what I was asking for within the price range I can afford. Everyone else with in this branch were very helpful in making sure that I left as a happy customer. I would highly recommend James Simpson to help you if you need to purchase a car. Thank you all! I love my new car! More
Great experience James was great. We received a very fair deal on our new Mercedes. We were treated like family. We will return in the future when we’re ready for o James was great. We received a very fair deal on our new Mercedes. We were treated like family. We will return in the future when we’re ready for our next Mercedes. More
Bought my first car at 19! Exceptional service! I came to Mercedes-Benz of Cary with intentions of buying myself my first car. I worked with Donna Scott and she gave me exceptional service, walking I came to Mercedes-Benz of Cary with intentions of buying myself my first car. I worked with Donna Scott and she gave me exceptional service, walking me through every step of the process so I’d be familiar next time I buy a car. (Hopefully not anytime soon though!) I would highly recommend this dealership and working with Donna!! More
LETTER OF APPRECIATION I am writing to let you know how much I appreciate the service that your staff provided last month. When me and my wife visited your dealership. To pu I am writing to let you know how much I appreciate the service that your staff provided last month. When me and my wife visited your dealership. To purchase a pre owned 2017 C300 Mercedes Benz. Your staff was very attentive and helpful. The employee that I interacted with, especially Mr. William Ball and Donna Scott. You were very knowledgeable about the C300 Mercedes Benz with the AMG sports package. And your dealership product lines seemed genuinely interested in helping me and my wife find the car that met our needs rather than just focused on making a sale. Because of your efforts. I was able to find exactly what I needed and I am very satisfied with the purchase. I will continue to visit your dealership in the future. I looking forward to working with your team again in the future. Thank you Willie and Cynthia James More
Bought out my lease. Mercedes Financial sent a pile of paperwork. Alex did better with one document needed by the bank and saved me a nice chunk of money. Great service paperwork. Alex did better with one document needed by the bank and saved me a nice chunk of money. Great service More
Outstanding Agent I came to the dealership with one specific car in mind. One agent I got in touch with didn't follow through. It was disappointing. I got Alex an I came to the dealership with one specific car in mind. One agent I got in touch with didn't follow through. It was disappointing. I got Alex and he was consistent with his good customer service. The power of recognition of your customers leads to a great experience. Thank you, Alex! *Harry Severino was an excellent agent as well. He helped out with my questions when Alex was not around. More
Alex was fantastic! Not pushy at all. He wanted me to find the right car. He even brought one over from another dealership. He was very patient as I chose between 2 cars I really liked. I would highly re find the right car. He even brought one over from another dealership. He was very patient as I chose between 2 cars I really liked. I would highly recommend him if you want a pleasant car-buying experience. More