Mercedes-Benz of Cary

First time Mercedes Benz purchase Three years ago I went to this dealership but left very unimpressed but I decided to give them a second chance as I was in the market again for a car. Three years ago I went to this dealership but left very unimpressed but I decided to give them a second chance as I was in the market again for a car. I worked with Alex and the experience was much better and I was happy enough to go forward with the purchase. More

Alex was very understanding and helpful. We had an issue when buying a 2020 GLE at another dealership and Alex recognized the issue and helped us find another 2020 GLE that better met our needs. He also exp when buying a 2020 GLE at another dealership and Alex recognized the issue and helped us find another 2020 GLE that better met our needs. He also explained the situation with his dealership and helped us get a better trade in value on our old GLE. We enjoyed our experience dealing with Alex and highly recommend him. More

Alex Ward of Mercedes Benz Cary Alex Ward was very helpful and informative in explaining different models of GL series and making my GLC buying very good experience. He got me very g Alex Ward was very helpful and informative in explaining different models of GL series and making my GLC buying very good experience. He got me very good price and would certainly recommend to anyone looking to buy Mercedes. More

Alex Ward gave me the BEST experience possible in buying my first Mercedes! He’s so kind hearted, patient and every understanding. Thank you, for everything ALEX! You rock!!! my first Mercedes! He’s so kind hearted, patient and every understanding. Thank you, for everything ALEX! You rock!!! More

Listens to what you want with no pressure. My whole experience was the best experience I have ever had in purchasing a car. James Simpson really listened to what I wanted and he showed me what My whole experience was the best experience I have ever had in purchasing a car. James Simpson really listened to what I wanted and he showed me what I was asking for within the price range I can afford. Everyone else with in this branch were very helpful in making sure that I left as a happy customer. I would highly recommend James Simpson to help you if you need to purchase a car. Thank you all! I love my new car! More

Great experience James was great. We received a very fair deal on our new Mercedes. We were treated like family. We will return in the future when we’re ready for o James was great. We received a very fair deal on our new Mercedes. We were treated like family. We will return in the future when we’re ready for our next Mercedes. More

Bought my first car at 19! Exceptional service! I came to Mercedes-Benz of Cary with intentions of buying myself my first car. I worked with Donna Scott and she gave me exceptional service, walking I came to Mercedes-Benz of Cary with intentions of buying myself my first car. I worked with Donna Scott and she gave me exceptional service, walking me through every step of the process so I’d be familiar next time I buy a car. (Hopefully not anytime soon though!) I would highly recommend this dealership and working with Donna!! More

LETTER OF APPRECIATION I am writing to let you know how much I appreciate the service that your staff provided last month. When me and my wife visited your dealership. To pu I am writing to let you know how much I appreciate the service that your staff provided last month. When me and my wife visited your dealership. To purchase a pre owned 2017 C300 Mercedes Benz. Your staff was very attentive and helpful. The employee that I interacted with, especially Mr. William Ball and Donna Scott. You were very knowledgeable about the C300 Mercedes Benz with the AMG sports package. And your dealership product lines seemed genuinely interested in helping me and my wife find the car that met our needs rather than just focused on making a sale. Because of your efforts. I was able to find exactly what I needed and I am very satisfied with the purchase. I will continue to visit your dealership in the future. I looking forward to working with your team again in the future. Thank you Willie and Cynthia James More

I found the car online and met with Alex. He went above and beyond with sale and no pressure at all. Best buying experience ever. and beyond with sale and no pressure at all. Best buying experience ever. More

Bought out my lease. Mercedes Financial sent a pile of paperwork. Alex did better with one document needed by the bank and saved me a nice chunk of money. Great service paperwork. Alex did better with one document needed by the bank and saved me a nice chunk of money. Great service More